Global Technical Support
861 open positions
-
Cloud Support Engineer CanonicalRemote 7mo Expert-level technical support for enterprise customers using Ubuntu, Linux, and open-source cloud infrastructure products.
-
Technical Support Engineer (Freelance) Kata-AISouth Jakarta, DKI Jakarta, id 7mo Configuring WhatsApp Business API and Kata CX accounts, resolving technical issues, and maintaining system health for the company's chatbot ecosystem.
-
-
Distribution Service Engineer - Germany Sungrow Deutschland GmbHGermany - Munich 7mo Manage technical support, training, and onsite troubleshooting for Sungrow's green energy solutions (inverters, storage) serving distributors and installers in Germany.
-
IT-Anwendungsbetreuer (m/w/d) - Schwerpunkt PHP/AWS spectrum8 GmbHPaderborn, NORDRHEIN_WESTFALEN 8mo 2nd/3rd Level IT Application Support Engineer analyzing complex technical issues, debugging code, and managing incidents for a high-frequency REST API.
-
Senior Customer Success Engineer - API DuffelRemote 8mo Provide expert technical support and implementation guidance to enterprise customers integrating Duffel's travel APIs.
-
Technical Support Engineer (m/f/d) – Datacenter | IaaS | LeasewebFrankfurt am Main, DE 8mo Troubleshoot and resolve infrastructure issues for cloud hosting customers, ensuring smooth operation of server environments and networking equipment.
-
Tier 3 Production Support Engineer McKessonRemote $125k8mo Provide third-level technical and consulting support for Ontada's oncology technology products, resolving complex clinical application issues and ensuring system performance.
-
Support Engineering Manager - Americas AshbyRemote - US 8mo Manage a team of Support Engineers to resolve complex B2B SaaS technical issues, refine escalation practices, and build scalable support systems.
-
-
-
Forward Deployed Reliability Engineer PalantirNew York, NY 9mo Ensuring stability and reliability of mission-critical workflows built on Palantir software by resolving issues before customer impact and driving product improvements.
-
Support Engineer I (Weekend Shift) ReplitFoster City, CA 9mo Providing technical support and debugging for developers using the Replit agentic software creation platform.
-
Product Solutions Analyst | Housing EliseAIToronto CA$70k9mo Serve as the first line of defensive support for clients using the EliseAI platform, troubleshooting issues, documenting bugs, and ensuring seamless client experiences in housing and healthcare sectors.
-
Enterprise Support Engineer PlanetScaleRemote - APAC $120k9mo Advise enterprise customers on the PlanetScale database platform, troubleshoot high-priority issues, and identify product gaps to escalate to engineering.
-
Customer Support Specialist - EDI & Integration Platform eddyson US Inc.Atlanta, USA 9mo Provide 1st and 2nd level technical support and lead onboarding for B2B customers using a cloud platform, focusing on diagnosing incidents and configuring integrations.
-
Kundenbetreuer (m/w/d) im technical Support webgo GmbHHamburg 10mo First point of contact for customers regarding complex technical inquiries about hosting products via ticket, live chat, and phone.
-
Customer Support - Troubleshooting (m/w/d) Hetzner Online GmbHFalkenstein/Vogtland, SACHSEN 10mo Support customers with technical challenges around hosting and cloud products via phone, email, or ticketing systems.
-
Named Technical Support Engineer RoboflowRemote $150k10mo Named Technical Support Engineer dedicated to a single strategic enterprise customer, acting as the regional technical representative and trusted advisor for their computer vision deployment.
-
Customer Success Engineer - II MindticklePune, Maharashtra 11mo Troubleshoot and resolve complex technical issues across backend services, APIs, data platforms, UI interactions, and AI-powered solutions for a global enterprise SaaS platform.
-
Technical Customer Support Engineer (m/w/d) DESIGNA Verkehrsleittechnik GmbHKiel, SCHLESWIG_HOLSTEIN €63k11mo Technical support engineer for fully automated parking systems, acting as the primary point of contact for international customers to resolve issues and implement innovations.
-
Technical Support Engineer (Tokyo Based) ZoomTokyo 23 wards 12mo Provide Tier II technical support for Zoom's cloud collaboration products (Contact Center, Phone, Events) to enterprise clients, primarily via video calls and text, with occasional onsite visits.
-
Technicien Hotline Machines-Outils - Laser 2D (H/F) TrumpfParis 1y Remote technical support and troubleshooting for 2D laser machine tools, assisting clients with diagnostics, maintenance advice, and service restoration via phone and remote diagnostics.
-
CUSTOMER SUPPORT ENGINEER (M/W/D) Wilken Entire GmbHRemote 1y Senior Customer Support Engineer responsible for complex ticket-based support, error diagnosis, and process automation in modern SaaS/Cloud infrastructures.
-
-
-
Specialist Technical Support - Monitoring Portal (all genders) meteocontrol GmbHRemote 1y Providing first and second-level technical support for partners and distributors regarding the commissioning and setup of cloud-based products.
-
Werkstudent Customer Support (all genders) Synaos GmbhRemote 1y Support customer environments and resolve technical issues for robotics automation projects.
-
Support Engineer (APAC) SupabaseRemote 1y Provide world-class developer support for Supabase's backend platform (Database, Auth, Storage, Edge Functions, Realtime, Vector Search) by responding to technical issues, triaging cases, and improving support tooling.
-
ETIC, Azure Technical Support Engineer - Associate PwCCairo - ETIC 1y Provide technical support for Microsoft Azure services, troubleshooting cloud infrastructure, applications, and services for customers.
-
Product Support Engineer SingularIndia 1y Provide technical support and troubleshooting for Singular's marketing measurement platform, including mobile SDKs, APIs, and dashboards.
-
Technical Support Specialist Hornetsecurity GmbHHannover, NIEDERSACHSEN 1y First point of contact for customers and sales partners, monitoring cloud services, analyzing and resolving issues, and providing technical support via tickets, chat, and phone.
-
Mitarbeiter (w/m/d) technischer Service - Smart Meter Gateway (SMGW) Ppc AgRemote 2y Technical support and service role for Smart Meter Gateways (SMGW), handling internal/external inquiries, coordinating with product experts, and contributing to product development via customer feedback and testing.
-
Application Support Analyst Air-TekToronto 2y Managing high-impact customer inquiries and providing technical troubleshooting for an airline SaaS solution that automates critical airline operations.
-
Customer Operations Specialist- Upsolver JVPTel Aviv, Israel 2y Manage client success and technical challenges for a Big Data management layer product, ensuring value realization and efficient onboarding.
-
Tier 2 - Support Specialist OdasevaNew York 2y Provide world-class technical support and service to enterprise customers using the Excalibur Data Platform for data management and security.
-
Technical Support Specialist, AU
NashRemote
Investigate, resolve, and escalate complex platform and integration issues for enterprise merchants on the Nash delivery orchestration system.
-
Technical Solutions Specialist
Paperless PartsBoston
$66k–$89k
Technical expert in Customer Support for a SaaS platform, focusing on product training, troubleshooting, and deep knowledge of a proprietary Python-based pricing language (P3L) and third-party integrations.
-
?Geologist with Relationship Management Experience Abingdon, GB Customer Success & Support Geoscientist ensuring customers maximize value of Neftex subscription by providing technical support, workflow enablement, and user training.
-
Technical Integration Manager IXILIXRemote Coordinate product integration activities and manage technical communication between internal and external stakeholders.
-
火山引擎大数据技术支持工程师 - 数据平台 ByteDance杭州 Provide technical support and troubleshooting for the data platform product, ensuring smooth usage for clients across industries like finance, automotive, and retail.
-
Technical Product Specialist (Signals & API) - MPO TikTokSingapore Provide pre- and post-sales technical support and implementation for TikTok's advertising solutions, specifically focusing on Web Signals (Pixel, Events API), App Signals (SDKs), and Marketing/Organic APIs.
-
Technical Support Engineer (DevOps focus) ScyllaYerevan Provide enterprise-level technical support for video analytics software and hardware solutions, including remote troubleshooting, issue diagnosis, and documentation.
-
Shifts Technical Support Specialist StapeRemote Provide prompt and helpful technical support via email and chat for clients using server-side tracking solutions, ensuring high-quality assistance for thousands of users worldwide.
-
Technical Support Engineer (L1/Frontline Support), APAC
DatabentoRemote
$45k–$115k
First point of contact for customer issues related to API usage, onboarding, authentication, integration, and billing for a market data platform.
-
Technical Support Engineer L1 and L2
Trainery OneCoimbatore
L1/L2 Technical Support Engineer for a multi-module HCM platform (performance, compensation, learning) with an agentic AI layer, owning customer resolution and building the support function.
-
Product Support Specialist
SecfixRemote
$20k–$32k
First point of contact for product-related inquiries, designing support processes, and serving as a technical product expert for a B2B SaaS security compliance automation platform.
-
-
-
Browse by specialty
AI Data AlignmentAI EngineeringAI Software EngineeringAndroid DevelopmentApplied AI StackAutomotive AndroidAutomotive EmbeddedAvionics SoftwareBackend EngineeringBackend Web QABrowser Extension DevBusiness IntelligenceC# BackendC# Full StackCloud SecurityConversational AI QACross-Platform MobileData & ETL QAE-Commerce BackendEmbedded LinuxEngineering ManagementEnterprise IntegrationEntry-Level EngineeringERP System QAField Service TechFinTech BackendGame Engine DevGenAI CloudGeneral FrontendGPU Compiler EngHardware VerificationHigh-Frequency TradingIndustrial AutomationiOS DevelopmentIT Support QAJava BankingJava EnterpriseJava FrontendJava MicroservicesMainframe DevelopmentManual Software TestingMedical Device SWML InfrastructureMobile App QANetwork FirmwareNode.js BackendNode.js Full StackPerformance TestingPHP Web DevQA LeadershipReact FrontendRobotics SimulationRPA AutomationSalesforce & Identity QASalesforce EngineeringSAP ABAPSecure Systems TestingSecurity ProductsServiceNow EngineeringSoftware EngineeringSoftware EngineeringSoftware EngineeringSoftware Engineering LeadershiTest AutomationWeb Automation QA
Agile Release ManagementAI InfrastructureAI InfrastructureAI Platform EngineeringApplication DevOpsAWS Kubernetes EngineeringAzure Cloud InfrastructureAzure DevOps EngineeringBroadcast & OSP EngineeringCarrier Network OperationsCloud InfrastructureCloud InfrastructureCloud Infrastructure EngineeriData Center FacilitiesDefense & Security PlatformsDesktop & IT HelpdeskDevSecOps & ClearanceEmbedded Linux & ASICEndpoint ManagementEngineering Systems AdministrationEnterprise Network AdministrationExecutive IT SupportFinancial Trading SystemsFintech Platform EngineeringGCP Cloud EngineeringGlobal Technical SupportHPC & Liquid CoolingHybrid Cloud SREIndustrial Automation & SCADAIntegration & RPAIT Infrastructure LeadershipIT Service ManagementLinux Systems EngineeringMainframe & MiddlewareManaged Cloud OperationsModern Workplace CollaborationNetwork Automation & SDNObservability EngineeringOpenShift & Container PlatformPhysical Infrastructure ProjectsPlatform EngineeringPublic Sector DevOpsSAP Basis AdministrationServiceNow Platform EngineeringSite Reliability EngineeringSolutions ArchitectSpace & Mission SystemsStorage & BackupTelecom & Hybrid ReliabilityWindows Systems Administration
Ad Tech and RankingAdministrative Compliance AnalyticsAds & Personalization MLAgentic AI WorkflowsAI Agents and SafetyAI Automation AnalyticsAI Language TrainingAI Strategy and ArchitectureAnalytics EngineeringApplied GenAI ConsultingAutonomous Driving MLAWS Databricks EngineeringAzure Data EngineeringBI Analytics EngineeringBI Visualization EngineeringBiological Discovery ResearchBiostatistics and SafetyClinical Data EngineeringClinical Laboratory ScienceComputational GenomicsComputer Vision EngineeringComputer Vision LocalizationConsulting Data ScienceConversational AI EngineeringCredit and Fraud RiskCrypto and AI ResilienceData EngineerData EngineerData EngineerData EngineerData Engineering LeadershipData Governance ComplianceData Governance EngineeringData Infrastructure AnalyticsData Science InternshipsData Strategy LeadershipDatabase AdministrationDecision Science AIDigital Marketing AnalyticsE-commerce Data EngineeringEdge AI HardwareEnterprise Data ArchitectureEntry Level InternshipsEnvironmental and GeoscienceFinancial Data EngineeringFinancial Strategy AnalyticsFood Science ResearchForward Deployed AIFraud Risk AnalyticsGCP Data EngineeringGeneral Data PlatformGenerative AI EngineeringGenerative AI SystemsGeospatial GIS AnalyticsGovernment AI SecurityHealthcare Data ScienceHealthcare Risk AnalyticsHEOR and Clinical AIHPC ML EngineeringHR Data IntegrationHR People AnalyticsInformatica Data EngineeringInsurance Actuarial AnalyticsInsurance and ActuarialIT Operations AnalyticsJava Python Data EngKnowledge Graph EngineeringLaboratory Quality AnalyticsLife Sciences AILLM Core EngineeringLLM Evaluation & AgentsLogistics Operations AnalyticsManufacturing Data SystemsManufacturing Process AnalyticsMarket Economics ResearchMarketing ExperimentationMicrosoft Fabric DataMLOps EngineeringPalantir Foundry EngineeringPharma Analytical ChemistryPharma Process DevelopmentPhysical AI DataProcurement Sourcing AnalyticsPublic Health ResearchQuantitative Finance ResearchQuantum and ImageryRisk & Fraud MLRobotics and PerceptionRobotics ML EngineeringSAP BW DataSAP Master DataSearch & Recommendation MLSecurity and ClearanceSnowflake Data EngineeringSnowflake DBT EngineeringSpeech AI EngineeringSupply Chain ForecastingSupply Chain Planning
AI Product SecurityApplication Security EngineeringCloud Infrastructure SecurityCloud Security AssessmentDetection EngineeringEmbedded Firmware SecurityEnterprise Application SecurityFacility Security ManagementGeneral Cyber DefenseGovernance Risk ComplianceIdentity & Access ManagementNetwork Firewall EngineeringOffensive Security TestingOT Industrial SecurityPhysical Guard ServicesPhysical Security EngineeringPrivacy and AI GovernanceSecurity Architecture LeadershipSecurity Program ManagementSecurity Solutions SalesSOC OperationsThreat Intelligence AnalysisVulnerability ManagementVulnerability Research
Academic Product EngineeringAdobe Experience PlatformAgile Scrum MasteryAI Agent EnablementAI Content CreationArchitectural & Interior DesignAutonomous Vehicle ProductsBanking Product DesignBroadcast Production ManagementBusiness Systems AnalysisContact Center TechnologyConversation UX DesignCreative Agency DesignCybersecurity Product ManagementData & ML ProductsDefense Systems ManagementDeveloper Tools ProductDigital Health PlatformsE-commerce MerchandisingEngineering CAD DesignEnterprise Solution ArchitectureEvent & Studio TechFrontend Engineering ManagementGame & Level DesignGaming Product ManagementGenerative AI SolutionsGovernment SaaS ProductsHealthcare AI StrategyHRIS Product ManagementIndustrial Product DesignInfrastructure & ObservabilityInstructional Design & LMSInsurance Claims TechnologyInsurance Product ManagementIT Project ManagementITSM & CRM ArchitectureLegal Tech ProductsNPI Program ManagementPLM Solution ArchitectureProduct AnalyticsProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagementProduct ManagerSalesforce Product OwnershipSAP ERP SolutionsSemiconductor Product EngineeringSmart Manufacturing AISupply Chain Product ManagemenTechnical Program ManagementUI/UX Design SystemsUX Research
Aerospace Manufacturing QAAerospace Systems EngineeringAerospace Systems TestAnalog IC DesignASIC Physical DesignASIC Verification EngineeringAutomotive Repair TechnicianAutomotive Systems EngineeringAutonomous Vehicle QACivil Structural EngineeringCNC Machining & FabricationConstruction Project ManagementElectrical Inspection & SafetyElectronics Test EngineeringEmbedded Firmware EngineeringEnvironmental Health & SafetyFacilities Maintenance EngineeringField Service EngineeringHVAC Design EngineeringIndustrial Automation ControlsIndustrial Construction QAIndustrial Maintenance EngineeringLandscaping & Yard OpsManufacturing Process EngineeringMaterials & Chemical LabMechanical Product DesignNetwork Hardware QAPCBA Test EngineeringPharmaceutical Manufacturing EngineeringPhotonics Test EngineeringPower Electronics DesignPower Systems EngineeringProduction OperationsRF & Avionics DesignSemiconductor Process EngineeringSilicon ValidationSpacecraft Mechanical EngineeringSubstation Automation QA
Account-Based Demand GenAI Product MarketingApparel Retail ManagementBanking Relationship SalesContent Communications MarketingEnterprise AI SalesEnterprise Customer SuccessEnterprise Security SalesExperiential Sports MarketingFrontline Service SalesGeneral Business DevelopmentHealthcare Brand MarketingHigh-Incentive Sales RepsIndustrial Technical SalesIndustrial Territory SalesInsurance Lines SalesMarketing Analytics OperationsPartner Channel StrategyPayments Business DevelopmentPerformance Paid MediaPharmaceutical Clinical SalesProcurement Supply ChainRetail Trade MarketingSales Compensation OperationsSales Development RepsSEO Digital MarketingSocial Creative DesignTechnical Solutions Engineering
Automotive OperationsBanking Operations & LendingCommodity & Indirect SourcingCompliance & Contact QACompliance ManagementConstruction & Electrical ProjectsContinuous Improvement & LeanCulinary & Kitchen StaffCustodial & Building ServicesCustomer ServiceDelivery & Traffic CoordinationEducational & Correctional ProgramsEHS Compliance & SafetyEngineering Executive LeadershipEnvironmental Permitting & CarbonERP & WMS SystemsEvent Production & ConcertsExecutive & GTM RecruiterExecutive & Legal AdministrationFacilities Management & OperationsFood Safety QAGeneralist & Early Talent RecruiterGrocery Produce & DeliHealthcare OperationsHealthcare Staffing RecruiterHospitality Concessions & BarHR Business PartneringHR Operations & PayrollIT & Program ProcurementLast Mile LogisticsMaintenance Planning & ReliabilityMajor Construction Project ControlsMaterials & Inventory ControlMission & Defense OperationsOperations & TrainingOperations ManagementOperations ManagementOrganizational Change ManagementPlant & Operations LeadershipProduction Planning & SchedulingProduction SupervisionProject Coordination & AdminPublic Sector Project ManagementReal Estate & Land DevelopmentRestaurant General ManagementRetail Softgoods OperationsRobotics Deployment ProjectsSemiconductor & IE OperationsSpanish Market QAStudent Life & FraternitySupplier QualitySupply Chain StrategyTechnical & Manufacturing RecruiterTextile & Garment QCWarehouse & Distribution OperationsWarehouse Material Handling
Accounts PayableActuarial PricingBusiness AnalyticsCommercial FinanceCorporate DevelopmentCorporate Governance ComplianceCorporate TaxCost AccountingCredit RiskERP SystemsFinance AI InnovationFinancial Crime ComplianceFinancial ReportingFP&A AnalysisFrench Financial QAFund AccountingHealthcare RevenueInternal AuditPayments EngineeringPayroll AdministrationProject ControlsPublic AccountingQuality AuditingQuantitative TradingReal Estate FinanceRetail BankingSAP FinanceSurety UnderwritingThird-Party RiskTreasury OperationsWealth Advisory
Acute Care NursesBehavioral HealthCardiac Imaging TechsCardiology PhysiciansClinical DataClinical DevelopmentClinical EngineeringClinical InformaticsClinical LaboratoryClinical PharmacyClinical Project MgmtClinical Research AssociatesClinical SpecialistsComputer System ValidationDentistryDietary ServicesEmergency MedicineHealthcare RecruitingHospitalistsInfection ControlLab QC OperationsLaboratory ManagementLaboratory Quality ControlLong-Term CareMedical AssistantsMedical CodingMedical Device QAMedical Device TechsMedical EducationMedical Science LiaisonsMedical WritingNurse Case ManagersNursing AdministrationOccupational HealthOncologyPediatricsPharma Manufacturing QAPharmacovigilancePrimary CarePrivate MedicalPsychiatry PhysiciansQuality and ValidationRadiology PhysiciansRadiology TechnologistsRegulatory AffairsRehabilitation TherapistsResearch CoordinatorsRespiratory TherapistsRetail PharmacySurgerySurgical TechsTelehealth ProvidersVeterinary Medicine
Biomedical and Civil EngineeringBioprocess & AnalyticalComputational Biology and GenomicsCore Facility ResearchCorporate AI ResearchEnergy Systems & AIFaculty Administration and MedicineGeneral Academic ResearchGeneral Postdoctoral ResearchHealth Behavior StudiesMaterials and Quantum ScienceNeuroscience & PsychologyNeuroscience and NeurologyPharmacometrics & RegulatoryPhysics and Energy ResearchPolytechnic Engineering InstructionQuantum & AcceleratorRobotics & AITenure-Track FacultyTraditional Campus Instruction
← Select a job to preview