Global Technical Support
861 open positions
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Senior Technical Support Representative AirlockdigitalRemote 3mo Provide advanced technical support and resolve complex escalated issues for Airlock Digital's application control and allowlisting platform.
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Business Systems Analyst FastlyPune, India 3mo Support Billing Systems and Order-to-Cash (O2C) operations, managing Contracts, Orders, Billing, and Invoicing across subscription and usage-based revenue models.
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Customer Support Engineer FivetranUSA - Denver $80k4mo Provide virtual technical support and troubleshoot issues for Fivetran's API Connector product, acting as the customer's technical champion.
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Technical Support Engineer (L1/Frontline Support), EU
DatabentoRemote / London
4mo
First-line technical support for API usage, onboarding, authentication, integration, and billing issues for financial market data platform users.
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Technical Support Engineering - Azure AI - Korean Speaker MicrosoftRemote 4mo Providing high-quality technical support and troubleshooting for Azure AI customers using advanced AI technologies like data analysis, machine learning, NLP, and computer vision.
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Technical Support Engineer III PlanetlabsBerlin Office 4mo Managing and resolving challenging technical issues for Planet partners and customers via remote sensing, GIS, and the Planet platform.
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Application Experience Specialist ZattooRemote 4mo Guardian of the Zattoo IPTV platform ensuring seamless streaming experiences by diagnosing technical defects and optimizing user journeys across Web, Mobile, and TV.
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Support Engineer - FreeWheel ComcastFrance - Paris, 50-52 Boulevard Haussmann 4mo Delivering white-glove support and problem-solving for premium video advertising delivery across TV, mobile, set-top box, and web platforms for global clients.
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Support Services Analyst (Level 2) MotorolasolutionsPoland Offsite (ZPL99) 4mo Provide accurate, timely, and professional support to customers via phone, email, portal, forums, and chat tools, while analyzing problems, developing workarounds, and configuring Noggin software.
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Expert Support Technique et Comptable H/F PennylaneRemote 4mo Expert technical and accounting support specialist ensuring the reliability and correct daily use of the Pennylane financial management platform for accountants and business owners.
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Technical Support Engineer - 1 ObserveaiBengaluru 4mo Troubleshoot and resolve customer-reported issues for the Observe.AI AI Agents platform, ensuring SLA compliance and driving end-to-end resolution.
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Technical Services Engineer GeorgfischerLittle Rock, Arkansas 4mo Resolves complex customer technical issues and provides analysis and recommendations on manufacturing activities.
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IT Engineer Helpdesk (Full time/Part time) European-DynamicsRemote 4mo Providing operational support for Azure cloud applications and responding to helpdesk tickets.
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Enterprise Support Engineer (MDM) JamfBangalore, India 4mo Primary escalation point and initial entry for Premium Support customers facing advanced technical issues with device management and security.
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Product Support Engineer TulipRemote 4mo Frontline technical support for Tulip's cloud-native, no-code platform used in industrial environments to improve operational efficiency and traceability.
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Lead Delivery Support (Remote) Kata-AIRemote 4mo Lead and operate the Technical Support function for Kata's chatbot, voice AI, and Omnichannel platforms, managing client issue triage, incident response, and workflow improvement for enterprise clients in regulated industries.
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Dedicated Linux Desktop & Devices Support Engineer, Singapore CanonicalRemote 4mo Provide technical support for Canonical's Ubuntu Desktop and Server stack, resolving complex customer issues and managing support cases.
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Technical Support Engineer Five9India 4mo Provide technical support and troubleshooting for cloud contact center software solutions to end customers across omni-channel communication platforms.
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CS - Infrastructure, Architecture & Security (IAS) Application Specialist - Hsinchu ASMLHsinchu, Taiwan 4mo 3rd line support expert for off-system applications (Infrastructure, Machine Data, Diagnostics) serving the global Customer Support workforce at ASML.
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Scaled Support Specialist OpenRouterRemote (US) 4mo Front-line technical support for developers integrating with OpenRouter's unified LLM API, diagnosing complex issues across multiple model providers and resolving novel edge cases.
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Senior Customer Support Engineer US/CA/LATAM PreludeRemote 4mo Senior technical support lead for developer customers integrating SDKs, APIs, and webhooks, acting as the primary escalation point for production issues and onboarding.
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Premier Support Engineer LogicMonitorAustin, TX $70k4mo Provide dedicated technical support and proactive account management for LogicMonitor's Premier Support customers, ensuring high satisfaction and operational efficiency.
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Java Product Support Engineer SonatypeColombia - Remote 4mo Debug and troubleshoot incidents for Sonatype's software supply chain management products, reproduce defects, and support customer deployments.
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Associate Application Reliability Engineer TripleLiftPune 4mo Provide platform-wide technical support, resolve escalated issues, and execute operational tasks for an advertising platform serving publishers and brands.
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Software Application Support Engineer, Retail Engineering AppleSunnyvale, United States of America 4mo Provide technical support and incident mitigation for the Apple Online Store eCommerce platform, partnering with engineering to fix production defects and ensure system stability.
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Technical Downtime Support AyvensRome €30k5mo Monitor technical downtime events for active vehicle fleets to minimize repair duration and ensure efficient after-sales service.
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Head of Global Support AshbyRemote - US 5mo Lead a global support function for a complex B2B SaaS platform, scaling a team of ~60+ technical ICs to deliver best-in-class customer experience across early-stage startups to enterprise organizations.
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Service Engineer - ACE RingCentralDenver, Colorado $95k–$136k5mo Act as the vital link between customers and the technical core, resolving issues for RingCentral's agentic voice AI portfolio (AIR, AVA, ACE).
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Technical Support Specialist SkydioUS Remote $60k5mo Provide premier technical support for commercial drone customers, troubleshooting software, hardware, and cloud issues while acting as the Voice of Customer to drive product improvement.
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Technical Support Specialist PlanhatMecixo City 5mo High-volume live chat technical support for enterprise SaaS workflows, APIs, and integrations, focusing on root cause analysis and self-serve resource creation.
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Senior Technical Support Engineer VeriffRemote $114k5mo Senior Technical Support Engineer solving complex technical and integration problems for Veriff's largest customers, driving cross-team initiatives, and shaping technical direction.
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Cache Support Professional (m/w/d) AERTiCKET Conso GmbHRemote 5mo Central point of contact for partners and internal departments, optimizing systems and processes for airline pricing and ticketing.
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Support Operations Systems Lead CursorRemote 5mo Own systems, workflows, and operating rhythms for User Operations to ensure reliable scaling of support infrastructure.
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Associate Solutions Engineer | Housing EliseAINew York City $100k5mo Subject matter expert providing technical support and troubleshooting for EliseAI's AI agents in housing and healthcare sectors.
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Senior Support Engineer AppsFlyerBuenos Aires 5mo End-to-end ownership of customer technical issues, root cause identification, and resolution while influencing product evolution through feedback.
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Technical Support Representative RollsroyceTokyo (JP-TO) 5mo Advocate for customers within Rolls-Royce to provide operational support, manage fleet/campaign planning, and resolve technical issues to ensure engine performance and customer experience.
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Technical Support Engineer AlfalavalShanghai-Others 5mo Lead advanced technical troubleshooting, commissioning, and service for marine heat products, including boilers and EGC/IGS systems.
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Support Engineer III InterSystemsBoston, MA $102k6mo Experienced developer support professional solving complex technical problems in real-world applications for major organizations.
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?2nd Line Support Engineer - Maritime Software Remote 6mo 2nd-level escalation support for technical issues in on-premise and cloud maritime software products, focusing on rapid resolution and clear customer communication.
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Application Support Engineer NeoviciStockholm, SE 6mo Investigate and resolve production issues in a cloud-based SaaS environment, acting as the bridge between code and users.
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Technical Support Team Lead, FME Flow SafeCanada Wide - Excluding Quebec 6mo Lead a team of technical specialists providing expert support for FME Flow, an enterprise data integration platform, while driving product improvements and knowledge sharing.
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Technischer Support (m/w/d) für Vestas Windenergieanlagen Enertrag-SeRemote 6mo Providing technical troubleshooting and process optimization for Vestas wind turbines, assisting 1st-level service technicians with complex fault resolution.
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Analyste incident H/F EverienceNiort, Nouvelle-Aquitaine, fr 7mo Analyze application logs to resolve connectivity issues on a website and mobile app, improving user experience and platform reliability.
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Sr. Designated Support Engineer, Spark
DatabricksAmsterdam, Netherlands
7mo
Manage large strategic accounts and critical issues to ensure high-touch, proactive support for the Databricks Data Intelligence Platform.
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