Global Technical Support
858 open positions
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Technical Support Engineer 3, Premier - Sao Paulo DatadogSao Paulo 3mo Premier Support Engineer assisting Datadog's Premier Customers with technical questions, issue reproduction, and platform education across 600+ integrations.
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Technical Support Engineer, APAC FireblocksSingapore 3mo Provide real-time technical support and troubleshooting for Fireblocks' SaaS platform serving financial institutions and Web3 companies in the APAC region.
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Technical Support Engineer- USA ScaleOpsNew York City, United States 3mo First-line technical support for complex cloud-native infrastructure issues, ensuring SLA compliance and driving product improvements.
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Support Engineer 2 JdaMonterrey 3mo Provide Tier 2 technical support and stability for enterprise SaaS solutions, resolving moderate-complexity incidents and driving customer adoption.
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Customer Support Manager CriblRemote $116k3mo Lead a specialized technical support team to manage escalations, mentor engineers, and ensure customer success for data management systems.
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Frontline PS Support Engineer TaboolaGurugram, India 3mo Provide frontline technical support via chat, email, and video conference to resolve complex issues for clients in the ad tech domain.
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Senior Technical Customer Experience Specialist Bannerflow ABStockholm, Sweden 3mo Provide first-class technical support and troubleshoot issues for global brands using the Bannerflow Creative Management Platform.
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?Service Support Engineer im Fleet Monitoring (m/w/d) Hamburg, HAMBURG 3mo Monitoring and troubleshooting customer fleets in Marine, Oil & Gas, Electric Power, and Rail sectors using remote service software platforms.
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Support Engineer (AMER) GitLabRemote 3mo Embedded support engineer resolving complex customer issues for GitLab's DevSecOps platform by troubleshooting, coding fixes, and improving support tools.
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Customer Experience Engineer MicrosoftIreland, Dublin, Dublin 3mo Conduct health checks, provide deployment guidance, handle escalations, and act as the voice of the customer to inform product improvements.
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German-Speaking Cloud Technical Support Specialist (m,f) Personalbüro U. HerrmannSofia, SEVEROZAPADEN 3mo Provide L1 technical support for cloud-to-cloud migrations, helping business customers transition from legacy platforms to modern cloud solutions.
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Application Support Analyst ExxonMobilCuritiba, BR 3mo Deliver exceptional application support and continuous improvement for third-party and internally developed applications across Cloud and On-Premises environments.
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IT Engineer, Google Workspace HelloFreshWarszawa, Masovian Voivodeship, Poland 3mo L2 escalation point and support specialist for Google Workspace, focusing on troubleshooting complex issues, driving AI (Gemini) adoption, and managing data lifecycle tasks.
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Technical Support Engineer - Tier 3 DeputyRemote 3mo Final escalation point for complex customer issues, providing deep technical investigation and troubleshooting for highly customized environments.
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Sr. Technical Support Engineer CockroachlabsRemote 3mo Provide extraordinary technical support for CockroachDB Self-Service and Enterprise customers across Self Hosted, Dedicated, and Serverless deployment models.
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Technical Support Specialist (m/f/d) UsercentricsBuenos Aires, Buenos Aires, Argentina 3mo Provide B2B technical support to customers ranging from independent site owners to large enterprises, helping them resolve technical challenges and maximize product usage.
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Senior Manager, Technical Support Engineering GomotivePakistan 3mo Lead Tier 2/Tier 3 Technical Support Engineering and Technical Account Management teams to drive organizational outcomes, operational health, and customer satisfaction across multiple business segments.
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Senior Technical Support Engineer NixRemote 3mo Deliver world-class technical support for N-iX's Business Hub and Analytics Platform products, resolving application, system, and integration issues for customers.
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Application Support Analyst ZilchZilch Lithuania €25k3mo Deliver 2nd line technical support for internal business applications, investigate complex issues, and collaborate with Customer Service and Business Operations teams to ensure smooth application operation.
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Technical Support Engineer, Sec-AI, Portuguese Speaking VeeamsoftwareCosta Rica 3mo Leads end-to-end post-sales technical support for complex, multi-stakeholder customer environments in Data Privacy, Security, and Cloud, independently diagnosing and resolving intricate issues while driving operational excellence and knowledge management.
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Print Service Desk Technical Customer Support Engineer - Level 4 HpDalian, Liaoning, China 3mo Resolves simple to moderate technical problems involving hardware and software for internal and external businesses, guiding customers proactively to prevent issues.
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Support Engineer AttentiveUnited States $70k3mo Technical support engineer bridging Customer Success and Engineering to resolve customer technical issues and translate feedback into engineering actions.
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Customer Support Technician Vusiongroup-SaCiudad de México, CDMX, mx 3mo Remotely connect with customers to diagnose and resolve software, hardware, and infrastructure issues for retail IoT platforms.
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Shopify Production Support↗ MetyisPorto, Porto, Portugal 3mo Provide production support for the B2B Shopify eCommerce platform, ensuring high availability and business continuity.
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Senior Cloud Support Engineer SnowflakeJP-Japan-Remote 3mo Senior Cloud Support Engineer managing customer issues, accelerating time-to-resolution, and ensuring platform stability using AI tools.
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Technical Support Engineer AxoniusRemote 3mo Primary point of contact and escalation lead for complex product challenges, ensuring high-quality incident resolution and process improvement.
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Associate Level 3 Support Analyst AnaplanSydney - Office 3mo Resolve complex technical issues for enterprise customers using deep product knowledge of Anaplan's AI-infused scenario planning platform.
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Product Support Specialist PigmentToronto 3mo Serve as the primary technical advisor and advocate for customers, troubleshooting complex issues and driving product improvements.
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Amazon Connect Support Engineer MiratechRemote 3mo Support and maintain AWS-based CCaaS and contact center environments to ensure high availability and system reliability through monitoring, troubleshooting, and resolving production issues.
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Support Engineer AppsFlyerSan Francisco $110k–$120k3mo End-to-end ownership of customer technical issues, including troubleshooting, root cause identification, resolution, and communication for a data analytics and measurement platform.
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Technical Operations Support Analyst SonyinteractiveentertainmentglobalUSA-CA-Aliso Viejo 3mo Frontline operational support for infrastructure, services, and internal processes enabling a global cloud gaming platform at scale.
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Solutions Support Engineer, Weekend 2nd shift, US-APAC WizincUSA - Remote $108k3mo Provide technical support for Wiz's cloud security platform, troubleshooting customer issues and implementing automated solutions.
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Mitarbeiter im CRM Support (m/w/d) cobra GmbHKonstanz, BADEN_WUERTTEMBERG 3mo Support engineer for a cloud-native, AI-first CRM platform, analyzing technical issues and providing sustainable solutions to customers and partners.
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L2 Support Engineer A1groupRemote 3mo Resolve escalated support tickets, investigate technical problems, and implement solutions to prevent recurrence for corporate, public, and private customers.
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Support Delivery Lead, Government OpenAIWashington, DC 3mo Lead technical support for U.S. Government agencies and public-sector customers, ensuring reliable deployment of OpenAI products while navigating complex security and compliance needs.
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Technical Support Engineer ClipboardRemote 3mo Primary escalation layer for technical issues across the platform, owning investigation, reproduction, and agent-assisted fix implementation to protect platform reliability for healthcare workers.
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Technical Support Engineer StripeIreland Locations 3mo Provide technical guidance and troubleshooting for developers integrating with the Metronome usage-based billing platform APIs.
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Senior Customer Support Engineer (Tier 3), Customer Escalations TailscaleRemote CA$154k3mo Solving complex, ambiguous technical escalations for enterprise customers by investigating root causes, reproducing bugs, and building detailed handoff packages for engineering teams.
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Technical Support Engineer BoomilpIsrael 3mo Provide technical assistance and troubleshooting for Boomi's data integration platform to ensure seamless client experiences.
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SME, Support Systems Specialist ScaleaiIndia 3mo Own and optimize the core infrastructure powering contributor support operations, including configuring support systems and designing routing logic.
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Senior Technical Support Representative AirlockdigitalRemote 3mo Provide advanced technical support and resolve complex escalated issues for Airlock Digital's application control and allowlisting platform.
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