IT Service Management
839 open positions
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Consultant pilotage et processus IT F/H EverienceCourbevoie, Île-de-France, fr today Audit IT processes, drive improvement trajectories, and manage client relationships and contract performance.
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Service Protection Analyst (Change, Release, Transition) - 12 Month FTC Evelyn-PartnersLondon, gb today Ensure operational readiness, risk mitigation, and compliance with service management standards to protect live service stability during change and release cycles.
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IT Change Enablement Manager Drees-Sommer-SeRemote today Manage and continuously improve the IT Change Enablement process to ensure safe, efficient, and controlled implementation of changes to IT services, systems, and infrastructure.
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Command Center Operations Engineer, AVP StatestreetBangalore, India 1d Strategic leadership for enterprise-wide production stability, major incident resolution, and operational resilience across complex IT environments.
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Application Manager HitachiLodz, Lodz, Poland 1d End-to-end lifecycle management of Engineering applications to ensure business value, stability, and compliance.
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IT Operations Specialist AbridgeSF Office 1d Build a modern IT operations function for an AI-native healthcare company, providing onsite and remote support for hardware, software, access, and collaboration tools while leveraging AI ITSM and automation to resolve issues and improve employee experience.
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Infrastructure Specialist KyndrylPorto Salvo, Lisbon, Portugal 1d First-line response for operational incidents, ensuring rapid service recovery and minimizing downtime across multi-environment infrastructures.
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Sr. Analyst - Service Desk S 4B Genpact1401-G-India: 7th fl, Raiaskaran Tech Park, Sakinaka, Mumbai 1d Lead the implementation, configuration, and enhancement of ITSM tools and processes while monitoring service levels and KPIs to ensure SLA compliance.
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Service Delivery Manager RollsroyceDerby, GB 1d Senior Service Manager ensuring reliable IT services for manufacturing and operational environments, acting as the face of IT for designated business areas.
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Operador/a IT junior con B2 de inglés Sopra-SteriaMadrid, MD, es 1d Junior IT Operations professional responsible for planned tasks, system monitoring, and priority 1/2 incident management within a 24x7 rotating shift team.
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Monitoring Specialist PlaytechSão Paulo, SP, br 1d Monitor multiple business systems, detect incidents across service dependencies, and execute redundancy protocols to ensure business continuity.
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IT Team Lead JobgetherRemote $115k–$115k1d Lead day-to-day IT service delivery across the APAC region, managing a distributed team and handling complex technical escalations.
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Community Empowerment & Opportunity - Operations Manager City-Of-PhiladelphiaPhiladelphia, PA, us $70k–$70k1d Manage and implement risk, safety, IT, and fleet management workflows to ensure efficient internal operations for a City of Philadelphia community empowerment agency.
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Consultant service clients confirmé EasyvistaGrenoble, Auvergne-Rhône-Alpes, fr 1d Confirmed customer service consultant managing ITIL Run processes (Incidents, Service Requests, Problems, Changes) and driving continuous service improvement.
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IT Process Engineer I JabilGuadalajara, MX 2d Formalize and operate IT service management processes (change, incident, problem, configuration) to ensure stable IT production environments and support business strategy.
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IT Team Lead↗ Effortless OfficeRemote $50k–$50k2d Lead a Service Delivery Team to provide consistent, high-quality technical support and managed IT services to clients.
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Helpdesk Support Engineer - A26362↗ Activate Interactive Pte LtdSingapore, S00, SG 2d Manage operational takeover and steady-state support for COMET, StellarNet, and COMET Mobile services, ensuring continuity across stakeholders and maintaining service visibility.
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Configuration Management Analyst↗ AlstomKA, IN 2d Ensure accuracy, completeness, and governance of the Configuration Management Database (CMDB) as the single source of truth for global IS&T operations.
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EU Service Governance Specialist NttlimitedPrague, Czech Republic, CZ 2d Establish and maintain an effective governance framework for service delivery operations, ensuring compliance with SLAs, tracking KPIs, and driving continuous improvement.
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Service Manager NngroupRemote 2d Act as the main point of contact between IT and business stakeholders to ensure the quality, stability, and continuous improvement of IT services.
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IT Service Operations Manager 24/7 AsdaAsda House, GB 2d Senior operational leader in the IT Command Centre accountable for real-time health, stability, and performance of technology services during 24/7 shifts.
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SeniorAdministrator - Incident Management, ServiceNow↗ HCLTechTN, IN 2d Oversee day-to-day incident management operations, manage major and high-priority incidents across multiple service providers, and drive resolution to minimize business impact.
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Customer Care Analyst - Provisioning WorkdayCosta Rica 2d Manage, allocate, and optimize customer instances by ensuring end-users receive necessary assets, entitlements, and access rights while maintaining security and compliance standards.
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Senior Analyst, Growth and R&D Tech Capabilities (Hive) HeinzAmsterdam, NL 2d Manage day-to-day technical operations and long-term strategy for 'Hive', a global end-to-end Innovation solution covering strategy alignment, idea generation, project lifecycle management, and advanced analytics.
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Senior Technology Leadership Professional HumanaRemote $107k–$107k2d Senior Technology Leadership professional supporting IT Operations, Application Operations Center, and Enterprise Post Production Validation teams with a focus on process automation, innovation, and continuous improvement.
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Application Development Associate Director - HIH - Evernorth CignaHyderabad, India 2d Unified leadership and operational governance for Tier 1 and Tier 2 applications to ensure stability, resilience, and continuous improvement across a digital ecosystem.
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Technology Operations Analyst EquifaxCRI - Heredia, CR 2d Front-line operator responsible for 24/7 event and incident management of customer-facing and internal applications and infrastructure to prevent or mitigate customer impact.
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Senior Technology Service Delivery Analyst TheapexgroupLuxembourg City 2d Senior analyst ensuring IT service delivery excellence, operational efficiency, and continuous improvement for global enterprise customers via ITSM processes.
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COORD. SUPORTE CORPORATIVO↗ Grupo SbfSão Paulo, SP, BR 2d Coordinate corporate IT support operations, manage service delivery via ServiceNow, lead a support team, and drive automation and AI initiatives.
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ERP Platform Service Delivery Manager↗ Hitachi RailMadrid, MD, ES 2d Lead Run Operations and Application Managed Services (AMS) for Hitachi Energy's ERP Platform, ensuring stable operations, effective second-level support, and timely incident resolution.
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IT Manager The-Wonderful-CompanySuva, Central Division, fj 3d Lead local IT operations and support for business systems, infrastructure, and workplace technology in Suva, Fiji.
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ERP Platform Service Delivery Manager↗ Hitachi EnergyMadrid, MD, ES 3d Lead Run Operations and Application Managed Services (AMS) for Hitachi Energy's ERP Platform, ensuring stable day-to-day operations, effective second-level support, and timely resolution of incidents and changes.
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Incident, Problem, and Service Delivery Analyst↗ VictaulicPA, US 3d Coordinate incident management, problem management, and service delivery to reduce recurrence of business-impacting issues across manufacturing, digital platforms, and enterprise applications.
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Technology Operations Analyst ClarivateIND - Bangalore (DRG), IN 3d Provide L1/L2 production support for enterprise applications, infrastructure components, and monitoring platforms to ensure service stability and availability.
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IT Operations Engineer - Tekonosys JazzWorldIslamabad, Islamabad Capital Territory, Pakistan 3d Ensure stability, availability, and performance of business-critical systems and applications through L1/L2 technical support and 24/7 production coverage.
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Apprentice IT Service Manager↗ Department for Work and Pensions (dwp)Newcastle upon Tyne, ENG, GB $32k–$32k3d Apprentice Service Manager supporting IT service reliability, incident management, and change governance for UK government digital services.
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Global S&O Salesforce Support Engineer↗ PepsiCoVitoria-Gasteiz, PV, ES 3d Ensure stability of the Europe Salesforce (SFA) application by managing day-to-day operations, resolving incidents, and driving customer satisfaction through tailored support and process improvements.
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Technical Manager – L3 Technical Support & Problem Management, North America PhilipsUnited States of America - Home Based, United States $117k–$117k3d Lead a team of Level 3 technical support professionals to resolve complex customer and production issues, drive root cause analysis, and improve service reliability for enterprise technology environments.
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ANALISTA DE PROCESSOS DE TECNOLOGIA DA INFORMAÇÃO SÊNIOR - Jabaquara (Abc Technology Group)↗ JobbolSão Paulo, SP, BR 3d Senior IT Process Analyst responsible for managing critical IT processes, major incidents, war rooms, and crisis situations.
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IT Operations Shift Lead RaymondjamesSaint Petersburg, Florida - United States 3d Design and maintain infrastructure solutions for servers, networks, and storage systems to support organizational business operations and security requirements.
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Product Support Engineer↗ NEC CorporationMH, IN 3d Investigating, triaging, and resolving IT incidents and service requests for customers while liaising with development teams and suppliers.
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Assocoiate Software Engineer↗ OptumRemote $60k–$60k3d Provide production support and incident resolution for critical healthcare applications and services.
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