Technical Customer Support Engineer (m/w/d)
Core
Technical support engineer for fully automated parking systems, acting as the primary point of contact for international customers to resolve issues and implement innovations.
Role type
Technical Customer Support Engineer
Builds
Software, hardware, and service components for automated parking systems
Domain
Automotive infrastructure / Parking technology
Deliverable
client delivery
Required skills
SQL databases, Internet and network technologies, cloud/server/cluster/VM environments, implementation of new features, problem analysis and solutioning
Preferred skills
Understanding of common software technologies, ability to learn new domains
Technologies
Cloud, Server, Cluster, VM, SQL
Responsibilities
Act as the primary contact for international customer support requests, implement new innovations like ticketless parking, analyze problem areas and find solutions, collaborate with development, sales, and service departments
Seniority
Mid-level, hands-on IC