Operations Management
1,079 open positions
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Commercial Service Manager RollinsPortland, Oregon $70k–$70ktoday Lead commercial pest control service operations, ensuring top-notch service delivery and customer satisfaction for homes and businesses.
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Teamleiter (m/w/d) für Revier-/Alarmfahrer SecuritasBerlin, BE, de $0k–$0ktoday Leading and developing a mobile security team focused on operational excellence, efficient dispatch, and incident management to ensure a smooth, customer-oriented service.
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Insurance Operations Team Manager (Life & Disability) SutherlandTaguig, NCR, ph today Lead, mentor, and motivate a team to achieve operational, quality, and client performance objectives for Life & Disability Insurance accounts.
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Account Manager (Legal Services) Rr-DonnelleyColumbus, OH, us $79k–$79ktoday Operations leader responsible for executing service delivery, ensuring operational excellence, and managing team growth for client accounts.
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Senior Manager - Automotive Warranty and Services Expert (f/m/x) Auto1-GroupBerlin, BE, de today Lead the review, improvement, and optimization of automotive warranty and maintenance subscription programs to reduce costs and drive revenue growth.
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TINKLO VALDYMO KOMANDOS VADOVĖ (-AS) Ignitis-GroupVilnius, Vilnius County, lt today Leading the distribution network management team to ensure efficient operation, optimal grid scheme maintenance, and rapid incident resolution.
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Regional Performance Lead Junior-Adventures-GroupCork, CO, ie today Lead and develop a team of Area Managers to drive operational excellence and regional growth for a school-age childcare provider.
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Regional Customer Service Manager - Operations (Based in Kuala Lumpur) AgodaKuala Lumpur today Leading English-language customer service operations for a global travel platform, managing voice, email, chat, and back-office activities to drive service levels and customer satisfaction.
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Teamleader Customer Team V-ZUG Umb-AGRemote today Strategically and operationally lead the V-ZUG Customer Team to ensure professional, customer-oriented support and service delivery for assigned clients.
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Travel GDS Support Wns-Global-ServicesManila, NCR, ph today Manage corporate travel operations, lead and develop travel teams, and oversee GDS (Amadeus/Sabre) support to achieve KPIs and SLAs.
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Technical Manager - Heathrow Airport KoneSlough, GB 1d Lead a technical help desk team to support field engineers in resolving complex issues for lifts and escalators, ensuring operational excellence for customers at Heathrow Airport.
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Team Leader - Customer Service CentricaLeicester, GB 1d Lead and coach a team of Customer Resolution Agents handling gas and electricity enquiries for business customers via Voice, Chat, and Text.
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Operations Manager I CnxPoland, Lublin 1d Lead a team of Team Leaders to drive operational excellence, service quality, productivity, and customer experience metrics for clients and employees.
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Assistant Vice President, Grievance Redressal Lead, Consumer Banking Group DbsRegional Office Mumbai, IN 1d Lead the end-to-end management of customer escalations and drive strategic improvements in the complaint handling framework for a leading Asian bank.
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Team Leader Customer Care HenryscheinMilano - Italy $35k–$35k1d Manage acquired customers and coordinate a Customer Care team across case management, cancellations/retention, and debt recovery to ensure SLA compliance and cash flow regularity.
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Brokerage Support Manager WfTAGUIG CITY, 00, PH 1d Manage and develop a team of Customer Service Representatives providing low to moderately complex support, while resolving escalated inquiries and ensuring compliance with risk control standards.
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Senior Customer Service ThermofisherSelangor, Malaysia 1d Lead and oversee daily Customer Service operations, managing complex customer accounts and the end-to-end Order-to-Cash process.
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Senior Manager, Customer Service ManulifeHong Kong 1d Lead a customer service team to handle complaints and ensure regulatory compliance within the insurance and financial services sector.
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Tech Support Installations The-Nielsen-CompanyGuadalajara, mx 1d Manage logistics, schedules, and project timelines for a team of Technical Specialists responsible for the remote installation and maintenance of Nielsen panel homes.
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Partnership Support Manager EthoslifeBangalore, India 1d Lead and scale a 40+ person partner support team, managing daily operations, performance, and process improvements to ensure exceptional partner experiences.
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Manager, Order Management FigmaRemote $127k–$127k1d Lead the Order Management team responsible for processing contracts into revenue, managing invoicing, billing support, and ensuring data integrity for a global customer base.
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Team Lead, Community Response DoordashusaTempe, AZ 1d Lead a team of Community Response agents to handle safety incidents (personal safety, threats, property damage, discrimination) on the DoorDash platform, ensuring empathetic support and risk mitigation for consumers, dashers, and merchants.
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Teamleider Energieprestatie SocotecReeuwijk, ZH, nl $54k–$54k1d Leading and coaching a team of 11 performing energy performance assessments, calculations, and advisory services for buildings, while also conducting on-site inspections and data collection.
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Desk Manager - Customer Service (Night Shift) PlaytechSão Paulo, SP, br 1d Lead a night shift customer service team in an iGaming environment, ensuring SLA compliance, managing escalations, and driving team performance.
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Senior TeamLeader, Assist. OPS DkrSweden 1d Lead Operations Supervisors to drive performance, ensure exceptional service delivery, and resolve escalated customer issues.
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ASEAN Customer Service Center | Inbound Team Lead with Malay Language Bosch-GroupThành phố Hồ Chí Minh, Hồ Chí Minh, vn $0k–$0k1d Lead and manage daily inbound customer service operations for ASEAN regional customers, handling escalations and ensuring service quality.
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Service Manager Pest Control - regio Den Haag - Rotterdam Rentokil-InitialDen Haag, ZH, nl $60k–$60k1d Regional leader responsible for tactical execution and strategic vision for pest control services in the Haag/Rotterdam area.
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Responsable d'Agence H/F Le Muy Loxam-RentalLe Muy, Provence-Alpes-Côte d'Azur, fr 1d Manage a profit center by driving commercial growth, leading sales and technical teams, and overseeing daily operations to meet financial targets.
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Manager Proxi - Saint-Lô - H/F Iliad-FreeSaint-Lô, Normandy, fr 1d Manage a small team of advisory technicians to ensure operational performance and service quality for a specific geographic sector.
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[쿠팡로지스틱스서비스] 로켓설치 서비스 운영 및 전략 기획 담당자 CoupangSeoul 1d Designing data-driven metrics, measuring performance, and deriving service improvement strategies for post-purchase A/S of home appliances and electronics.
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Operationeel Manager Hypotheken Verstrekken NngroupRotterdam, NL $64k–$64k2d Leading a team of mortgage specialists to deliver personalized digital services and improve the experience for customers and intermediaries.
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Manager Participant Transaction EmpowerKA Bangalore, IN 2d Lead day-to-day operations for defined contribution plans, ensuring adherence to service-level agreements, quality standards, and regulatory requirements while managing team performance and process improvements.
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Dedicated Customer Escalation Manager- East Anglia↗ VergoPeterborough, ENG, GB 2d Resolve escalated pest issues and drive quality pest control services for retail and food brand customers by creating treatment plans and proofing properties.
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Collections Supervisor MyhrhomeTempe, AZ, US 2d Lead a team of 12–15 collection agents to drive performance, accountability, and portfolio goal achievement while resolving delinquency and ensuring compliance.
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Consumer Recovery Manager FifththirdFrisco, TX, US 2d Lead departmental operations for consumer recovery, focusing on resolving escalated customer issues, managing workflow efficiency, and overseeing risk and compliance.
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Operations Assistant Acrisure6170 Central Ave Suite 101 - SAINT PETERSBURG, FL, US 2d Support the Area Management Team in delivering customer reports and maintaining operational excellence.
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Account Manager - Specialty Equipment GaigCincinnati, OH (USA) 2d Account Manager focused on client retention, satisfaction, and operational support for specialty equipment businesses, excluding cold calling or sales quotas.
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WFM RTM Supervisor TaskUsGurugram, India 2d Lead a team of Real Time Analysts to monitor queue status, adherence, and business KPIs, ensuring timely staffing adjustments to protect key metrics.
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Supervisor, Customer Care and Sales (Retail) CableoneRemote 2d Lead and develop a team of Customer Care and Sales Advisors to ensure high-quality service delivery, drive retention, and achieve sales goals.
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Associate Manager, Customer Support AutodeskDenver, CO, USA $66k–$66k2d Lead and develop a team of Customer Support Associates to deliver exceptional customer experiences for Autodesk's construction technology products.
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