Operations Management
2,702 open positions
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Supervisor, Onsite Support Operations, DoorDash for Business DoordashusaAtlanta, GA $95k–$140ktoday Lead the onsite support team for DoorDash for Business, managing meal setup, labeling, and issue resolution at customer sites to ensure high-quality service.
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Manager, Sales Operations Support JobgetherUS $80k–$92ktoday Lead a team delivering operational support to sales teams, managing quote preparation, order processing, and post-sales support to ensure efficient client experiences.
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Supervisor, Premium Support AirbnbCanada today Operational leadership role providing exceptional customer service management and coaching to a team of 10-15 support ambassadors for the Airbnb community.
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Lead Customer Care (w/m/d) Jenoptik AGJena, THUERINGEN today Leading and developing a Customer Care team to ensure reliable, solution-oriented customer support and efficient order processing in an industrial environment.
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Teamleiter im Kundenservice Deutschland (m/w/d) 1 Lidl Dienstleistung GmbH & Co. KGRemote today Leading and motivating a team of 10–12 employees to deliver peak performance in customer service.
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Project Manager (m/w/d) OMS Prüfservice GmbHNeckarsulm, BADEN_WUERTTEMBERG today Lead a team responsible for operational processes and electrical safety inspections, ensuring high quality and service delivery.
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Manager, Customer Service ThermofisherBangalore, India today Senior offshore leader responsible for establishing, leading, and evolving the ANZ Customer Service operation in Bangalore, ensuring end-to-end accountability for performance, customer experience, and operational effectiveness.
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Team Leader, Service CnxPHL Quezon City - GBF Tower 2, Bridgetowne, PH today Supervise a group of call center associates to ensure performance metrics and customer service KPIs are achieved.
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Customer Service Team Lead I ( Blended) AllstateInd – Pune Sez 1 (All Floors Except 9Th And 10Th), IN today Lead and manage a team of associates responsible for investigating and processing complex policy administration transactions for an insurance company.
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Sales & Production Manager StronghouseStronghouse Grand Rapids, MI today Lead local retail sales and production teams for exterior home remodeling (roofing, siding, windows), ensuring accurate scopes, disciplined pricing, and consistent execution from sale through installation.
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Branch Manager Trainee RollinsAltamonte Springs, Florida today Lead a pest control branch operation, driving revenue growth, customer satisfaction, and team development for residential and commercial clients.
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Fleet Operations Support Lead EquipmentsharecomCorporate today Lead a team supporting fleet asset ownership, lifecycle management, and operational processes for a construction equipment rental company.
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Senior Manager, Supplier Performance, Customer Ops & Specialist Services MonzoRemote £68k–£87ktoday Senior Manager overseeing supplier performance and operational delivery for outsourced customer service partners in the UK financial sector.
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Senior Manager, Customer Support, Deliveroo Operations WoltBerlin, Germany today Own frontline operational performance for Deliveroo's customer support network, managing a Global Escalations team and an outsourced network of ~1,500 agents across multiple locations to drive CSAT while balancing cost metrics.
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Customer Service Manager Sika-AGWelwyn Garden City, England, gb today Lead customer service operations across multiple manufacturing and warehouse locations to deliver exceptional customer outcomes and drive service excellence.
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Customer Support Manager (Remote) AecomRocky Hill, CT, us today Lead the CTrides customer support center, focusing on team development, quality control, and operational efficiency for a transportation service.
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Contract Manager International Institutions SecuritasMachelen, Flanders, be today Managing daily operations, a large operational organization (up to 250-300 employees), and ensuring quality, safety, and compliance for a strategic contract.
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Regional Lead – Childcare Junior-Adventures-GroupCork, CO, ie 1d Lead and develop a team of Managers to ensure operational excellence and drive growth initiatives across a region of school-age childcare services.
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Leitung Disposition & Tourenmanagement Service (m/w/d) Cactus GmbHBaden-Baden 1d Planning and optimizing field service routes and schedules for a sales team of up to 80 employees covering 2,500 retail customers.
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Team Leader JYSK kundservice JyskBydel Alna, Oslo, no 1d Lead, coach, and develop a customer service team to manage traffic, staffing, and service quality across phone, chat, and other channels.
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Senior Group Manager - Operations Wns-Global-ServicesCape Town, NA, za 1d Oversee operational performance, lead a multi-tiered team of managers and specialists, and manage irregular operations (IROP) including customer recovery during disruptions.
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Teamleiter (m/w/d) Technik Rentokil-InitialTamm, BW, de 1d Leading a team of pest control technicians, ensuring quality management, and providing on-site customer service and technical installations (e.g., pigeon deterrents) within a specific postal code area.
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Vice President, Customer Services Senior Manager, Contact Center CitiHong Kong, Hong Kong, HK 1d Lead a high-performing customer service team and shape daily operations of a major contact center, owning performance, quality, and productivity.
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Team Leader - Southern Tasmania MedHealthRemote 1d Leading a team of workplace rehabilitation professionals, managing operational capacity, and driving service excellence for employers and insurers in Southern Tasmania.
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German-Speaking Team Leader | Customer Support↗ Talent Search PeoplePorto, Portugal 1d Lead, coach, and develop customer service teams to drive operational performance, service quality, and customer satisfaction.
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Fältservicechef↗ Söderberg & Haak Maskin ABStockholm, Stockholm County, Sweden 1d Leading a field service team and coordinating external partners to deliver efficient, safe, and high-quality service for agricultural and construction machinery customers.
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Teamleiter (m/w/d) Facharbeiter ARWA Personaldienstleistungen GmbHMainz am Rhein, RHEINLAND_PFALZ 1d Lead a team of skilled workers in a dynamic environment, optimizing operational processes and motivating the team.
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Teamleitung (m/w/d) Kundenservice Vertrag ROLAND Rechtsschutz Versicherungs-AG ( KÖLN )Remote 1d Leading the Contract Customer Service team for SME brokers, focusing on operational steering, team development, and service quality.
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Teamleiter Application Management (m/w/d) VEMA Versicherungsmakler Genossenschaft eGHeinersreuth, Kreis Bayreuth, BAYERN 1d Leading the Application Management team to ensure reliable application operation and continuous development of the application landscape.
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Teamleiter Customer Service / Export (m/w/d) DIS AG GermanyEsslingen am Neckar, BADEN_WUERTTEMBERG 1d Leading a Customer Service and Export team to manage international order processing and ensure smooth customer and delivery workflows.
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Teamleiter m/w/d - In- und Outbound PerZukunft Arbeitsvermittlung GmbH & Co. KGBerlin, BERLIN 1d Leading a 20-person team for inbound and outbound telephone operations and creating/presenting reports.
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Head of Customer Service Backoffice Operations (m/w/d) RCI Banque S.A. Niederlassung DeutschlandRemote 1d Leading Customer Service Backoffice Operations teams to drive transformation, digitalization, and process optimization for a captive bank supporting Renault's mobility solutions.
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Niederlassungsleiter (m/w/x) Fehr Knettenbrech IndustrieService GmbH & Co.KGFinsterwalde, BRANDENBURG 1d Leading, planning, and steering a branch office for waste disposal and recycling services, including new customer acquisition and strategic expansion.
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Field Supervisor / Teamleiter (m/w/d) für den Bereich Uptower Repair deutschlandweit Vestas Deutschland GmbHHusum, Nordsee, SCHLESWIG_HOLSTEIN 1d Leading and supervising a team of approximately 30 service technicians for wind turbine uptower repairs across Germany, ensuring tasks are completed on time and adhering to safety protocols.
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Regionalleiter (m/w/d) Notruf- und Serviceleitstelle WISAG Job & Karriere GmbH & Co. KGMeinhard bei Eschwege, HESSEN 1d Managing the economic, organizational, and operational control of a 24/7 emergency call and service control center.
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Senior Associate, Servicing Operations CapitaloneToronto, ON, CA $95k–$108k1d Manage Business Process Outsourcing (BPO) partners and scale agent operations to deliver consistent customer outcomes and meet regulatory commitments.
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Child Maintenance Service - Workgroup Leader Maintenance↗ Department for Work and Pensions (dwp)City of Leicester, ENG, GB £39k–£40k1d Lead large teams of around 60 people delivering customer service in caseworker positions for the UK government's Child Maintenance Service.
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Supervisor, Customer Service & Administration↗ AtcoYellowknife, NT, CA 1d Lead the day-to-day delivery of customer service, billing, and administrative operations for a regulated utility serving Northern communities.
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Pricing Senior Analyst GeneralmotorsTaguig City, National Capital Region (Manila), Philippines 1d Lead day-to-day pricing operations, review pricing setups and outputs for accuracy, and drive continuous improvement initiatives for a team responsible for controlled pricing activities.
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Customer Service Team Manager↗ Lloyd & Whyte Group LimitedEastleigh, ENG, GB £40k1d Lead a commercial insurance customer service team to deliver high-quality advice, manage policies, and recommend new products to clients in logistics, motor, SME, and tradesmen sectors.
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Programmer Operation Manager↗ It MonteurDL, IN 1d Oversee daily operations, develop policies and workflows, and manage budgets to ensure team efficiency and alignment with business goals.
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