Distribution Service Engineer - Germany
Core
Manage technical support, training, and onsite troubleshooting for Sungrow's green energy solutions (inverters, storage) serving distributors and installers in Germany.
Role type
Senior IC distribution service engineer (PV/ESS)
Builds
Inverter and storage solutions for the German market
Domain
Renewable energy (PV, ESS, O&M) (via careerplan.io/jobs/2575966-distribution-service-engineer-germany-at-sungrow-deutschland-gmbh)
Required skills
Electrical engineering background, after-sales/technical support experience, onsite troubleshooting, commissioning, training delivery, FAQ development, reporting, Microsoft Office proficiency
Preferred skills
Inverter experience, Chinese language skills
Technologies
String inverters, central inverters, inverter stations, storage solutions
Responsibilities
Manage hotline and ticket system for distributors and end-users, Provide training to distributors and installers, Execute onsite troubleshooting and commissioning, Participate in pre-sale customer visits, Develop and document FAQs and online courses, Generate performance reports
Seniority
Mid-level, hands-on IC