Forward Deployed Reliability Engineer
Core
Ensuring stability and reliability of mission-critical workflows built on Palantir software by resolving issues before customer impact and driving product improvements.
Role type
Forward Deployed Reliability Engineer (hands-on IC)
Builds
Mission-critical workflows for data-driven decisions and operations
Domain
Software reliability and operations
Deliverable
production ML models | product features | infrastructure
Required skills
rapid issue resolution, scripting, automation, creative problem solving, documentation, process refinement
Preferred skills
none stated
Technologies
none stated
Responsibilities
resolve problems before customer impact, drive product change based on support learnings, refine operational processes, write scripts to automate manual tasks, build cases for product enhancements, synthesize learnings into best practices and documentation
Seniority
Individual Contributor