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Mitarbeiter (w/m/d) technischer Service - Smart Meter Gateway (SMGW)

MannheimRemoteFull-time2024-10-24 → 2026-10-09
Hybrid

Core

Technical support and service role for Smart Meter Gateways (SMGW), handling internal/external inquiries, coordinating with product experts, and contributing to product development via customer feedback and testing.

Role type

Technical Service Engineer (Smart Metering)

Builds

Smart Meter Gateway (SMGW) products for the German energy sector

Deliverable

client delivery

Required skills

Linux, Network technology, Cryptography, Technical troubleshooting, Process improvement, Regulatory knowledge

Preferred skills

Smart Metering domain knowledge, Customer support experience

Technologies

Linux, Network technology, Cryptography

Responsibilities

Handle technical inquiries for SMGW, coordinate with product experts, perform independent tests, improve support processes, act as a regulatory contact for customers

Seniority

Entry to Mid-level, hands-on IC