Support Engineer (APAC)
Core
Provide world-class developer support for Supabase's backend platform (Database, Auth, Storage, Edge Functions, Realtime, Vector Search) by responding to technical issues, triaging cases, and improving support tooling.
Role type
Senior Support Engineer (Developer Support)
Builds
Developer support workflows and internal tooling for Supabase's backend platform
Domain
Developer tools / Postgres / Open Source
Deliverable
client delivery
Required skills
SQL (PostgreSQL), Linux/Unix command line, GitHub Issues & Discussions, customer support experience
Preferred skills
Database administration, JavaScript frameworks (React, Vue, Svelte), Node.js, Computer Science degree
Technologies
Supabase, PostgreSQL, Linux, GitHub, Node.js, React, Vue, Svelte
Responsibilities
Respond to support cases covering billing, pre-sales, optimization, and implementation; Triage cases and direct users to documentation or escalate; Monitor feedback channels (GitHub); Identify and develop internal tooling to improve efficiency; Reproduce issues and create test cases.
Seniority
Senior, hands-on IC