IT-Anwendungsbetreuer (m/w/d) - Schwerpunkt PHP/AWS
On-site
Core
2nd/3rd Level IT Application Support Engineer analyzing complex technical issues, debugging code, and managing incidents for a high-frequency REST API.
Role type
Senior IC application support engineer (PHP/AWS)
Builds
High-frequency REST API on PHP and AWS Serverless
Domain
Telecommunications / Cloud Infrastructure
Required skills
PHP, JavaScript, AWS (Lambda, API Gateway, CloudWatch), Incident Management, Debugging, Documentation, Communication
Preferred skills
AI tools, Hotfixing
Technologies
PHP, JavaScript, AWS, Lambda, API Gateway, CloudWatch, Jira
Responsibilities
Analyze and prioritize incoming support tickets; Debug PHP code and logs to identify root causes; Implement small code hotfixes; Update documentation and generate FAQ articles; Communicate technical solutions to users in German and English.
Seniority
Senior, hands-on IC
