Global Technical Support
861 open positions
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云计算技术支持工程师（海外业务支持）-火山引擎 ByteDance北京 Provide technical support for overseas customers via tickets, email, and IM, resolving complex issues and coordinating with engineering teams.
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Developer Support Engineer (Berlin)
Kombo (YC S22)Berlin
€70k–€90k
Technical Support Engineer acting as a technical bridge between customers and engineering, debugging complex API integrations and shaping the support function.
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Customer Support Engineer
SardineRemote
$240k–$350k
End-to-end technical and functional support for Sardine's API-driven agentic risk platform, troubleshooting fraud prevention and AML issues for B2B clients.
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Customer Support Engineer
DistillRemote Work Policy
Technical bridge between customers and engineering, diagnosing web monitoring issues and translating user workflows into product feedback.
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Premier Support
BlendRemote (
$70k
Premier Support contact for Blend's prominent banking and lending clients, managing escalations, feedback, and defects.
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Forward Deployed Engineer
TeleskopeRemote · United States | New York
$140k–$180k
Technical face of Teleskope's data security platform, bridging pre/post-sales and engineering to support customers with bespoke integrations, bug fixes, and custom features.
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2nd & 3rd Level-Support Engineer (a*) DKV Mobility LIVE GmbHInnsbruck €39k 2nd & 3rd level support engineer for backend and frontend components, focusing on portal support, API integration, and cross-functional ticket resolution.
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Technical Support Engineer
ClipboardRemote
$85k–$120k
Primary escalation layer for technical issues across the platform, owning investigation, reproduction, and agent-assisted fix implementation to protect platform reliability for healthcare workers.
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Support Engineering Manager - NAMER AshbyRemote $130k–$175k Lead the first Support Engineering team as a technical bridge between frontline Support, Product, and Engineering to investigate complex issues and determine resolution paths.
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Quantum Success Engineer
IonQRemote
$128k–$183k
Support IonQ's quantum computing platform users from onboarding to advanced feature usage, acting as a liaison between customers and technical teams.
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Senior Technical Support Engineer
AlloyNew York City
$105k–$125k
Senior Technical Support Engineer leading complex escalations, designing long-term solutions, and acting as a trusted advisor for B2B SaaS clients.
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L2 Support Engineer
EmplayRemote
$60k–$80k
Escalate L1 support tickets, troubleshoot complex technical issues, and monitor the Cisco AI Tutor platform on AWS.
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Technical Support Engineer ICONIC21Remote Investigating production issues, applying configuration changes, and troubleshooting web applications for B2B gaming partners.
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?Job Technical Support Specialist handling escalated transactional issues for white-label payment gateway merchants.
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?Job Remote Providing technical support, configuration, and troubleshooting for the Sumsub platform for B2B clients.
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Technical Support Engineer (m/w/d) – 1st Level (AMR/Robotics) AGILOX Services GmbHLinz €39k Provide 1st level technical support via phone and email for international customers regarding Autonomous Mobile Robots (AMRs), including hardware, software, sensor, and network troubleshooting.
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Production Support Engineer
AzodhaRemote
Monitor platform health, handle incidents, debug issues, and perform hotfixes for a digital healthcare platform.
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Premier Support Engineer LogicMonitorAustin $69k–$86k Provide dedicated technical support and proactive health checks for up to 8 assigned LogicMonitor Premier customers via chat, ticket, and phone.
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Software Engineer - Customer Support
C3 AIGuadalajara
$25k
Partner with customers to diagnose issues, set expectations, and ship application or platform changes to fix problems.
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Platform User Operations Specialist Intern（TikTok Platform safety）- 2027 Start TikTokSingapore Intern providing technical support and troubleshooting for TikTok LIVE platform users via internal tools and chat.
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Senior Technical Support Engineer
MotiveRemote
$61k–$72k
Subject Matter Expert managing, tracking, diagnosing, and troubleshooting technical support cases for customers, while identifying trends and alerting stakeholders.
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Tech Support Specialist V2Cloud SolutionsRemote Troubleshoot and resolve technical issues for businesses using V2 Cloud's virtual desktop solutions, guiding users through step-by-step solutions and ensuring issues are fully resolved.
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Customer Support Associate (Maternity Leave Cover)
CreativeXLondon
£35k–£40k
Provide hands-on, day-to-day technical support to users via email or chat, becoming a product expert and trusted partner.
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About the job SK GroupKorea Managing operations, integration support, and technical consulting for TMAP's API/SDK and data products to ensure stable customer utilization.
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Customer Support Engineer (m/w/d)
SuperchatBerlin
€35k–€42k
Technical bridge between Customer Support and Engineering, handling complex technical escalations and building team knowledge.
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Technical Support Engineer (TSE)
Agave APIRemote
$100k–$160k
Technical Support Engineer owning the support queue, triaging and resolving complex customer issues for Agave's AI and construction accounting platform.
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Technical Support Engineer (Americas/EMEA - Remote)
Hospitable.comRemote
$98k
Build internal tools, automated workflows, and backend systems to empower a large Customer Support team and enable AI support features.
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Partnership Support Engineer
WheelhouseRemote
$136k
Build process flows and internal tooling to capture, track, and resolve integration/partnership issues across APIs, webhooks, and data pipelines for a revenue management platform.
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Support Engineer
CloakedNew York City
$120k–$160k
Build internal support tools and automation to empower the support team, while resolving complex technical escalations and improving AI-powered support systems.
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Technical Support Engineer
CyberhavenRemote
$80k–$100k
Build out the Technical Support function for Cyberhaven's Data Detection and Response platform, helping customers solve issues and reduce data loss threats.
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Technical Support Manager (L2) TurboRemote L2 Technical Support Specialist monitoring platform health, processing partner/internal requests, and resolving operational issues for the Turbo Games iGaming project.
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?Job Provide technical support, troubleshoot platform issues, and manage integrations for B2B casino operators and internal B2C brands.
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Technical Support Engineer
PrismaticRemote
$85k–$105k
Provide technical support and onboarding for customers building integrations using APIs, authentication, and SDKs.
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Technical Support Engineer
Sigma ComputingSan Francisco
$90k–$115k
Diagnose and resolve complex technical, business, and data challenges for customers using the Sigma platform.
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Technical Support Engineer (US - Remote)
SpotMeRemote
$135k–$235k
First-line technical support engineer for a B2B event platform, acting as the primary link between event teams and the platform to solve real-time issues ensuring seamless execution of mission-critical events.
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Product Support Specialist
Vitalize Care (YC W23)Remote
$112k–$160k
First East Coast support specialist expanding service hours to 8 AM Eastern, acting as primary escalation point for go-to-market teams and driving improvements to support processes and product quality.
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Technical / Customer support engineer KitsoftRemote Ensure stable and uninterrupted operation of GovTech services and the Liquio AI-driven low-code platform for government clients.
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Support manager L2 TribeRemote Provide 2nd line technical support for web-based applications in the iGaming industry, focusing on API debugging, bug troubleshooting, and incident management.
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Software Engineer - Customer support
C3 AIBengaluru
$25k
Partner with customers to diagnose issues, set expectations, and ship application or platform changes to fix problems.
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