Enterprise Customer Success
2,658 open positions
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Enterprise Customer Success Manager ElationhealthRemote $105k–$105k10d Senior Customer Success Manager owning mid-market and enterprise healthcare accounts, driving retention, expansion, and executive engagement.
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Senior Customer Success Engineer, Japan GitLabRemote 11d Partner with APJ customers to drive GitLab adoption, unblock implementations, and deliver measurable value through hands-on technical guidance and enablement.
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Customer Success Manager (Public Sector) - Tech / SaaS NearmapBarangaroo, NSW, au 11d Manage a large portfolio of government accounts, serving as a trusted advisor to drive onboarding, adoption, retention, and growth while optimizing customer lifetime value.
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Director of Implementation & Onboarding RebarNew York City 11d Lead end-to-end implementation and onboarding for commercial HVAC, electrical, and plumbing suppliers using AI-native SaaS software.
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Customer Success Manager (IT)↗ NcsSingapore, S00, SG 11d Lead a team of Customer Success Managers to drive client satisfaction, retention, and growth for IT solutions.
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Project Manager for Client Onboarding↗ CaraveloBarcelona, CT, ES 11d Manage end-to-end client onboarding for a SaaS platform enabling subscription-based revenue models for airlines and travel companies.
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?Implementation Project Manager↗ Remote $70k–$70k11d Lead end-to-end SaaS implementations for clients, ensuring successful onboarding, configuration, and adoption across multiple product lines.
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Senior Customer Success Manager AlembicChicago 11d Lead end-to-end technical deployment and integration of a Causal AI platform for Fortune 100 enterprise customers to ensure data integrity and time-to-value.
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Sr. Project Manager↗ ImpartnerRemote 11d Guide enterprise clients through the implementation and optimization of a Partner Relationship Management (PRM) platform, ensuring projects are delivered on time and within scope.
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Director of Customer Experience↗ Futuri MediaRemote, US 11d Lead customer journey execution from implementation and onboarding through adoption, engagement, and renewal for a SaaS audience engagement platform.
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Senior IT Manager (Customer Channel Management) XcelenergyDenver HQ T3, US $129k–$129k11d Lead the end-to-end performance, reliability, and experience quality of customer and agent digital channels (mobile app, MyAccount, OneView) for an energy utility.
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Enterprise Account Manager - Benelux PerkBarcelona 11d Manage a portfolio of Tier 1 enterprise customers to drive growth, margin, and satisfaction within the travel and spend management domain.
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Sr Technical Account Advisor (Retail - Logistics Service Provider) JdaRemote $125k–$125k11d Trusted technical and operational partner for enterprise SaaS customers, ensuring healthy environments, resolving complex issues, and driving adoption of AI-enabled capabilities.
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Customer Success Specialist (French)↗ SiteMinderBarcelona, CT, ES 11d Trusted advisor helping hotels maximize revenue and adopt the SiteMinder hotel commerce platform via phone guidance and product optimization.
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Senior Customer Success Engineer, Japan↗ GitLab IncRemote 11d Partner with APJ customers to drive GitLab adoption, unblock implementations, and deliver measurable value through hands-on technical guidance and enablement.
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Area Head of Customer Success Southern Africa and Islands MaerskSouth Africa,Cape Town,7441 11d Strategic partner to Sales leadership driving revenue growth, retention, and operational excellence for Customer Success teams in Southern Africa and Islands.
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Senior Specialist, Customer Success - NGSS SIGNAL↗ Bain & CompanySão Paulo, SP, BR 11d Support clients and internal case teams in the deployment, usage, and optimization of Signal by Bain, a cloud-based program management tool for M&A transactions.
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Renewals Manager↗ GladlyRemote $35k–$35k11d Own the end-to-end renewal process for a portfolio of growth accounts, securing renewals, minimizing churn, and driving revenue growth through negotiations and upsells.
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Customer Success Manager - NSA Region (m/f/d)↗ AllianzSão Bernardo do Campo, SP, BR 11d Drive measurable improvements in employee digital experience by aligning Workplace Services capabilities to business outcomes and serving as the primary point of contact for assigned internal customers.
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Customer Value Manager↗ ToolsGroupBogotá, CUN, CO 11d Drive customer retention, consumption upsells, and product adoption for supply chain planning software by acting as a trusted advisor and ensuring customers achieve target business outcomes.
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Customer Success Consultant↗ Hotmart (esp)Bogotá, CUN, CO 11d Account Manager responsible for managing, growing, supporting, and retaining clients in the North American market for Hotmart's digital product platform.
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Portfolio Director↗ Plain ConceptsRemote 11d Lead high-performing technology consulting teams to drive project delivery, account growth, and strategic client relationships.
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Customer Success Manager (IT)↗ Dataspark Pte LtdSingapore, S00, SG 11d Lead a team of Customer Success Managers to drive client satisfaction, retention, and growth for IT solutions.
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Strategic Customer Success Manager, Enterprise↗ NetomiRemote, US 11d Operate a portfolio of enterprise customers as a business, connecting customer priorities to a value roadmap, executive engagement plan, and renewal strategy to ensure measurable value and growth.
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Customer Success Manager, Scaled Accounts AsanaTokyo 11d Partner with growing enterprise customers in Japan to drive adoption, retention, and satisfaction through time-bound engagements and scalable strategies for Asana's collaboration platform.
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Customer Success Manager DropboxCanada $142k–$142k11d Own post-sale relationships for a portfolio of B2B SaaS customers, driving product adoption, retention, and Net Revenue Retention (NRR) by acting as a trusted advisor.
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Customer Evolution Manager, SAP AMS TalanToronto, ON, ca 11d Primary point of accountability for a portfolio of SAP clients, owning the client relationship, service health, and commercial account performance across RUN operations and Evolution initiatives.
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Customer Success Manager FourKitesChennai 11d Build consultative relationships with enterprise customers to drive product adoption, retention, and upsell opportunities within the supply chain domain.
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Customer Success Manager, Growth (f/m/d) ContentfulLondon, UK 11d Partner with EMEA customers to drive platform adoption, retention, and growth while translating customer insights into product feedback.
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Vice President, Customer Success AxonMassachusetts-Boston Office 11d Lead and transform a 100-person Customer Success organization for U.S. Public Safety customers, driving product adoption, retention, and operational scalability.
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Senior Technical Success Manager, Emerging Enterprise - East/Central AmplitudeRemote-NAMER 11d Drive deployment, adoption, and value realization for 40-50 emerging enterprise accounts on Amplitude's AI analytics platform.
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Director, Customer Success, Enterprise
BrazeSan Francisco
$163k–$163k11d
Lead the senior leadership team for the Customer Success department, managing multiple teams and the entire book of business to drive customer retention, expansion, and advocacy.
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Senior Customer Success Manager
BrazeTokyo
11d
Partner with innovative brands in Japan to drive product adoption, ensure renewals, and act as a trusted advisor for customer success.
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Senior Customer Success Manager, Industry
BrazeChicago
$76k–$76k11d
Partner with high-profile established brands to drive renewals, retention, and net retention targets while acting as a trusted advisor to maximize product value and adoption.
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Senior Delivery Manager
BrazeTokyo
11d
Own the critical early phase of the customer lifecycle by onboarding Braze's new clients to realize fast time-to-value.
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Manager, Customer Support
BrazeLondon
11d
Lead a local team of support agents to foster strong post-sale technical relationships with customers, ensuring KPIs are met and managing escalations.
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Director, Customer Success, Enterprise
BrazeSan Francisco
$181k–$181k11d
Lead the senior leadership team for the Customer Success department, managing multiple teams and the entire book of business to drive customer retention, expansion, and advocacy.
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Director, Customer Success, Enterprise
BrazeSan Francisco
$181k–$181k11d
Lead the senior leadership team for the Customer Success department, managing multiple teams and the entire book of business to drive customer retention, expansion, and advocacy.
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Director, Customer Success, Enterprise
BrazeSan Francisco
$172k–$172k11d
Lead the Customer Success department for a specific geography, managing multiple teams to drive customer retention, expansion, and platform adoption.
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Manager, Solutions Consulting, AMER Commercial
BrazeAustin
$155k–$155k11d
Manage and hire Solutions Consultants who act as trusted advisors to prospective customers during the sales process, leveraging product expertise and strategic vision to establish long-term partnerships.
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Senior Customer Success Manager
BrazeSeoul
11d
Partner with Braze Reseller teams in South Korea to drive renewals, retention, and net retention targets for reseller customers.
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Senior Email Deliverability Consultant
BrazeNew York City
$108k–$108k11d
Senior consultant providing reporting, best practices, and strategic recommendations to improve customer email deliverability and sending reputation.
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Account Manager - Germany (f/m/d) | C2 German Required HiveBerlin $54k–$54k11d Consult customers on growth, optimize operations, and manage end-to-end relationships for direct-to-consumer brands using Hive's operations platform.
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Customer Success Acct Manager MicrosoftQatar, Ad-Daw?ah, Doha 11d Support the development and execution of customer success plans aligned with customers' business priorities and desired outcomes.
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Experienced Salesforce Program Manager at Deloitte Digital DeloitteHelsinki, Uusimaa, fi 11d Lead digital Salesforce transformations for iconic brands, acting as the face of the team to win and deliver projects while building lasting relationships with executive clients.
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