Enterprise Customer Success
2,656 open positions
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Customer Success Executive ServiceNowSingapore, Singapore, sg 13d Strategic leadership of post-sales adoption and success for ServiceNow's most valuable accounts, driving business transformation and predictable renewals.
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Manager, Services Consulting ZendeskAustin, Texas, United States of America $160k–$160k13d Lead and scale a regional expert services consulting team to deliver high-quality outcomes, accelerate customer adoption, and drive retention/expansion for Zendesk solutions.
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Sr Manager, Technology Consulting↗ DynatraceBarcelona, CT, ES 13d Lead a regional team of consultants and architects delivering Dynatrace Professional Services engagements across Iberia and ROE regions, ensuring delivery excellence and customer outcomes.
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Customer Success Manager↗ ExfoRemote, US 13d Drive growth and retention for EXFO's SaaS Platform Ecosystem by delivering system-level consulting, optimizing software solutions, and aligning product roadmaps with strategic customer needs.
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EverPro - Customer Success Manager, (Remote US) EvercommerceRemote $50k–$50k13d Nurturing relationships with clients for the GuildQuality product line to ensure value, loyalty, and retention.
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Consult Partner - Manufacturing KyndrylVienna Spaces Francis (ATVIFRAN) 13d Lead multi-disciplinary consulting teams to deliver strategic change agendas and AI-infrastructure solutions for C-suite executives at Kyndryl's largest accounts.
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Implementation Manager I↗ Grace HillRemote 13d Manage end-to-end onboarding and implementation of SaaS products for real estate clients, including requirements gathering, platform configuration, training, and launch.
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Chief Experience Officer Madrid↗ FracttalAlcobendas, MD, ES 13d Lead global Customer Experience strategy and operations for a B2B SaaS platform managing industrial maintenance and assets.
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Implementation Manager↗ MedispendRemote $110k–$110k13d Client-facing professional responsible for end-to-end SaaS implementation, from kickoff to production deployment, ensuring successful solution delivery and establishing long-term client relationships.
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Senior Client Manager↗ TruemlRemote $100k–$130k13d Architect and owner of strategic enterprise partnerships in debt resolution, driving portfolio growth and account health by blending financial acumen with consultative digital collections expertise.
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Client Engagement Manager↗ Giesecke+DevrientCiudad de México, DIF, MX 13d Primary operational bridge between strategic enterprise clients and internal Product, Engineering, and Operations teams to ensure secure payment transactions and digital identity solutions.
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Customer Success Specialist↗ SITA Switzerland SarlSão Paulo, SP, BR 13d Proactively manages customer contract performance post-delivery by defining and executing customer operation success plans to ensure satisfaction and retention.
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Principal Customer Success Manager AvevaHouston, Texas, United States of America 13d Accelerate customer time-to-value and adoption of AVEVA industrial software to achieve business goals and drive revenue expansion.
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Senior Client Success Manager↗ Red Hawk TechnologiesRemote $110k–$110k13d Senior strategic account manager owning a book of high-value accounts, focusing on renewals, margin protection, and acting as a trusted advisor on technology roadmaps.
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Customer Success Manager, Mid-Market HarveySydney 13d Guide mid-market clients through implementation and adoption of Harvey's agentic AI platform for legal and professional services, acting as a trusted advisor to maximize product value and drive revenue growth.
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Manager, customer success↗ Watershed TechnologySan Francisco, CA, US $190k–$190k13d Lead and scale the North American Customer Success team, designing 'scaled' engagement strategies and operating models to drive customer retention and expansion for enterprise sustainability clients.
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Senior Manager, Implementation & Client Success↗ Manatal40, TH 13d Execute onboarding workflows and operational tasks for large enterprise and high-value SaaS accounts to ensure smooth adoption and retention.
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Customer Success Manager - German Speaking WorkivaRemote 13d Primary post-sale point of contact driving customer adoption, ROI, and retention for Workiva's finance, risk, and sustainability platform.
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Lead Critical Account Manager, APJ CohesitySydney - Salesforce Tower - Australia (Office) 13d Strategic escalation management for critical customer issues jeopardizing business relationships or sales opportunities, coordinating cross-functional teams to resolve complex challenges.
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Senior Manager, Customer Success TrellixRemote United States 13d Lead a team of 8 Customer Success Managers to drive retention, adoption, and value realization for U.S. Public Sector government accounts.
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Senior Manager, Renewals 1PasswordRemote $139k–$139k13d Lead the global renewals function to protect and grow recurring revenue by managing team performance, operating models, and renewal outcomes for enterprise customers.
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Named Customer Success Manager AttioLondon 13d Own a portfolio of high-potential, fast-growing B2B software customers, guiding them through onboarding, adoption, and expansion to realize value from Attio's CRM platform.
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Service Manager MicrosoftJapan, Tokyo-to, Tokyo 13d Primary contact for escalated customer and partner issues, acting as an internal expert to resolve complex, sensitive, or long-running problems while leading strategic projects to improve support experience.
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Senior Manager of Customer Onboarding EnumerateRemote $100k–$100k13d Lead a team of onboarding managers to drive software adoption, customer competence with digital workflows, and payments utilization for community associations.
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Sr. Customer Success Manager - Pharma (Bilingual - Spanish & English Required) H1Remote 13d Strategic advisor for enterprise Life Sciences customers to drive platform adoption, retention, and growth.
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Client Success Manager AtturraBrisbane, Queensland 13d Strategic Client Success Manager for QAD ERP accounts, driving retention, renewals, and adoption of QAD Cloud/Adaptive ERP for manufacturing clients.
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Vice President, Client Success Team Lead - Chase Media Solutions↗ JPMorganChaseNew York, NY, US 14d Lead a team to maximize revenue growth and retention for brands and agencies via the Chase Offers transaction-based marketing platform.
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Client Delivery Manager↗ FinovaHR, IN 14d Own end-to-end delivery lifecycle and operational success for a portfolio of key financial client accounts, acting as the primary point of contact for C-suite stakeholders.
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Client Facing Project Manager and Coach↗ Select Advisors InstituteRemote $54k–$54k14d Client-facing project manager and coach delivering marketing, sales training, and project management services to national clients.
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Account Manager RMSMelbourne, Victoria 14d Primary point of contact for a defined portfolio of Tier 2 customers, managing renewals, retention, and expansion opportunities.
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Customer Success↗ EbuntiRemote $216k–$216k15d Ensure clients derive maximum value from contracted services, maintaining high satisfaction, adoption, and renewal rates.
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Key Account Manager↗ Avp Talent SolutionsUP, IN $400k–$400k15d Manage and grow key customer accounts for a B2B SaaS automation platform, acting as a trusted advisor to drive adoption, renewals, and expansion.
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Enterprise Platform Advisor AppianAppian Corporation - US $125k–$125k15d Strategic advisor empowering leading organizations to transform work through process applications built on Appian's software platform with AI and robotic automation.
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Senior Customer Success Manager, Puerto Rico AxonRemote 15d Build long-term strategic partnerships with Axon's larger enterprise customers to drive product adoption, operational efficiency, and value realization.
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Senior Customer Success Manager
CommercetoolsBoston, Massachusetts, United States (Hybrid)
$120k–$120k15d
Link between customer and modern commerce products, accountable for nurturing relationships, account health, and post-sales acquisition.
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Customer Success Lead DscoutRemote 15d Lead Research Advisor driving platform adoption, retention, and expansion for mid-market customers by merging research expertise with customer success motions.
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Senior Client Success Manager – New York, NY Cordial81Remote - US Only $115k–$115k15d Strategic advisor and executive relationship owner for enterprise clients, accountable for client outcomes, commercial performance, and long-term strategic direction.
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Sr. Customer Success Manager, Federal AbnormalsecurityRemote - USA $139k–$139k15d Manage and grow a portfolio of federal customer relationships, ensuring success and satisfaction while maximizing value realization from the Abnormal platform.
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Sr. Engagement Manager, Forward Deployed Engineering - Financial Services
DatabricksRemote - Michigan
$116k–$116k15d
Trusted advisor leading large, complex cross-functional programs for Financial Services customers to drive successful implementation and value realization of Databricks Data + AI Platform.
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Director, Technical Account Management PlaylistUnited States $131k–$131k15d Lead the Technical Account Management organization to drive retention, growth, and operational excellence for enterprise fitness and wellness clients on the Mindbody platform.
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Digital Customer Success Program Manager CircleCIRemote $85k–$85k15d Design and lead scalable digital customer success programs to drive feature adoption, reduce churn, and convert monthly self-serve customers into annual commitments for a CI/CD platform.
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Senior Customer Success Manager - APAC KplerSingapore 15d Help customers achieve their goals by understanding user needs and providing outstanding knowledge of Kpler's offering to support long-term adoption, satisfaction, and retention in commodities, energy, and maritime sectors.
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Gerente de Contas Técnico(a) SwileSão Paulo, Brazil 15d Technical Account Manager supporting Large/Enterprise clients by managing operations, relationships, and project delivery for a flexible benefits platform.
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Customer Success Manager Daybreak HealthRemote $85k–$85k15d Own a portfolio of 50+ school districts to ensure fast launch, smooth operation, and high referral rates for mental health care services.
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