Enterprise Customer Success
3,510 open positions
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Head of CS - Nachunternehmer (m/w/d) CosunoBerlin/Remote €120k14d Leading the Customer Success team for the subcontractor segment, fully owning churn reduction, winback strategies, and onboarding activation in a B2B SaaS platform connecting general contractors with 250,000+ subcontractors.
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Senior Customer Success Manager PlanhatNew York $120k–$170k14d Senior Customer Success Manager owning commercial outcomes and revenue growth for a portfolio of strategic enterprise customers.
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Platform & Sustainability Expert SweepParis, FR 14d Lead customer onboarding and implementation of a sustainability platform (Sweep) to track carbon and ESG metrics, translating requirements into platform configurations and workflows.
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AVP, Data Platform Customer Success Specialist, Customer Enablement & User Outreach, Data Platform, Group Technology DbsSingapore - East 14d Drive customer success, user enablement, communications, and engagement across the enterprise Data Platform to increase adoption and effective use.
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Customer Enablement Specialist CoalfireBuenos Aires office 15d Guide customers through onboarding and implementation of Compliance Essentials (CE), Coalfire's automated mapping platform for centralizing compliance work, ensuring lasting value and adoption.
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Account Manager MitratechMitratech MX 15d Build lasting partnerships and help customers turn their goals into results by managing customer relationships, leading renewals, and generating additional revenue.
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Client Experience & Enablement Specialist FlippRemote 15d Consultative account management and technical execution role responsible for safeguarding revenue engines, expanding global market, and driving product monetization for enterprise and longtail retail clients.
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Director, Solutions Engineering LighthouseDenver Office $102k–$130k15d Lead a global team of Solutions Engineers to support enterprise hotel groups, management companies, and chains by proving product ROI and driving commercial strategy.
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Vice President, Technology Enablement KlickToronto, Ontario, ca 15d Lead delivery execution and portfolio-level accountability for Klick's core omnichannel technology solutions across healthcare and life sciences clients.
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Principal Customer Success Executive - Manufacturing Vertical ServiceNowDetroit, Michigan, us 15d Senior individual contributor responsible for driving commercial health, retention, and expansion of high-value US Manufacturing accounts, acting as a strategic advisor to CIOs and senior IT leaders.
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Sales Operations Manager, Implementation GomotiveUnited States $106k–$153k15d Optimizing workflows and managing operational processes for the Service organization (Implementation, Installation, Customer Education) to ensure a smooth customer experience and drive business growth.
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Global Program Manager - Development Cloud VeevaRemote €140k–€240k15d Own and drive successful execution of complex, multi-functional Global R&D Vault implementations (Clinical, Regulatory, and Safety) for strategic life sciences customers in Europe.
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Project Manager - Customer Onboarding Customs4tradeBelgië 15d Lead end-to-end implementation delivery for large enterprise customers to adopt and utilize the customs management software CAS, acting as a trusted advisor from initial scoping through go-live.
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Regional Account Manager AcquiaRemote-United-States $100k15d Drive customer retention, identify expansion opportunities, and own customer success for the Acquia Digital Experience Platform.
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Manager of Customer Product Success Team TheforkRemote €67k15d Lead and develop a Customer Product Success (CPS) team to drive adoption and usage of TheFork Manager among restaurant partners across Europe.
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Customer Success Manager SubmittableRemote $70k–$80k15d Primary point of contact for assigned clients, building trusted advisor partnerships to align Submittable's value with client business goals and help them grow programs on the platform.
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Customer Success Manager II - NBA / WNBA HudlUSA - Nebraska - Lincoln Office $42k–$61k15d Customer Success Manager for NBA and WNBA teams, focusing on renewals, relationship building, and ensuring high ROI for professional basketball clients.
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Manager, Technical Account Teams (Commercial) SocketRemote 15d Lead a team of Commercial Technical Account Managers to drive onboarding, adoption, customer health, and retention for security and engineering teams using open-source code management tools.
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Senior Customer Success Manager
BrazeTokyo
15d
Drive customer retention, renewals, and net retention targets for innovative brands in Japan by acting as a trusted advisor and main point of contact.
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Service Delivery Manager with French and English Hitachi-SolutionsSofia, Sofia City Province, bg 15d Trusted advisor for key customers ensuring successful service delivery, operational excellence, and financial responsibility for assigned accounts.
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Practice Lead - Service Management (w/m/d) catworkx Gesellschaft für Informations- und Kommunikationstechnologien mbHRemote 15d Strategic and operational leadership of the Service Management practice, driving business growth, client relationships, and consulting offerings.
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Manager, Commercial Customer Success WorkatoBangalore, India 15d Lead customer success and retention for Workato's Growth customers by architecting engagement journeys and driving product consumption.
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Project Manager - Automotive Podium81Melbourne 15d Lead end-to-end onboarding for large dealer groups and OEMs, managing multi-location, multi-product rollouts and stakeholder alignment for the Podium AI platform.
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Digital Adoption Specialist Reo GroupSydney, New South Wales $80k–$90k15d Support customers and internal teams in adopting B2B eCommerce and eProcurement platforms through demonstrations, training, and onboarding.
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Senior Onboarding Manager, Customer Experience FigmaTokyo, JP 15d Lead onboarding for Figma's largest B2B SaaS customers from pre-sales to closeout, partnering with Sales and Support to ensure immediate success and product adoption.
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Customer Success Manager, Japan WixTokyo, jp 15d Act as a trusted partner and consultant for Wix Enterprise and DeviantArt accounts, providing expert guidance on launching and optimizing web presence.
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Customer Success Manager (Formación Corporativa)↗ EadicRemote 15d Serve as the primary client liaison to lead relationships with HR teams, coordinate the implementation and adoption of corporate training solutions, and ensure successful service delivery.
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Service Delivery Manager↗ Visionet Systems Inc.Bengaluru, Karnataka, India 15d Lead end-to-end Application Managed Services delivery for enterprise applications including SAP and Salesforce.
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Client Delivery Manager↗ SAPBuenos Aires, Buenos Aires Province, Argentina 15d Own SAP Private Cloud engagements for enterprise customers, managing the full lifecycle from contract handover to renewal and ensuring business outcomes.
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Portfolio Facilitator↗ Archtech, LLCRemote $96k15d Drive technology platform implementation and client effectiveness for ArchTech's programs serving 2,000+ staff across the US.
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Delivery Manager↗ WiproDenver, CO, US $100k15d Lead multiple full-fledged projects with multiple teams, run sales/strategy activities to create new opportunities, and drive thought leadership for clients and industry.
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Senior Customer Success Manager↗ KlirToronto, ON, CA CA$90k–CA$110k15d Guide utilities through a post-implementation value realization journey, ensuring adoption and measurable progress for Klir's operational data hub.
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Head of Customer Success↗ PillarBarcelona, CT, ES €70k–€90k15d Lead and grow the Customer Success team to own the customer journey (onboarding, adoption, renewals, upsell) and drive retention and expansion for a B2B SaaS platform serving the construction industry.
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Manager, Account Management ( CRM )↗ Accurate Background, Inc.MH, IN 15d Leads a team of Client Relationship Managers to retain and grow a portfolio of clients generating < $150,000 in annual revenue through disciplined engagement strategies and product adoption.
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Delivery Manager - Customer Experience (UC, Contact Center, Endpoint Mgmt, AI)↗ CdwRemote, US $121k–$170k15d Provides leadership and operational oversight for Professional Services delivery, partnering with Sales and Solution Architects to ensure efficient execution and strong client outcomes.
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Digital Management Account Supervisor↗ Marcus Thomas LLCBuenos Aires, Buenos Aires Province, Argentina 15d Primary account management lead for a global healthcare technology client, owning the digital relationship and guiding strategic decisions.
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Account Group Lead Public Sector (m/w/d) Interone GmbHDüsseldorf, NORDRHEIN_WESTFALEN 15d Lead the Public Sector Account Group, driving growth, client development, and team leadership for government and public institution clients.
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Head of Customer Success Happyrobot.AIUnited States 15d Own the post-sale experience for HappyRobot's largest enterprise customers, building the team and systems to scale adoption, retention, and expansion of AI workforce infrastructure.
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Head of Digital Customer Success
MintlifySan Francisco
15d
Design and run automated and human-led retention and expansion systems for the long-tail self-serve customer segment to drive Gross Revenue Retention (GRR).
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Senior Enterprise Customer Success Manager HandshakeRemote 15d Strategic partner and long-term point of contact for enterprise employer partners, driving adoption, retention, and expansion to help them hit hiring goals.
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Renewals Representative - Parchment InstructureRemote 15d Manage high-value and multi-product customer renewal accounts, executing tailored strategies to ensure retention and identify expansion opportunities.
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Technical Account Manager↗ Sovos LatinoaméricaPorto, Portugal 15d Serve as the primary technical point of contact for enterprise clients, guiding them through implementations, deployments, and ongoing support to ensure project delivery and client success.
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Senior Engagement Manager↗ NformalBarcelona, Catalonia, Spain 15d Own the health and performance of client engagements, translating business goals into clear delivery paths and acting as the central link between stakeholders and teams.
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Manager, Forward Deployed Services DossSan Francisco 15d Lead a team of Forward Deployed Product Managers to manage complex, high-value client relationships and drive the full post-sales lifecycle from discovery to go-live for an operations cloud platform.
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Customer Success Manager - Strategic Accounts RackspaceUK-Hayes-Hyde Park Hayes £96k–£128k15d Owns relationships with a dedicated portfolio of strategic enterprise customers, driving retention, growth, and service delivery excellence.
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Delivery Executive SAP CX (human)↗ All for One AustriaRaaba, Styria, Austria €90k15d Strategic delivery leadership for SAP CX customer portfolios, ensuring project success, governance, and customer satisfaction while driving account growth.
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Strategic Accounts Excellence & Execution Management (PM)↗ MedtronicRemote 15d Regional project management and business execution leader for the LATAM Strategic Accounts organization, translating strategic priorities into structured initiatives and driving adoption of account management practices.
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Strategy Execution Lead↗ EYMadrid, Community of Madrid, Spain $193k–$434k15d Drive and deliver consistent strategy execution activities to facilitate the efficient functioning of the Clients & Industries organization, ensuring people are empowered to win in the market and deliver exceptional client service.
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Enterprise Program Manager AgilentRemote 15d Develop and execute enterprise program plans for strategic customer engagements in laboratory productivity solutions, ensuring high-quality delivery and measurable customer value.
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