Customer Success Manager
Core
Build trusted advisor relationships with customers to drive adoption, retention, and long-term success of Alteryx analytics solutions.
Role type
Customer Success Manager (SaaS)
Builds
Alteryx Designer and Server products for enterprise clients
Domain
Data analytics and business intelligence
Deliverable
production ML models
Required skills
relationship building, strategic advising, technical solution architecture, account management, user enablement, product training, data analytics proficiency
Preferred skills
SaaS environment experience, data analytics tool exposure, product adoption support, business decision support
Technologies
Alteryx Designer, Alteryx Server
Responsibilities
Develop deep relationships with customers and stakeholders to ensure retention; Architect technical solutions using Alteryx Designer; Conduct enablement and training sessions for users; Partner with Sales to identify expansion opportunities; Create and execute success plans for account portfolios.
Seniority
Individual Contributor