Enterprise Customer Success
3,520 open positions
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Global KCS & Knowledge Management Lead RockwellautomationMexico City, Mexico 8d Design, implement, and establish the Knowledge-Centered Service (KCS) methodology and Knowledge Management framework across the global Customer Care organization to create a scalable business capability.
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Manager, Box Consulting BoxincRedwood City Office 8d Lead a consulting team to deploy and integrate Box's intelligent content management platform for enterprise customers, driving new business and evolving delivery offerings.
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Customer and Partner Engagement Manager MicrosoftCanada, Ontario, Greater Toronto 8d Manage executive-sponsored accounts, coordinate high-level customer and partner engagements, and drive resolution of escalated issues for senior leaders.
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Customer Success Manager, Mid Market - Moveworks ServiceNowSanta Clara, California, us 8d Act as an advocate for mid-market customers to help them achieve business outcomes and foster adoption of ServiceNow products through prescriptive guidance.
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Executive Customer Experience SutherlandMumbai, MH, India, //MH, in 8d Resolve high-risk, complex customer escalations end-to-end and drive systemic operational and product improvements.
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Customer Success Manager - Asia CourseraSingapore 9d Ensure success of Asia customers in businesses, governments, and higher education by serving as a trusted advisor and guiding them towards desired outcomes.
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Senior Client Success Manager EnergyHubBrooklyn, NY $110k–$135k9d Own and grow strategic client relationships for utilities, managing complex programs involving connected devices and grid services to enable renewable energy adoption.
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Senior Customer Success Manager - APAC
NetBox LabsAustralia
9d
Own long-term success and growth of a strategic portfolio of mid-market and enterprise customers, ensuring sustained value realization and driving net revenue retention (NRR) and customer lifetime value (CLV).
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Customer Success Manager CartaLondon - Avantia 9d Manage high-value accounts for Carta Law's AI-native legal services platform, acting as a strategic partner to PE decision-makers, GCs, and executive teams to drive retention, expansion, and Net Dollar Retention.
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Senior VP, Transformation & Data Analytics, Group Customer Advocacy United Overseas BankSingapore, Singapore, SG 9d Senior leadership role shaping the bank's customer advocacy agenda, strengthening customer outcome governance, and influencing enterprise-wide improvements to enhance customer experiences and outcomes.
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Client & Delivery Lead (m/w/d) StepBeyond GmbHHamburg, Hamburg, Freie und Hansestadt, DE 9d Strategic account leadership and delivery coordination for a strategic client, acting as the central link between client stakeholders, tech consultants, and external partners to ensure project success and account growth.
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Director, Client Insights Ryan, LLCLondon, England, GB 9d Strategic direction and end-to-end operational management of an enterprise client survey programme to ensure actionable insights across the organization, with a focus on integrating European business requirements.
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Service Delivery Manager IfsColombo, Western Province, lk 9d Advise and guide customers/partners to maximize value from the IFS Success Service through comprehensive end-to-end service planning and governance.
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Senior Technical Delivery Manager AkqaMelbourne 9d Own a portfolio of support, maintenance, and enhancement work across client retainers, partnering with engineering teams to drive high-quality delivery and optimize workflows.
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Director, Customer Value AdobeRiyadh, SA 9d Strategic partner to senior leadership of major Middle East enterprises to drive measurable business outcomes from Adobe investments, focusing on digital experience, loyalty, and personalized engagement.
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Creative Tech | Engagement Lead↗ DevoteamLisbon, Lisbon, Portugal 9d Liaison between client and team, managing strategy, vision, and roadmap for client products while driving commercial relations and cross-selling opportunities.
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Salesforce Project Manager↗ Next EngineeringPorto, Portugal €1k9d Lead complex CRM projects in international environments, managing service processes and customer service operations.
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Orchard - VP, Client Services & Digital Transformation (Toronto)↗ OrchardToronto, Ontario, Canada 9d VP accountable for end-to-end strategy, client leadership, and delivery governance for complex digital transformation programs.
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Onboarding Project Manager Remarcable-IncOmaha, NE Onsite 9d Guide new B2B SaaS customers through platform setup, configuration, and training to ensure a smooth start and quick value realization.
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Executive Coach Pax8incRemote $128k9d Executive Coach for IT managed service provider (MSP) leaders, helping them turn ambition into action through high-impact coaching and practical business guidance.
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Oracle Cloud AMS Delivery Lead - Canada↗ Cloudavanti IncRemote 9d Lead end-to-end delivery of Oracle Cloud Application Managed Services (AMS) engagements, ensuring SLAs and client satisfaction while managing a team of functional consultants.
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Customer Success Specialist RelxHouston, TX, US $45k–$74k9d Deliver customer success engagement strategy for a portfolio of accounts to improve retention, satisfaction, and product adoption.
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Customer Success Manager - Italian Speaking S&P GlobalMilan, Italy 9d Proactively engage with customers to ensure they derive maximum value from S&P Global Energy solutions, focusing on onboarding, education, and relationship building.
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Delivery Manager↗ JobbolSão Paulo, São Paulo, Brazil 9d Lead executive governance and client relationships, ensure SLAs and contractual results, and manage agile squad operations.
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Manager↗ Cybage SoftwareToronto, Ontario, Canada 9d Lead delivery execution and end-to-end accountability for a multi-client technology portfolio spanning web platforms, CRM systems, Veeva, and integrated marketing technologies.
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Technical Project & Account Manager↗ Nexer GroupKarlstad, Värmland County, Sweden 9d Drive and follow up on customer projects for an Information Management team, serving private and public sector organizations by managing Enterprise Content Management (ECM) solutions.
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Senior Program Manager – Contact Center Transformation↗ Talent-CBarcelona, Catalonia, Spain 9d Lead a large-scale international transformation of a customer contact center, coordinating business, operations, and technology teams across multiple countries to drive operational outcomes and adoption.
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Sr. Customer Success Manager↗ GenesysMadrid, MD, ES 9d Drive measurable customer value for strategic enterprise accounts by maximizing adoption, advancing business transformation, and strengthening customer experiences through AI-powered experience orchestration.
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Customer Success↗ Optiplan ABNorrköping, Östergötland County, Sweden 9d Ensure customers get maximum value from SaaS products through implementation, training, and support, while driving product improvements based on customer usage.
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Enterprise Programme Lead↗ MASHRemote 9d Establish a new enterprise implementation and enablement offering for a global technology platform across APAC, focusing on onboarding, training, and ongoing support for large organizations.
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Enterprise Delivery Lead Wordsmith AIEdinburgh 9d Lead complex enterprise customer engagements for a legal operating system, coordinating implementation from kickoff to go-live.
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Customer Success Manager, North America↗ TripstackVancouver, British Columbia, Canada CA$77k–CA$90k9d Ensure North American B2B clients achieve desired outcomes and realize partnership value through post-sale journey management, onboarding, and strategic reviews.
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Manager, Commercial Outcome Architects (Customer Success) NotionNew York, New York $225k–$275k9d Lead a team of Outcomes Architects to drive product adoption, retention, and expansion revenue for large enterprise customers in the AI workspace domain.
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Director, Account Management, Hi-Tech Sector CnxRemote $142k–$178k9d Director-level Account Management for the Hi-Tech sector, focusing on developing, nurturing, and retaining client relationships while driving business growth and strategic account planning.
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Customer Success Manager SkydioRemote $140k–$180k9d Lead implementation, usage, adoption, retention, and expansion for Canadian public sector and commercial customers of autonomous drone solutions.
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Technology Transformation Consulting Manager KPMGTel Aviv-Yafo, Israel 9d Lead client-facing technology transformation engagements, assessing complex environments and translating business needs into technology strategies and roadmaps.
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Adoption and Learning Lead Consultant LingaroRemote 9d Lead a Power Platform and Copilot enablement pilot for a global food service group, translating technical requirements into a learning journey and change management strategy to drive adoption across 25 markets.
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Senior Client Success Manager NayaxSan Diego, United States 10d Serve as the primary point of contact for a portfolio of clients to drive satisfaction, retention, adoption, and growth by building trusted relationships and ensuring maximum value from IPS solutions.
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Senior Client Delivery Lead - GenerationFlex (w/f/d) KrakenMitte, Berlin, Stadt, DE 10d Senior Client Delivery Lead responsible for managing the onboarding journey and business transformation for GenerationFlex clients in Germany and Europe.
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Customer Resolution Manager (m/w/d) StepStone GroupDüsseldorf, Nordrhein-Westfalen, DE 10d Resolve complex B2B customer complaints, prevent churn, and drive process improvements to stabilize customer relationships.
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Senior Consultant Rollout Management Sparkassen-Finanzgruppe (m/w/d) Sopra SteriaRemote 10d Senior Consultant supporting clients in planning and executing rollout projects for digital banking solutions, specifically managing OSPlus components of sales management.
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