Customer Success Manager with German
Core
Primary lead for high-value enterprise customers, driving onboarding, adoption, and expansion of the Redis in-memory data platform.
Role type
Senior Customer Success Manager (Enterprise Software)
Builds
Strong client relationships, account strategies, and successful product adoption for global enterprise accounts.
Domain
Enterprise Software / In-Memory Data Platform / NoSQL
Deliverable
client delivery
Required skills
Account management, onboarding, churn risk mitigation, business goal identification, technical aptitude, presentation, verbal communication, written communication, organization, multitasking, time management
Preferred skills
NoSQL databases, distributed caches
Technologies
Redis
Responsibilities
Lead onboarding to help clients start using the platform, project-manage integrations and post-launch expansion, work with commercial teams to develop account strategy, identify and mitigate churn risk proactively.
Seniority
Mid-Senior, hands-on IC
