Client Value Partner - Digital Technology
Core
Accountable lead for customer success and strategic transformation for top Digital Technology customers, acting as a trusted advisor to C-level executives to drive value realization and adoption of the Celonis platform.
Role type
Senior Client Value Partner (Strategic Account Lead)
Builds
Customer value journeys, strategic roadmaps, and transformation outcomes for enterprise clients
Domain
Digital Technology / Process Mining / Enterprise AI
Deliverable
client delivery
Required skills
Executive relationship management, strategy consulting, large-scale transformation program leadership, change management, data-driven persuasion, team mentorship, project management
Preferred skills
AI-based transformation experience, industry-specific innovation development
Technologies
Celonis Platform, Process Mining tools
Responsibilities
Engage C-level executives to define long-term business transformation visions; ensure engagements are properly staffed with global cross-functional teams; mentor customers on organization design and Centers of Excellence maturation; resolve customer escalations by orchestrating internal teams; drive value realization and adoption to meet usage targets; lead customer advisory boards to gather industry insights; act as the voice of the customer to align product development with industry needs.
Seniority
Senior, hands-on IC with leadership responsibilities
