Enterprise Customer Success
3,520 open positions
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Customer Success Manager TwilioRemote 5d Strategic Customer Success Manager driving value realization, retention, and growth for high-value B2B technology clients using Twilio's data platform.
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Technical Account Manager
BrazeTokyo
5d
Own the ongoing technical relationship for Enterprise/Strategic accounts, acting as a trusted technical advisor to define technology strategy and help customers unlock value from the Braze platform.
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Customer Success Manager BoxincTokyo Office 5d Manage post-sales activities for top and enterprise customers, driving adoption, satisfaction, and retention of Box's intelligent content management platform and AI features.
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Senior Product Specialist - Customer Onboarding ZenotiHyderabad, India 5d Drive customer adoption of cloud-based beauty and wellness software by defining requirements, configuring solutions, and leading implementations.
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Client Account Management Specialist (all genders) AccentureMunich, Bayern, DE 5d Manage a portfolio of customer accounts as the primary post-sale relationship owner to drive onboarding, adoption, engagement, and long-term success.
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Key Customer Success Manager - North Sydney, NSW Flight CentreNew South Wales $1169k5d Drive customer profitability, retention, and growth for complex, high-touch, and strategic SME travel accounts by delivering best-practice travel programs and optimizing service usage.
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Senior Client Success Specialist WgsnMelbourne, Victoria 5d Strategic partner to high-value enterprise customers ensuring product adoption and measurable business outcomes through data analysis, training, and trend insights.
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Onboarding Manager SonderSydney, New South Wales 5d Own the end-to-end onboarding program for enterprise and government customers to drive platform activation and adoption.
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Customer Success Enablement Manager BuildotsArizona, United States 5d Develop and execute a post-sales enablement strategy to equip the global Customer Success team with skills and methodologies to deliver value to customers.
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Project Manager Apex ItRemote 5d Lead end-to-end implementations of Oracle CX, Salesforce, and CRM solutions for clients, managing scope, timelines, and delivery from design through production support.
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Customer Success Program Manager↗ AutodeskBarcelona, Catalonia, Spain $102k–$183k5d Leads complex, cross-functional Customer Success programs to translate strategic priorities into measurable customer and business outcomes, optimizing engagement models to prevent revenue risk and drive growth.
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Customer Success Manager, Enterprise HarveyParis 5d Guide enterprise customers (elite law firms, Fortune 500, asset managers) through adoption of Harvey's agentic AI platform, acting as a trusted advisor and shaping the product roadmap.
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Sr. Customer Success Manager SprinklrJapan - Tokyo 5d Leads complex enterprise partnerships and transformation programmes for high-value customers using Sprinklr's Unified-CXM platform.
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NTT DATA Deutschland SE: Go-to-Market Lead (w/m/x) - Application Management Services NTT DATA Deutschland SERemote 5d Developing and executing the Go-to-Market and growth strategy for Application Management Services, aligning market, customer, sales, and delivery functions to drive sustainable growth.
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Senior Manager, Global Commercial Renewals TricentisPH - Manila 5d Lead the global commercial renewal team to own the end-to-end renewal process (confirmation, negotiation, close) for enterprise software customers.
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Leader, Customer Success CiscoOeiras, Portugal 5d Lead a team of Customer Success Managers to drive post-sales adoption, retention, and strategic expansion for enterprise SaaS customers.
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Customer Risk Manager SalesforceSwitzerland - Zurich 5d Lead risk mitigation and escalation management strategies to drive customer resolution, prevent attrition, and protect long-term partnerships.
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Manager, Experience Cloud Specialists↗ GranicusRemote, US 5d Lead and develop a team of Experience Cloud Specialists to help State and Local government customers adopt and expand their use of the Granicus Government Experience Cloud (GXC).
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Senior Customer Success Manager, Commercial + VantaSydney, Australia 5d Guide Upmarket SaaS customers through onboarding, implementation, and value-driven success to achieve security and compliance outcomes.
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Senior Commercial Manager Freiheit.Com Technologies GMBHHamburg, HAMBURG 5d Senior Commercial Manager responsible for business development, client success, and commercial project steering for large-scale software products.
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Client Success Partner GartnerTokyo, JP 5d Ensure Gartner clients receive value exceeding their investment by understanding business priorities, breaking down challenges, and supporting decision-making.
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Implementation Consultant↗ Crisis24Madrid, Community of Madrid, Spain 5d Own the customer's first 90 days from sales handoff through go-live, leading discovery, recommending platform configuration, and managing delivery of platform implementations and professional services.
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Senior Account Manager / Engagement Partner (w/m/d)↗ Talentbird GMBHRemote €90k5d Senior Account Manager bridging business understanding, technical know-how, and consulting to develop innovative software and digitalization solutions for clients.
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ADH↗ WiproMH, IN 5d Drive delivery and revenue growth for mega-gamma/key growth accounts through automation, next-gen technologies, and talent supply chain management.
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Regional Commercial Lead Microsoft↗ TD SYNNEX SpainBarcelona, Catalonia, Spain 5d Regional execution lead responsible for delivering Microsoft Cloud programs across selected countries, operationalizing initiatives into standardized execution plans, and ensuring consistent deployment and governance.
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Global CRM Programme Director↗ Global Enterprise PartnersRemote 5d Lead a global CRM transformation programme to replace existing CRM landscapes with Veeva Vault CRM or Salesforce CRM for a pharmaceutical organization.
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Account Manager — Custom Software Development↗ ArcitechMumbai, Maharashtra, India 5d Own a portfolio of custom software development accounts end-to-end, acting as product owner to translate client needs into requirements and ensure on-time delivery.
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Scaled Customer Success Manager (CSM)↗ Trend Micro Inc.Madrid, MD, ES 5d Operate an AI-powered engagement system as a Human in the Loop (HITL) to drive adoption and outcomes for a large portfolio of Volume Enterprise customers using TrendAI Vision One™.
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Head of Customer Service (m/w/d) D2C Consumer Goods Michael Page GmbHFrankfurt am Main, HESSEN 5d Leading and scaling the Customer Service organization for a D2C consumer goods company to professionalize customer experience across the entire journey.
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Digital Customer Success Manager HpeKuala Lumpur, Selangor, Malaysia 5d Manage post-sales relationships for GreenLake customers, driving adoption, utilization, and renewal of hybrid cloud and consumption-based services.
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Manager, Customer Success FortivePittsburgh, PA, United States $132k–$220k5d Lead a Customer Success team to drive revenue retention, reduce churn, and accelerate renewals/expansion by ensuring consistent product adoption and scalable customer experience execution.
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Sr. Manager, Customer Success HhaexchangeGreater Minneapolis-St. Paul Area 5d Lead and manage the Customer Success team to drive adoption, retention, and expansion for a portfolio of home care agency customers using next-gen home care technology.
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Customer Success Manager JustworksNew York, NY 5d Drive customer retention and growth by managing a dedicated book of business, acting as a consultative partner to identify expansion opportunities and ensure long-term success on the Justworks platform.
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Copy of Customer Success Manager (German-speaking) CourseraRemote 5d Partner with enterprise customers in the DACH market to ensure successful adoption of Udemy Business and help them achieve strategic learning and development goals.
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Associate Customer Success Manager ServiceNowAddison, TEXAS, us 5d Primary point of contact and orchestration lead for customer Impact features and benefits, driving customer interactions to ensure the delivery of the Customer Impact Plan and achieving agreed-upon business outcomes.
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Lead, Customer Experience Strategy and Operations (High-Touch)
KlaviyoBoston
$120k–$180k5d
Design high-touch customer experiences and build the operating model for Klaviyo's highest-value accounts.
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APAC Lead, CSM OrcasecurityIndia 5d Lead and develop the Customer Success team in India while personally managing a portfolio of ~30 enterprise cloud security accounts to drive adoption, retention, and growth.
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Client Services Director SgsRemote $147k–$170k5d Lead strategic health, retention, and growth of the major client portfolio across the North American laboratory network, acting as the bridge between clients and lab operations.
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Renewals Manager CatapultsportsBoston 6d Lead the first global Renewals team to drive customer retention, manage complex negotiations, and establish predictable renewal processes for a SaaS platform serving professional sports teams.
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Account Manager, Mid-Market SamsaraRemote $51k–$77k6d Mid-Market Account Manager acting as a trusted advisor to drive adoption, value realization, and renewals for SaaS/IoT fleet management customers.
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Engagement Manager - Commercial VeevaJapan - Osaka 6d Lead end-to-end delivery of complex, large-scale Life Sciences consulting engagements, building operating models and driving commercial success for clients.
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Customer Success Manager - SMB SimilarwebPrague 6d Lead long-term account strategy for SMB customers to drive retention, growth, and upsell opportunities using digital intelligence solutions.
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Customer Onboarding & Success Specialist MaltBerlin 6d Own the project lifecycle and day-to-day Customer Success operations for DACH enterprise and mid-market accounts, ensuring seamless execution from onboarding to renewal.
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Digital Customer Success Manager SigmacomputingNYC $100k–$118k6d Manage a high-volume portfolio of mid-market SaaS customers to accelerate adoption, mitigate churn, and drive expansion using data-driven signals and automation.
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Enterprise Customer Success Manager (Italian Speaker) Global-eLondon, United Kingdom 6d Partner with Global-e to ensure the long-term success of Enterprise clients in the EU, developing relationships with C-level executives and driving revenue growth.
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Customer Success Manager CommvaultRemote 6d Build and maintain long-term relationships with customers to ensure post-sales partnership success, driving adoption, expansion, and renewals while serving as a trusted advisor.
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