Account Manager, Mid-Market
Core
Mid-Market Account Manager acting as a trusted advisor to drive adoption, value realization, and renewals for SaaS/IoT fleet management customers.
Role type
Mid-Market Account Manager (SaaS/Technology)
Builds
SaaS platform for fleet management, IoT data, and operational insights
Domain
Logistics, Transportation, Fleet Management, IoT
Required skills
Account management, renewal negotiation, stakeholder management, problem-solving, cross-functional collaboration, SaaS sales experience
Preferred skills
AI tooling proficiency, hardware/software integration knowledge, commercial trucking fleet experience
Technologies
SaaS platforms, IoT systems, Salesforce, Gainsight, Gong
Responsibilities
Build trusted relationships with operational and executive stakeholders; Drive adoption and measurable value through strategic engagements; Own the renewal process from end to end; Identify expansion opportunities; Work cross-functionally with Sales, Support, and Product teams.
Seniority
Mid-level, hands-on IC