Project Manager
Core
Lead end-to-end implementations of Oracle CX, Salesforce, and CRM solutions for clients, managing scope, timelines, and delivery from design through production support.
Role type
Senior IC Project Manager (CRM/Oracle/Salesforce implementations)
Builds
End-to-end CRM and ERP implementations for enterprise clients
Domain
Consulting / Enterprise Software (CRM, ERP, Cloud)
Required skills
End-to-end project management, Oracle CX implementation, Salesforce implementation, CRM implementation, Agile project management, Client relationship management, Cross-functional team leadership, Scope and timeline management, Incident management, Global team coordination
Responsibilities
Prepare and manage detailed project plans to ensure successful execution within defined time, cost, and resource constraints. Lead the end-to-end delivery of Oracle CX, Salesforce, and CRM implementation projects, from initial design through production support. Collaborate with cross-functional and client-facing teams to align on scope, timelines, deliverables, and expectations. Manage client relationships by ensuring seamless operations and effective escalation management. Work closely with the US team to align operational strategies, manage incidents, and share insights related to client relationships. Coordinate and support Agile project environments, contributing to sprint planning, stand-ups, and continuous improvement activities.
