Associate Customer Success Manager

Greater Minneapolis-St. Paul AreaFull-time2026-11-05 → 2026-11-10

Core

Associate Customer Success Manager supporting home healthcare agencies to improve caregiver and family experiences via HHAeXchange's home care provider software.

Role type

Associate Customer Success Manager (B2B SaaS)

Builds

Home care provider software connecting patients, providers, and managed care organizations

Domain

Healthcare / Home Care / B2B SaaS

Required skills

Customer relationship management, data analysis, cross-functional collaboration, gen AI tooling, market trend analysis, solution design, stakeholder communication, product feedback capture, business outcome translation, independent planning

Preferred skills

B2B SaaS experience, customer-facing support experience

About hhaexchange

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.