Enterprise Customer Success
2,662 open positions
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Renewals Specialist JobgetherRemote 4d Supporting and managing customer renewals to ensure retention and long-term account value in a global technology environment.
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Scaled Customer Success Manager BillcomRemote $75k–$75k4d Manage a shared book of SMB customers to drive retention, expansion, and renewals for a financial automation platform.
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Delivery Manager↗ World Wide TechnologyRemote $136k–$136k4d Define, develop, and deliver end-to-end technology solutions to drive customer satisfaction and profitability by aligning stakeholder business objectives with delivery plans.
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Customer Success Manager LifeworksRemote 4d Manage a portfolio of up to 20 priority clients to drive retention, growth, and strategic partnerships for workplace wellbeing solutions.
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Senior Customer Success Manager, Partnerships↗ TipaltiToronto, ON, CA $102k–$102k4d Deliver exceptional post-go-live experiences for customers acquired via Tipalti's strategic partner ecosystem, driving adoption, retention, and growth while acting as a trusted advisor to senior stakeholders.
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Success Manager↗ PavagoRemote 4d Own the entire post-sale client experience for cold email campaigns, from onboarding and execution to retention and satisfaction.
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Customer Success Consultant CengageMississippi, USA $67k–$67k4d Strategic partner and trusted advisor ensuring customers achieve desired outcomes through effective use of Cengage technology, driving adoption and long-term value.
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Engagement Manager↗ Ippon TechnologiesCharlotte, NC, US 4d Own long-term health, relationship, and growth trajectory of 1–2 strategic accounts, acting as a hands-on project/program lead and driving account revenue growth.
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Sr. Vendor Manager PaloaltonetworksRemote 4d Drive the operational shift from transactional staff augmentation to outcome-based Vended Services for the global Cortex & Cloud vendor portfolio.
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Bilingual Customer Success Manager - Bogota↗ Ringover Group SASBogotá, CUN, CO 4d Empower clients to thrive with Ringover's communication platform through onboarding, relationship building, and revenue growth.
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Renewals Specialist TrimbleUS - CO, Westminster $50k–$50k4d Own the end-to-end renewal lifecycle to drive retention and fuel customer success for an industrial technology provider.
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Customer Success Manager↗ Spatial Data LogicRemote, US 4d Trusted advisor and advocate for local government customers, ensuring platform adoption, value realization, and long-term retention.
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Customer Success Manager, Major DoceboToronto, Ontario 4d Trusted advisor and strategic partner for enterprise clients, driving adoption of an AI-powered Learning Management System (LMS) to transform organizational learning into business outcomes.
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Senior Customer Success Manager - Technical Account Management ZipSan Francisco $160k–$160k4d Senior Customer Success Manager acting as a Technical Account Manager to drive procurement success for enterprise customers on the Zip AI platform.
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Strategic Account Manager↗ SmartlinxRemote 4d Own strategy, executive relationships, and commercial outcomes for a portfolio of senior care clients using workforce management software.
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Head of Customer Success & Implementation↗ Praxeon Health TechnologiesLondon, ON, CA 4d Lead the national rollout of EyeQ, a cloud-based EMR and practice management platform for optometry, owning the customer journey from implementation through go-live, ongoing support, and long-term adoption.
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?Head of Customer Success & Implementation↗ London, ON, CA 4d Lead the national rollout of EyeQ, a cloud-based EMR and practice management platform for optometry, owning the customer journey from implementation through go-live, ongoing support, and long-term adoption.
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Vice President, Customer Experience↗ PacvueRemote $215k–$215k4d Set and execute the vision for world-class customer experiences using a mix of technology and human touch to drive product adoption, retention, and revenue expansion for B2B SaaS customers.
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Senior Manager, Public Sector Renewals↗ GitLab IncRemote $120k–$120k4d Lead a team of Renewal Managers to build a predictable, customer-centered renewal business for complex Federal, State, Local, and Education accounts, ensuring public sector customers realize value from GitLab.
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Sr. Technical Delivery Manager - Spanish, German, French or Italian↗ Sailpoint TechnologiesMadrid, MD, ES 4d Oversee multiple customer and partner engagements to ensure successful delivery of SailPoint's Identity Maturity Acceleration across a region.
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Customer Success Advocate CorpayAuckland - IVP, NZ 4d Support customers across their lifecycle from onboarding to retention, ensuring product adoption and resolving issues to prevent churn.
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Managing Consultant, Advisors & Consulting Services - Strategy & Transformation MastercardBesiktas, Istanbul Turkey 4d Lead client engagements to develop strategies and programs for large, regional, and global clients, leveraging data and technology solutions to unlock client value.
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Commercial Enablement Manager BlackbaudHyderabad - India (Skytech) 4d Partner with Customer Success leadership to improve the effectiveness of Customer Success Managers (CSMs) by strengthening business acumen, consultative skills, and value-based conversations to drive adoption, retention, and growth.
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Community Lead, Customer Engagement HarveyNew York 4d Design and operate customer-facing programs to turn customers into advocates, deepen loyalty, and strengthen Harvey's customer community.
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Lead Consultant - IFS Cloud PSO functional↗ InfosysCalgary, AB, CA $97k–$97k4d Lead Consultant driving large transformation programs for IFS Cloud PSO and Field Service Management, acting as a domain SME to bridge business and technology teams.
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Senior Customer Success Manager KongDubai, United Arab Emirates 4d Set the standard for the Customer Success organization by driving adoption, expansion, and risk mitigation through disciplined execution of the Customer Post-Sales Process.
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Customer Success and Community Manager↗ Bloom Equity PartnersRemote, US 4d Drive adoption and module attach for cloud-native library management software (Apollo, VERSO) by building community engagement and running one-to-many programs for small public libraries.
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Manager of Product Operations – Customer Engagement AthenahealthBelfast ME, US $104k–$104k4d Lead the alpha/beta customer engagement program to manage customer identification, recruitment, and engagement while transforming manual processes into automated solutions for product development.
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Customer Success Manager SalesforceBrazil - Sao Paulo 4d Serve as the primary contact and trusted advisor for Salesforce's largest and highest-profile customers, ensuring their technical and operational health to maximize value from their Salesforce Marketing Cloud investment.
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Senior Director, Customer Support CalendlyRemote $0k–$0k4d Senior leader responsible for shaping and executing the vision, strategy, and operations of the customer support function to ensure an exceptional, consistent, and scalable customer experience.
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Onboarding Lead CartaLondon - Avantia 4d Own the client onboarding journey from contract signing to Customer Success Manager handoff, ensuring conversion of booked MRR into live revenue and setting accounts up for long-term success.
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Manager, Client Success (Emerging Market) EmployerdirecthealthcareRemote $100k–$100k4d Own end-to-end relationships for ~10 emerging market employer accounts (1,000–5,000 employees) while managing a team of 3–4 Client Success Managers to drive renewal, growth, and retention.
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Client Value Partner - MedTech CelonisRedwood City, US, California 4d Accountable lead for customer success and AI-driven business transformations for strategic MedTech customers, acting as a trusted advisor to C-Level executives.
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Head of Regulated Industries, Customer Success AnthropicNew York City, NY $320k–$320k4d Lead Customer Success for complex Financial Services and Healthcare & Life Sciences enterprise accounts, navigating compliance and security gates to drive adoption of AI/ML products.
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Customer Success Account Manager MicrosoftGermany, Multiple Locations, Multiple Locations 4d Support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health, aligning Customer Success Plans with account priorities.
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Credit and Collections Manager
DatabricksBengaluru, India
4d
Drive credit strategy, strategic customer collections, AR performance, and complex escalations for a high-growth Data/AI business.
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Customer Success Manager II - College Basketball HudlUSA - Nebraska - Lincoln Office $42k–$42k5d Customer Success Manager focused on renewals and engagement for NCAA Division I college basketball clients.
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Developer GTM Strategy Manager, Technical Programs CloudflareAustin, TX $153k–$153k5d Design and scale technical GTM programs, coordinate strategic customer engagements, and build operating rhythms for Solutions Architects and Forward Deployed Engineers.
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Sr. Customer Success Manager, North America DuettoresearchRemote 5d Own the full post-sales journey for strategic hotel, resort, and casino accounts, acting as a trusted advisor to drive revenue growth and retention.
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Manager, Customer Success - Upmarket
6senseUnited States, Remote
$113k–$150k5d
Lead a team of 7-8 Customer Success Managers to drive retention, adoption, and value realization for Upmarket SaaS customers with a portfolio of $15M-$20M ARR.
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Customer Success Executive CabifyLima 5d B2B Customer Success Executive ensuring corporate clients derive maximum value from Cabify's mobility solutions through adoption support and relationship management.
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Manager, Customer Escalations GohighlevelRemote 5d Lead the Customer Escalations function for a high-growth SaaS platform, personally resolving complex customer issues and driving systemic improvements across the organization.
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Onboarding Specialist I DiligentcorporationBengaluru 5d Guide clients from implementation through adoption, ensuring they realize value quickly by managing end-to-end onboarding experiences.
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