IT Engineer, Google Workspace

Warszawa, Masovian Voivodeship, Poland💼 Full-time🗓 2026-07-30 → 2026-09-26

Core

L2 escalation point and support specialist for Google Workspace, focusing on troubleshooting complex issues, driving AI (Gemini) adoption, and managing data lifecycle tasks.

Role type

Senior Google Workspace Administrator

Builds

Stable, self-service Google Workspace environment for HelloFresh Group employees

Domain

Enterprise IT / Cloud Productivity Suite

Deliverable

client delivery

Required skills

Google Workspace administration, IAM controls, user provisioning, email fundamentals (DNS, SPF, DKIM, DMARC), file restoration, process improvement

Preferred skills

AI tooling familiarity (Gemini), knowledge base creation, vendor liaison

Technologies

Google Workspace, Gmail, Drive, Calendar, Sites, Meet, Gemini

Responsibilities

Escalate and resolve complex non-standard Workspace issues, support Gemini AI adoption, handle file restoration and ownership transfer, analyze ticket trends to improve SOPs, maintain internal documentation, liaise with Google support

Seniority

Mid-level, hands-on IC

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About HelloFresh

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Even after celebrating our 10-year anniversary, we continue to see this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The