Global Technical Support
657 open positions
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Lead Delivery Support (Remote) Kata-AIRemote 3mo Lead and operate the Technical Support function for Kata's chatbot, voice AI, and Omnichannel platforms, managing client issue triage, incident response, and workflow improvement for enterprise clients in regulated industries.
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Linux Desktop Support Associate (London UK office) CanonicalHome Based - Worldwide 3mo Deliver technical support for Canonical's Linux desktop and server stack to employees and customers, while managing office AV infrastructure and onboarding.
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Technical Support Engineer Five9India 3mo Provide technical support and troubleshooting for cloud contact center software solutions to end customers across omni-channel communication platforms.
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Technical Services Manager PermutiveNew York, New York, United States $150k–$150k3mo Lead a global technical support team to ensure timely resolution of complex customer issues, maintain SLAs, and drive product improvements through feedback loops.
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CS - Infrastructure, Architecture & Security (IAS) Application Specialist - Hsinchu ASMLHsinchu, Taiwan 3mo 3rd line support expert for off-system applications (Infrastructure, Machine Data, Diagnostics) serving the global Customer Support workforce at ASML.
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Solutions Engineer — Enterprise Partners XsollaCanada 3mo Technical point of contact for strategic enterprise partners, handling real-time API troubleshooting, integration support, and launch readiness for a video game commerce platform.
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Senior Customer Support Engineer US/CA/LATAM PreludeRemote 3mo Senior technical support lead for developer customers integrating SDKs, APIs, and webhooks, acting as the primary escalation point for production issues and onboarding.
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Scaled Support Specialist OpenRouterRemote (US) 3mo Front-line technical support for developers integrating with OpenRouter's unified LLM API, diagnosing complex issues across multiple model providers and resolving novel edge cases.
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Premier Support Engineer LogicMonitorAustin, TX $70k–$70k3mo Provide dedicated technical support and proactive account management for LogicMonitor's Premier Support customers, ensuring high satisfaction and operational efficiency.
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Java Product Support Engineer SonatypeColombia - Remote 3mo Debug and troubleshoot incidents for Sonatype's software supply chain management products, reproduce defects, and support customer deployments.
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Associate Application Reliability Engineer TripleLiftPune 3mo Provide platform-wide technical support, resolve escalated issues, and execute operational tasks for an advertising platform serving publishers and brands.
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Federal Support Engineer 3 DatadogDenver $92k–$92k3mo Provide high-trust technical support and advisory services to US Public Sector customers operating in highly regulated, security-constrained environments.
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Bókun Technical Support Advisor - Spanish Speaker TripadvisorOxford, United Kingdom 3mo Diagnose and resolve complex technical issues for B2B tour and experience suppliers using Bókun's booking and channel management platform.
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Technical Downtime Support AyvensRome $30k–$30k3mo Monitor technical downtime events for active vehicle fleets to minimize repair duration and ensure efficient after-sales service.
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Service Engineer - ACE RingCentralDenver, Colorado $95k–$136k3mo Act as the vital link between customers and the technical core, resolving issues for RingCentral's agentic voice AI portfolio (AIR, AVA, ACE).
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Technical Support Analyst. BazaarvoiceRemote, United States 3mo Deliver high-touch technical support to enterprise clients via phone, chat, and portal, resolving complex issues and driving knowledge creation.
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Senior Technical Support Specialist - Japan DataVisorTokyo, Tokyo, Japan $0k–$0k3mo Provide product and system support for DataVisor's AI-powered fraud and risk platform to clients across different time zones.
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Application Support Engineer - Blueflame AI (New York) DatasiteUSA - NY - New York City - BlueFlame AI / Grata $101k–$101k3mo Bridging the gap between Customer Support and Engineering to resolve complex technical issues and enhance AI products for the investment management and dealmaking industry.
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Technical Support Specialist PlanhatMecixo City 3mo High-volume live chat technical support for enterprise SaaS workflows, APIs, and integrations, focusing on root cause analysis and self-serve resource creation.
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Field Support Representative - New York SkydioNew York, United States $100k–$100k3mo Field support representative providing onsite and remote technical troubleshooting, diagnostics, and training for Skydio's autonomous drone (UAS) systems and cloud operations to commercial and government customers.
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Senior Technical Support Engineer VeriffRemote $114k–$114k3mo Senior Technical Support Engineer solving complex technical and integration problems for Veriff's largest customers, driving cross-team initiatives, and shaping technical direction.
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Senior Technical Support Engineer (Integrations) FloqastSydney 3mo Unblock customers facing technical obstacles across FloQast's Accounting Transformation Platform and suite of integrations by troubleshooting, performing backend configuration, and delivering timely resolutions for business-critical processes.
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Director of Support Engineering - Americas AshbyRemote - US 4mo Lead the Support Engineering function to bridge frontline support and engineering, resolving complex technical issues through investigation, configuration, and product feedback loops.
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Software Reliability Engineer - Warehouse Management Systems OnelineageRemote 4mo Ensuring Warehouse Management Software (WMS) runs seamlessly across automated and manual facilities by investigating, diagnosing, and resolving operational software issues to prevent disruption to day-to-day warehouse operations.
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Customer Support Engineer SardineRemote $240k–$350k4mo Technical support engineer owning end-to-end customer support for a fraud prevention and AML compliance platform, troubleshooting API-driven issues and collaborating with engineering teams.
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Support Operations Systems Lead CursorRemote 4mo Own systems, workflows, and operating rhythms for User Operations to ensure reliable scaling of support infrastructure.
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Associate Solutions Engineer | Housing EliseAINew York City $100k–$100k4mo Subject matter expert providing technical support and troubleshooting for EliseAI's AI agents in housing and healthcare sectors.
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Technical Support Engineer (TSE) MDP AmatSingapore,SGP 4mo Provides technical support, escalations, and system installation/upgrades for semiconductor and display manufacturing equipment at customer sites.
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Senior Support Engineer AppsFlyerBuenos Aires 4mo End-to-end ownership of customer technical issues, root cause identification, and resolution while influencing product evolution through feedback.
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Technical Support Representative RollsroyceTokyo (JP-TO) 4mo Advocate for customers within Rolls-Royce to provide operational support, manage fleet/campaign planning, and resolve technical issues to ensure engine performance and customer experience.
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Technical Support Engineer AlfalavalShanghai-Others 4mo Lead advanced technical troubleshooting, commissioning, and service for marine heat products, including boilers and EGC/IGS systems.
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Support Engineer III InterSystemsBoston, MA $102k–$102k4mo Experienced developer support professional solving complex technical problems in real-world applications for major organizations.
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Technical Support Senior Associate PleoRemote 4mo Provide timely technical support to customers via Freshdesk, troubleshooting issues, answering product questions, and collaborating with product teams to report and prioritize bugs.
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Customer Support Analyst - 24/7 support LitmusPune, India 4mo First point of contact for customer service requests, incidents, and escalations for industrial AI and edge computing software.
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?2nd Line Support Engineer - Maritime Software Remote 4mo 2nd-level escalation support for technical issues in on-premise and cloud maritime software products, focusing on rapid resolution and clear customer communication.
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Application Support Engineer NeoviciStockholm, SE 5mo Investigate and resolve production issues in a cloud-based SaaS environment, acting as the bridge between code and users.
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Customer Support Engineer, Senior Manager VapiSan Francisco 5mo Senior Manager leading L1 Support Engineering for enterprise accounts, ensuring technical stability and driving product feedback for a Voice AI platform.
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Technical Support Team Lead, FME Flow SafeCanada Wide - Excluding Quebec 5mo Lead a team of technical specialists providing expert support for FME Flow, an enterprise data integration platform, while driving product improvements and knowledge sharing.
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Solutions Architect (EST or PST)
DeepgramUSA | Remote
5mo
Post-sales Solutions Architect owning complete customer engagements, resolving complex technical issues, and building scalable support automation.
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Technischer Support (m/w/d) für Vestas Windenergieanlagen Enertrag-SeRemote 5mo Providing technical troubleshooting and process optimization for Vestas wind turbines, assisting 1st-level service technicians with complex fault resolution.
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Analyste incident H/F EverienceNiort, Nouvelle-Aquitaine, fr 5mo Analyze application logs to resolve connectivity issues on a website and mobile app, improving user experience and platform reliability.
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Technical Support Specialist MovableinkRemote 5mo Investigate and resolve complex customer issues for data-activated content generation and AI decisioning products, while building internal tools to improve product quality.
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Sr. Designated Support Engineer, Spark
DatabricksAmsterdam, Netherlands
5mo
Manage large strategic accounts and critical issues to ensure high-touch, proactive support for the Databricks Data Intelligence Platform.
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Technical Support Manager CoinsTaguig City, Metro Manila, Philippines 5mo Lead the technical support team to ensure efficient resolution of user and partner issues for a crypto trading and payment platform.
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