Global Technical Support
657 open positions
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Cloud Support Engineer CanonicalRemote 5mo Expert-level technical support for enterprise customers using Ubuntu, Linux, and open-source cloud infrastructure products.
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Technical Support Engineer (Freelance) Kata-AISouth Jakarta, DKI Jakarta, id 5mo Configuring WhatsApp Business API and Kata CX accounts, resolving technical issues, and maintaining system health for the company's chatbot ecosystem.
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Senior Customer Support Engineer PreludeParis, France 5mo Senior technical support lead for developer customers integrating SDKs, APIs, and webhooks, focusing on debugging, onboarding, and building the support function from scratch.
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Network Engineer AircallSydney Office 5mo Investigate and resolve complex telephony and network-related issues impacting customer call reliability and voice quality.
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Technical Support Engineer - Informatica MDM SalesforceIndia - Bangalore 6mo Provide deep technical support and root-cause analysis for Informatica MDM, MDM SaaS, and P360 products to ensure customer satisfaction and product reliability.
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?IT-Anwendungsbetreuer (m/w/d) - Schwerpunkt PHP/AWS Paderborn, NORDRHEIN_WESTFALEN 6mo 2nd-Level support engineer for a high-frequency REST-API, analyzing technical issues, debugging code, and managing incidents to ensure system stability.
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Senior Customer Success Engineer - API DuffelRemote 6mo Provide expert technical support and implementation guidance to enterprise customers integrating Duffel's travel APIs.
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Technical Support Engineer (m/f/d) – Datacenter | IaaS | LeasewebFrankfurt am Main, DE 6mo Troubleshoot and resolve infrastructure issues for cloud hosting customers, ensuring smooth operation of server environments and networking equipment.
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Tier 3 Production Support Engineer McKessonRemote $125k–$125k7mo Provide third-level technical and consulting support for Ontada's oncology technology products, resolving complex clinical application issues and ensuring system performance.
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Product Support Specialist - Australia AshbyAustralia 7mo Troubleshoot complex SaaS integrations and guide customers through detailed workflows for an enterprise hiring platform.
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Forward Deployed Engineer WeaveWeave HQ 7mo Forward deployed engineering manager responsible for post-sale customer success, technical support, and acting as the first line of defense for engineering issues.
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Forward Deployed Reliability Engineer PalantirNew York, NY 7mo Ensuring stability and reliability of mission-critical workflows built on Palantir software by resolving issues before customer impact and driving product improvements.
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Talent Acquisition Technology Support Specialist EcolabIND - Maharashtra - Pune 7mo Provide day-to-day global support for Talent Acquisition technology administration, user support, process optimization, and service delivery.
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Support Engineer I (Weekend Shift) ReplitFoster City, CA 7mo Providing technical support and debugging for developers using the Replit agentic software creation platform.
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Suporte Aplicacional InetumLisbon, Lisbon, pt 7mo Application support and engine management for external market customers.
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Product Solutions Analyst | Housing EliseAIToronto $70k–$70k7mo Serve as the first line of defensive support for clients using the EliseAI platform, troubleshooting issues, documenting bugs, and ensuring seamless client experiences in housing and healthcare sectors.
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Enterprise Support Engineer PlanetScaleRemote - APAC $120k–$120k8mo Advise enterprise customers on the PlanetScale database platform, troubleshoot high-priority issues, and identify product gaps to escalate to engineering.
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Named Technical Support Engineer RoboflowRemote $150k–$150k9mo Named Technical Support Engineer dedicated to a single strategic enterprise customer, acting as the regional technical representative and trusted advisor for their computer vision deployment.
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Customer Success Engineer - II MindticklePune, Maharashtra 9mo Troubleshoot and resolve complex technical issues across backend services, APIs, data platforms, UI interactions, and AI-powered solutions for a global enterprise SaaS platform.
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Solutions Engineer SentrySan Francisco, California $140k–$140k10mo Help largest customers embed Sentry into their applications and workflows, ensuring optimal implementation and utilization of error and performance monitoring.
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Technical Support Engineer (Tokyo Based) ZoomTokyo 23 wards 10mo Provide Tier II technical support for Zoom's cloud collaboration products (Contact Center, Phone, Events) to enterprise clients, primarily via video calls and text, with occasional onsite visits.
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Technicien Hotline Machines-Outils - Laser 2D (H/F) TrumpfParis 11mo Remote technical support and troubleshooting for 2D laser machine tools, assisting clients with diagnostics, maintenance advice, and service restoration via phone and remote diagnostics.
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?Customer Support - Troubleshooting (m/w/d) Gunzenhausen am Altmühlsee, BAYERN 1y Resolve technical issues for Hetzner's hosting and cloud products via phone, email, or ticketing systems.
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AWS MS Engineer (Typescript OR Node.js) TTEC DigitalRemote 1y AWS MS Engineer providing medium- to advanced-level troubleshooting support and building custom features for enterprise clients' AWS Serverless systems.
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Microsoft SCIM Malaysia Senior Engineer CnxMYS Kuala Lumpur Nu Tower 2 1y Senior technical support advisor handling escalated and complex customer cases for Microsoft products, providing guidance and training to less experienced support staff.
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Support Engineer (APAC) SupabaseRemote 1y Provide world-class developer support for Supabase's backend platform (Database, Auth, Storage, Edge Functions, Realtime, Vector Search) by responding to technical issues, triaging cases, and improving support tooling.
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ETIC, Azure Technical Support Engineer - Associate PwCCairo - ETIC 1y Provide technical support for Microsoft Azure services, troubleshooting cloud infrastructure, applications, and services for customers.
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Product Support Engineer SingularIndia 1y Provide technical support and troubleshooting for Singular's marketing measurement platform, including mobile SDKs, APIs, and dashboards.
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Technical Infrastructure Project Manager
AmazonMilano, Provincia di Milano
1y
Supporting the International Sales team with lead identification, retailer support, and new season preparations for a global baby and children's fashion brand.
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Application Support Analyst Air-TekToronto 1y Managing high-impact customer inquiries and providing technical troubleshooting for an airline SaaS solution that automates critical airline operations.
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Tier 2 - Support Specialist OdasevaNew York 2y Provide world-class technical support and service to enterprise customers using the Excalibur Data Platform for data management and security.
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Support Specialist, POS Restaurant365Irvine, CA, Austin, TX, San Francisco Bay Area, CA, Denver, CO 5y Provide advanced technical support for Restaurant365's cloud-based SaaS/ERP platform, troubleshooting configuration, workflow, and data-related issues for restaurant customers.
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Technical Support Engineer (SaaS) Swym • India • Bengaluru • Remote (Work from Home)Remote Front-line technical support for an AI-native SaaS platform, debugging merchant issues, building AI workflows, and translating customer requests into technical solutions.
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?Partnership Support Engineer Remote Establish processes for capturing and handling partnership integration issues, build internal tooling to empower non-engineers, and debug complex cross-system behavior to ensure API and embedded integrations are reliable.
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Production Support Engineer Azodha • Pune • Remote (Work from Home)Remote Monitoring platform health, handling incidents, and performing hotfixes for a digital healthcare platform.
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?Customer Success Support Geoscientist - Landmark Houston, US Act as the primary technical contact to help customers maximize the value of Neftex subscription products by providing onboarding, workflow guidance, training, and ongoing support for exploration and subsurface workflows.
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?Job Deliver exceptional technical support to clients using BidSwitch's products and services, acting as a bridge between clients and internal technical teams.
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Production Support Engineer
Get My ParkingRemote
$100k–$300k
Monitoring critical applications, diagnosing failures, and resolving incidents to ensure system stability for a smart parking platform.
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Technical Support Engineer (L1/Frontline Support), APAC
DatabentoRemote (
First point of contact for customer issues regarding API usage, onboarding, authentication, integration, and billing for a market data platform.
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Developer Support Engineer (Berlin)
Kombo (YC S22)Remote
$70k–$70k
Technical Support Engineer acting as a technical bridge between customers and product/engineering teams, debugging complex API integrations and shaping the support function.
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?Technical Support Engineer (m/w/d) – 1st Level (AMR/Robotics) Linz $39k–$39k Provide 1st level technical support via phone and email for international customers regarding Autonomous Mobile Robots (AMRs), including hardware, software, sensor, and network troubleshooting.
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Premier Support Engineer LogicMonitorLogicMonitor® is the AI-first hybrid observability platform powering the next ge Provide dedicated technical support and proactive health checks for up to 8 assigned LogicMonitor Premier customers via chat, ticket, and phone.
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?Forward Deployed Engineer Remote • New York Technical resource bridging Go-to-Market and Engineering to support customers with bespoke integrations, bug fixes, and custom features for a data security platform.
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?Support Engineer Remote only • Austin+7 Bridge between engineering and customers to ensure success at product, data, and engineering levels for SaaS hospitality platform.
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Technical Support Engineer (L1/Frontline Support), EU
DatabentoRemote (
First-line technical support for API usage, onboarding, authentication, integration, and billing issues for a market data platform.
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?Senior Support Engineer Remote Senior Support Engineer acting as a technical expert for post-sales, resolving setup issues, bugs, and scripting challenges for customers integrating analytics infrastructure.
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