Global Technical Support
858 open positions
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?Support Engineer – Data Fetching Engineer (Telecom) Lithuania 2mo Support Engineer providing technical guidance to major telecom customers by querying databases and analyzing network issues.
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?Support Engineer – Data Fetching Engineer (Telecom) Malta 2mo Support Engineer providing technical guidance to major telecom customers by querying databases and analyzing network issues.
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?Telecommunication Support Engineer – Data Fetching Engineer Slovenia 2mo Support Engineer providing technical guidance to major telecom customers by querying databases and analyzing network KPIs.
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?Telecommunication Support Engineer – Data Fetching Engineer Slovakia 2mo Support Engineer providing technical guidance to major telecom customers by querying databases and analyzing network KPIs.
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Technical Support Engineer (VTS) IngrammicroMexico D.F., Mexico 2mo Respond to inbound billing and technical service requests via phone and email, diagnose software defects and misconfigurations, and manage service outages for cloud solutions.
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Senior Technical Support Engineer - Spanish GomotivePakistan 2mo Bilingual technical support engineer diagnosing and resolving software issues for fleet management SaaS customers.
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Technical Support Engineer BranchmetricsRemote CA$60k–CA$90k2mo Primary technical force for customer success, managing incoming requests and providing expert assistance to developers and marketers using Branch's SDK, analytics, and attribution solutions.
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Senior Technical Support Speciallist airSlateManila 2mo Handle complex web support cases for enterprise and sales-assisted accounts, lead client calls, and troubleshoot technical issues for the SignNow platform.
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Customer Success Engineer LogicMonitorPune, India 2mo Drive product adoption, retention, and growth for enterprise customers of an AI-first hybrid observability platform by resolving technical issues, providing training, and acting as a trusted advisor.
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Customer Experience Engineer MicrosoftUnited Kingdom, London, London £58k2mo Acts as a technical bridge between engineering and customers, resolving complex escalations, analyzing telemetry to identify product defects, and driving feature improvements based on customer feedback.
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Technical Services Engineer Representative PurestorageOffice - India (Bangalore - 1 Sobha) 2mo Troubleshoot and resolve customer technical issues for enterprise storage products, performing hardware/software upgrades and RMA dispatch.
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Technical Solutions Engineer Teads1Toronto $70k2mo Second-tier technical support engineer resolving escalated platform-level issues for ad tech clients.
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Senior Support Engineer GitLabRemote 2mo Senior Support Engineer bridging Support and Engineering to troubleshoot complex GitLab issues, contribute code fixes, and improve documentation.
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Technical Support Engineer PlainIDTel Aviv-Yafo, Israel 2mo Identify, diagnose, and resolve customer issues for PlainID's Agentic Identity Platform, coordinating with internal teams to ensure system stability.
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Senior Staff Customer Sustainment Engineer (R5502) ShieldaiSan Diego, California 2mo Own Tier 1 customer support and incident coordination for Hivemind autonomy software, gathering evidence to resolve mission interruptions and translate operational context into technical problems.
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Technical Support Engineer, Malaysia CohesityMalaysia - Remote 2mo Senior technical support engineer resolving complex storage, networking, and virtualization issues for enterprise customers using AI-powered data security tools.
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TSE - SMART AllotMumbai, India 2mo Diagnose and resolve intricate application issues on Linux-based systems and Kubernetes clusters for CSP clients.
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Technical Support Engineer AvevaHouston, Texas, United States of America $57k2mo Resolve complex technical issues for industrial customers remotely and on-site while mentoring peers and leading technical escalations.
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Technical Support Engineer I - Mexico SamsaraRemote 2mo Provide Tier 2 technical support for Samsara's IoT hardware and software solutions, resolving complex customer issues and improving self-serviceability.
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Technical Support Engineer, Triage & Discovery
AlloyAlloy New York
$75k2mo
Front-line technical support engineer responsible for triaging incoming cases, leading customer discovery calls, and resolving straightforward implementation tasks for an AI-powered identity and fraud prevention platform.
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Technical Support Engineer II CoreWeaveJapan ¥6000k2mo Provide technical support for Weights & Biases' AI platform, resolving user issues via email, chat, and forums while collaborating with engineering to improve product features.
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Associate Solutions Engineer | Healthcare EliseAINew York City $100k2mo Subject matter expert solving customer issues and answering questions for EliseAI's AI agents in housing and healthcare workflows.
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Senior Software Engineer↗ Jeppesen ForeflightGothenburg, Västra Götaland County, Sweden 2mo Technical Solutions Engineer acting as a bridge between product implementation and customer support, managing configuration, resolving live issues, and designing interfaces for airline operations software.
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Founding Customer Support Engineer ComstructMunich 2mo Own end-to-end support for construction customers' integrations, debug technical issues across APIs and data flows, and act as the voice of the customer to prioritize product improvements.
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Operations Advisor - Advanced ExxonMobilPort Moresby, PG 2mo Provides specialized technical expertise to support daily operational activities and resolve complex issues for ExxonMobil's Upstream, Product Solutions, and Low Carbon Solutions businesses.
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Senior Technical Support Analyst NetradyneOffice - Bengaluru 3mo First-level technical support liaison diagnosing and resolving in-field hardware and software issues for Netradyne's connected vehicle platforms.
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Associate Support Engineer AppsFlyerBangalore 3mo End-to-end ownership of customer technical issues, escalations, and product feedback to drive product evolution.
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Product Support Engineer SingularLATAM Remote 3mo First point of contact for B2B clients and partners, handling troubleshooting, research, debugging, and issue resolution for a mobile marketing platform.
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Technical Support Engineer AxonRomania-Timisoara Office 3mo Provide Level 1 and Level 2 technical support for Dedrone by Axon Airspace Security Solutions, resolving hardware and software issues for customers and partners worldwide.
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Team Lead - Global Technical Support Delivery-HeroKuala Lumpur, my 3mo Lead and manage technical support operations for clients in SEA and ANZ markets, ensuring service delivery and client satisfaction for a SaaS platform.
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Technical Support Specialist WaystarLouisville, KY, US 3mo Investigate, diagnose, and resolve highly complex technical issues for Waystar's SaaS product suite, acting as a subject matter expert for the S4 product.
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Technical Support Engineer AristocratAustin, TX, US $62k3mo Manage and resolve complex technical issues for casino operators and gaming systems, ensuring flawless performance and reliability.
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Customer Support Engineer - French SalsifyRemote €29k3mo First-line technical support for Salsify's SupplierXM platform, serving retailers, distributors, and suppliers globally.
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Technical Support Specialist, Client Success MerchantSpringRemote 3mo Bridge between Client Success and Engineering to investigate complex technical issues, data discrepancies, and integrations for SaaS clients.
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Customer Solutions Specialist (Technical Support) ImpactRemote (Malaysia) 3mo Provide enterprise-level product support via chat, ticketing, and Zoom calls to help clients troubleshoot contracting logic, web tracking, user journeys, data analysis, and integrations.
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Services Engineer FormlabsBudapest, Hungary 3mo Act as the technical escalation point for customer issues arising from Formlabs' SLA/SLS 3D printing platform and develop troubleshooting steps for services agents.
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Systems Product Engineer CadenceSHANGHAI 07 3mo Provide first-line and remote support for field service engineers, analyze system logs to troubleshoot customer issues, and bridge gaps between field problems and R&D engineering solutions.
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Senior Technical Support Specialist
BrazeTokyo
3mo
Own, prioritize, and troubleshoot complex inbound customer support issues for a global SaaS platform, acting as an internal escalation point and Subject Matter Expert.
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Technical Consultant – Integrated Support EsriRedlands, CA $84k3mo Provide technical support, system administration, and implementation guidance for ArcGIS Enterprise systems to enterprise customers.
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Sustaining Engineer OpswatHungary 3mo Mid-level Sustaining Engineer acting as a technical bridge between customers and developers for MetaDefender Managed File Transfer (MFT), diagnosing issues, implementing fixes, and routing enhancements.
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Technical Operation Engineer AppleShanghai, China 3mo Operate and improve global, business-critical customer-support applications and platforms, ensuring service health and reliability.
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Manager, Technical Support SkydioUS Remote $100k3mo Lead a B2B customer support team resolving complex operational and product usage issues for autonomous drone systems.
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Support Engineer AlliumRemote 3mo Provide technical support for institutional customers using Allium's canonical data layer for onchain finance, resolving issues related to SQL queries, data pipelines, and API integrations across 140+ blockchains.
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