Senior Technical Support Engineer
Core
Investigate and resolve complex customer technical issues while acting as an advisor and leading readiness programs.
Role type
Senior Technical Support Engineer
Builds
Extended hour services and customer support solutions
Domain
Cloud AI and Machine Learning
Deliverable
client delivery
Required skills
Thorough troubleshooting and debugging, Problem-solving, Azure Machine Learning, Azure Open AI, Azure AI Services, Python, C++, Java, Networking, Fluent Mandarin, Confident English
Preferred skills
Azure Cloud experience
Responsibilities
Own and solve complex customer technical issues, Lead readiness programs and technical coaching, Collaborate across teams to resolve issues
Seniority
Senior, hands-on IC
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