Solutions Support Engineer, Weekend 2nd shift, US-APAC
Core
Provide technical support for Wiz's cloud security platform, troubleshooting customer issues and implementing automated solutions.
Role type
Solutions Support Engineer
Builds
Support automation and incident management workflows for cloud security customers
Domain
Cybersecurity / Cloud Infrastructure
Deliverable
client delivery
Required skills
Cloud technologies (AWS, Azure, GCP), Linux command-line, scripting (Python, Shell, Java, JavaScript), Kubernetes, networking fundamentals, security frameworks
Preferred skills
DevOps technologies, REST APIs/GraphQL, relational databases
Responsibilities
Troubleshoot and resolve customer technical issues, manage incident escalation, design and implement support automation, participate in on-call rotation
Seniority
Mid-level, hands-on IC
Sourced via greenhouse · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
