Application Support Analyst
Core
Deliver exceptional application support and continuous improvement for third-party and internally developed applications across Cloud and On-Premises environments.
Role type
Application Support Analyst (IC)
Builds
Support for global employee operations via third-party and internal apps
Domain
Energy & Chemicals / IT Operations
Deliverable
client delivery
Required skills
SQL (Procedures, Views, Functions), troubleshooting, root cause analysis, automation, Windows Server, Azure/AWS, Agile/Scrum, documentation
Preferred skills
PowerShell, GitHub Actions, C#, .NET, Visual Basic, React, Python, DataDog, Splunk, Tableau, CI/CD pipelines
Technologies
Azure, AWS, Windows Server, SQL, PowerShell, GitHub, C#, .NET, React, Python, DataDog, Splunk, Tableau
Responsibilities
Troubleshoot issues and perform root cause analysis; Gather requirements and implement configuration changes; Maintain documentation and knowledge base; Collaborate with vendors; Manage user request prioritized backlog; Support API Server deployment, testing, and CI/CD pipelines
Seniority
Individual Contributor