Enterprise Customer Success
2,660 open positions
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Service Delivery Manager- Digital Workplace Solutions↗ LenovoMorrisville, NC, US 18d Customer-facing role responsible for the successful delivery, governance, and operational management of strategic customer accounts within the Digital Workplace Solutions portfolio.
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Renewals Manager CiscoMinato, Japan 18d Leads end-to-end renewal processes for mid-size to large accounts, managing commercial positioning, negotiation, and risk mitigation to ensure revenue retention and growth.
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Renewal Account Manager KongSingapore 18d Own and manage the renewal process for an assigned portfolio of customers, ensuring contract terms, value realization, and future needs are addressed.
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Senior Customer Success Manager SprinklrSpain - Madrid 18d Trusted advisor driving adoption, value realization, and long-term success for Sprinklr's strategic customers across Marketing, Social, and Advertising product suites.
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Customer Success & Solutions Consultant↗ Meisterplan USA Inc.Remote $95k–$95k18d Guide customers through onboarding, configure Meisterplan to support their processes, and drive long-term value creation.
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Customer Success Manager IntegraladsUS - New York, NY $69k–$69k18d Support enterprise clients in the advertising industry to drive adoption of IAS technology, ensure campaign goals are met, and maximize ROI on digital media spending.
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Gerente de Gestão do Cliente ExperianSão Paulo, br 18d Define and execute the multi-year strategy for the Prime segment (40% of SME portfolio), driving growth through customer acquisition, portfolio optimization, digital engagement via CDP/AI, and churn reduction.
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Customer Success Manager AfterShipRemote $95k–$95k18d Manage a strategic portfolio of 100+ eCommerce merchant accounts, driving Net Dollar Retention (NDR) through a hybrid approach of automated scaling and high-touch executive engagement.
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Senior Customer Success Manager CasewareRemote 18d Senior Customer Success Manager driving product adoption, usage, and value for strategic audit and accounting firm customers.
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Principal Engagement Manager MendixUnited States $147k–$293k18d Shape, qualify, and govern customer engagements for Siemens Professional Services to deliver measurable business outcomes using enterprise AI, knowledge graphs, and agentic applications.
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Technical Success Manager iCIMSHolmdel, New Jersey $73k–$73k18d Ensure customers achieve measurable success with the iCIMS Talent Cloud and related integrations by driving platform adoption, optimizing configuration, and enabling ongoing success through proactive engagement and education.
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Customer Success Account Manager (CSAM) MicrosoftUnited States, Multiple Locations, Multiple Locations $106k–$106k18d Drive ECIF Yield performance and support program planning, customer reviews, and stakeholder orchestration to address account priorities and outcomes.
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Customer Success Manager H/F Vusiongroup-SaNanterre, IDF, fr 18d Partner with strategic retail clients to ensure adoption of IoT & SaaS solutions, drive operational performance, and demonstrate measurable business value.
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Customer Success Analyst TrgscreenBelfast 18d Partner with enterprise financial and legal clients to ensure maximum platform value, drive retention, and achieve business outcomes through operational efficiency and compliance.
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Strategic Customer Success Manager - MarTech / AdTech, US BranchmetricsRemote $144k–$144k19d Act as a trusted advisor and connective tissue for global, strategic enterprise accounts in the MarTech/AdTech space, driving adoption, retention, and expansion through complex, multi-threaded relationships.
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Implementation Consultant ServiceTitanUS Remote $0k–$0k19d Serve as a process and workflow-focused point of contact for customers during a 5-week implementation program to ensure successful go-live.
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Customer Success Manager - German Market (Berlin) LexroomBerlin $65k–$65k19d Build Lexroom's German customer base from the ground up, owning the full portfolio end-to-end with a focus on retention and proactive commercial growth.
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Technical Account Manager RelxShanghai 19d Serve as a trusted advisor and technical point of contact for clients, managing escalations, optimizing software processes, and ensuring high customer satisfaction for identity verification and compliance solutions.
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Customer Experience Manager FordDetroit, MI, United States 19d Redesigning end-to-end customer experiences for fleet customers across shopping, purchasing, onboarding, ownership, and renewals to transform Ford's commercial relationships.
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Manager, Customer Success WpengineWFH - Texas, US 19d Lead, coach, and develop a team of Customer Success Managers (CSMs) to achieve high customer retention and superior net revenue retention (NRR) through operational excellence and process adherence.
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Principal Marketing Specialist, CXC Briefing Advisor NttlimitedLondon, United Kingdom 19d Lead the strategy, operations, and end-to-end execution of executive customer engagements and the London Client Experience Centre (CXC) programme to strengthen C-suite relationships and accelerate business outcomes.
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Client Success Manager↗ The Business GrowersRemote $55k–$55k19d Retain clients by serving as a trusted advisor and primary point of contact, ensuring client confidence and managing expectations throughout the engagement.
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Director of Customer Success, APAC UpGuardRemote 19d Lead the APAC Customer Success team to drive adoption, retention, and expansion for the Cyber Risk Posture Management (CRPM) platform serving security teams globally.
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Partner Operations, MSSP Horizon3aiRemote 19d Build and manage operational foundations for MSSP, MSP, and Telco partners, focusing on onboarding, activation, consumption visibility, renewals, and recurring revenue workflows.
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Customer Growth Associate InfobipRemote 19d Drive client satisfaction, retention, and growth for mid-market clients by managing relationships, ensuring account setup, and analyzing data to maximize revenue.
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Platform & Sustainability Expert SweepLondon, GB 19d Lead customer onboarding and implementation projects for a sustainability platform, translating requirements into configurations and workflows while acting as a trusted delivery partner.
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Werkstudent Kundenentwicklung & Digitale Transformation Köln (m/w/d) DatevRemote 19d Support the sales team with strategic customer initiatives, transformation projects, and process development for DATEV's members and customers.
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Key Account Customer Success Associate_Chineses Vertical
ChowbusChicago
$60k–$60k19d
Build and maintain long-term relationships with key enterprise restaurant clients to ensure they leverage POS solutions for maximum business value.
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Managing Quantity Surveyor (Construction) – 4 Day Work Week Laminar ProjectsUK 19d Partner with construction customers' commercial teams to help them control change, disputes, and claims using the Shape SaaS platform, protecting project margins and preventing profit loss.
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Merchant Experience Partner DoorDashMelbourne, Victoria 20d Partner with high-value merchants to resolve support issues, drive retention, and ensure success on the DoorDash last-mile logistics platform.
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Senior Customer Success Manager | Corporate ANZ HubSpotRemote 20d Strategic advisor driving retention and expansion for a portfolio of 140+ Mid-Market and Corporate SaaS accounts.
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Sr. Engagement Manager
DatabricksSydney, New South Wales
20d
Strategic role ensuring customers maximize value from Databricks platform through professional services and training engagements.
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Delivery Lead/ SDM Pyramid Global TechnologiesNew South Wales 20d Lead delivery and management of Oracle ecosystems (Applications, Cloud HCM, CRM, SCM, Analytics) and related business transformations for clients.
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Customer Success & Service Manager TesPerth, Western Australia 20d Lead and develop a high-performing customer-facing team to drive customer satisfaction, retention, and growth for schools and educators in Australia.
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Professional Services Delivery Manager - SaaS White BaySydney, New South Wales 20d Lead and mature a team of ~15 consultants in a customer-facing software implementation and professional services function, focusing on operational performance, governance, and commercial delivery.
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Customer Success Manager AvePointSydney, New South Wales 20d Generate repeatable technology adoption strategies for AvePoint customers to drive retention and satisfaction.
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Customer Success Operations Manager VaronisSydney, New South Wales 20d Orchestrate the customer journey, identify customer needs, and drive value realization through data-driven strategies.
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Transformation Lead – Customer/Member Experience & Growth College of SurgeonsAdelaide, South Australia 20d Build and deliver a better member experience and growth model for RACS, owning the end-to-end member journey from onboarding to retention.
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Customer Success - Australia Clients SleekRemote 20d Achieve Australian revenue targets by renewing services for existing clients, driving cash collection through upsells, and delivering a high-satisfaction customer experience for micro SMEs.
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Customer Success Manager DataGrailRemote $120k–$120k20d Partner with customers to help them operationalize and scale privacy programs using an agentic privacy platform, acting as a trusted advisor to drive onboarding, adoption, and long-term success.
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Customer Onboarding Specialist Rapid Data ABRemote 20d Own the full customer onboarding journey from kickoff to go-live and follow-up, ensuring technical setup and actual product adoption.
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Senior Manager, Customer Success ServiceNowTokyo, jp 20d Lead a team of Customer Success Consultants to drive adoption and value realization for ServiceNow customers through prescriptive guidance, portfolio management, and best practice development.
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Senior Manager, Professional Services (EPM/Enterprise Planning SaaS) AnaplanSydney - Office 20d Lead and scale a diverse team of Enterprise Performance Management (EPM) Solution Architects to deliver AI-infused scenario planning and analysis solutions for Fortune 500 customers.
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Senior Lead Customer Success Manager IfsTokyo, Tokyo, jp 20d Lead a large virtual team to drive customer adoption, value realization, and long-term loyalty for IFS enterprise software solutions.
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