Associate Customer Success Manager - Denver
Core
Drive new product attachment and growth opportunities for existing customers through on-boarding, up-selling, and cross-selling while advocating for the customer internally.
Role type
Associate Customer Success Manager
Builds
Customer relationships and growth opportunities within the Datadog platform
Domain
SaaS / Observability and Security
Required skills
Relationship management, Negotiation, Contract terms negotiation, Pricing objection handling, Cross-functional collaboration, Sales cycle execution
Preferred skills
None stated
Technologies
Datadog platform, MEDDIC, Command of the Message
Responsibilities
Partner with sales for smooth onboarding, Build trust with customers, Execute full sales cycle for growth, Advise customers on solution usage, Monitor usage trends for renewal risks, Collaborate with Support/Product/Finance/Legal
Seniority
Associate, entry-level IC