Customer Value Architect
Core
Drive adoption, value definition, and validation of the Neara digital twin platform for utility customers by translating technical solutions into quantifiable ROI.
Role type
Senior Customer Value Architect (Consulting)
Builds
Customer adoption frameworks, business cases, and ROI metrics for the Neara platform
Domain
Energy sector / Digital Twins / Utilities
Deliverable
client delivery
Required skills
Enterprise software consulting, data integration, programming, change management, stakeholder engagement, business case development, ROI framework design
Preferred skills
Utilities industry experience, digital twin software knowledge, grid modernization initiatives
Technologies
Macros, software languages, enterprise software platforms
Responsibilities
Develop proficiency with the Neara platform to translate functionality to customers; Drive platform adoption and ensure contractual delivery of business outcomes; Collaborate with customers to define and deliver business cases and ROI metrics; Identify opportunities for platform expansion based on additional business drivers; Engage broad stakeholder audiences to build trusted relationships; Collaborate with Sales and Deployment teams to drive growth and adoption frameworks; Design and deliver training sessions and workshops aligned with customer goals.
Seniority
Senior, hands-on IC