Senior Customer Success Manager, UK

Full-time2026-10-23 → 2026-11-10

Core

Help senior leaders at large companies solve pressing digital problems by building, maintaining, and growing relationships with strategic customers through a consultative approach to the customer lifecycle.

Role type

Senior Customer Success Manager (Strategic Accounts)

Builds

Comprehensive marketing strategies, campaign execution, and optimization for top-tier brands

Domain

Digital Marketing Technology / Performance Marketing

Deliverable

client delivery

Required skills

Client relationship management, strategy development, campaign execution, project management, cross-functional collaboration, technical learning agility, mentoring

Preferred skills

Experience with Fortune 500 companies, fast-paced startup environment, entrepreneurial spirit, humility

Technologies

Marketing technology platforms, email/SMS/ads channels

Responsibilities

Own the relationship and success of strategic customers (onboarding, strategy, execution, retention); Develop trusted advisor relationships with key stakeholders; Generate new campaign ideas tailored to client needs; Serve as customer advocate internally; Ensure customers derive maximum value; Mentor a client strategist

About Wunderkind

Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Founded in 2010, Our goal is to scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads. We believe individuals should have the freedom to choose the kind of internet they want. An internet that fosters genuine relationships with brands. An internet that treats humans like real people instead of “web traffic.” We also belie