CareerPlan

Senior Customer Success Project & Enablement Manager (all genders)

SpainFull-time2026-10-23 → 2026-11-10

Core

Drive project coordination across Customer Success and enable CSMs to work effectively through tools, workflows, and processes.

Role type

Senior Customer Success Project & Enablement Manager

Builds

Customer Success operational efficiency, AI-powered solution adoption, and team enablement

Domain

B2B SaaS / Customer Success / Finance & Tax

Required skills

Project coordination, Cross-functional project leadership, KPI reporting, Process improvement, AI tools & automation, Customer Success platforms

Preferred skills

Planhat, Salesforce, Lightdash, Gong, German language

Technologies

Planhat, Salesforce, Lightdash, Gong

Responsibilities

Coordinate and supervise projects across Customer Success, Track project deadlines and deliverables, Prepare and distribute departmental KPI reports, Identify and implement process improvements, Drive adoption of AI-powered solutions, Promote knowledge sharing and enablement activities

Seniority

Senior, hands-on IC