Customer Value Architect - Dallas
Core
Drive adoption, value definition, and validation of the Neara digital twin platform for critical infrastructure clients, translating technical capabilities into quantifiable ROI.
Role type
Senior Customer Value Architect (Enterprise Software)
Builds
Customer adoption frameworks, business cases, and ROI metrics for digital twin solutions
Domain
Energy infrastructure / Critical infrastructure digital twins
Deliverable
client delivery
Required skills
Enterprise account management, strategic client engagement, ROI framework development, complex technical translation, stakeholder management, change management, training delivery, business case development
Preferred skills
Energy sector experience, engineering degree
Technologies
Neara software platform, digital twin technology
Responsibilities
Drive platform adoption and embed usage within customer organizations, serve as trusted commercial and technical advisor, collaborate on business cases and ROI metrics, identify expansion opportunities, design training sessions, and inform account strategies.
Seniority
Senior, hands-on IC
