Senior Manager, Subscription Account Management
Core
Lead and coach a regional Subscription Account Management team to drive customer renewals, retention, and revenue growth in the APAC region.
Role type
Senior Manager, Subscription Account Management
Builds
Customer retention, renewal bookings, and regional revenue growth
Domain
Enterprise Software / Cloud Infrastructure
Required skills
Team leadership and coaching, Forecasting accuracy, Quota management, Cross-functional partnership, Metrics-driven operations, Strategic segmentation
Preferred skills
Mandarin or Korean fluency, Experience in Australia and Asia markets
Responsibilities
Lead and coach the regional team to exceed KPIs, Attract and recruit high-performing team members, Own forecasting cadence and manage escalations, Partner with Sales to refine segmentation and expansion strategies, Manage time to meet internal commitments and customer expectations
Seniority
Senior, hands-on IC
