Blackbaud Advisory+ Consultant - Raiser's Edge NXT
Core
Provide proactive best practices optimization consulting to customers using Raiser's Edge NXT to ensure product adoption and maximize software subscription value.
Role type
Senior IC advisory consultant (CRM implementation & optimization)
Builds
Customer success outcomes and optimized fundraising workflows for Raiser's Edge NXT users
Domain
Non-profit technology / Fundraising software
Required skills
Raiser's Edge NXT (RENXT) expertise, Raiser's Edge 7 (RE7) experience, fundraising domain knowledge, stakeholder engagement, portfolio management, organizational change management
Preferred skills
Experience in annual or major giving, subject matter expertise in sales calls
Technologies
Raiser's Edge NXT, Raiser's Edge 7
Responsibilities
Craft roadmaps for customer functionality adoption, support customers through new releases and business process adjustments, partner with internal sales and CSM teams, shape the Advisory+ offering with insights, serve as SME on sales calls
Seniority
Mid-Senior, hands-on IC