CS - Infrastructure, Architecture & Security (IAS) Application Specialist - Hsinchu
Core
3rd line support expert for off-system applications (Infrastructure, Machine Data, Diagnostics) serving the global Customer Support workforce at ASML.
Role type
Senior IC Application Specialist (Infrastructure & Security)
Builds
Off-system applications including Machine Data, Diagnostics, and Field Operation tools
Domain
Semiconductor equipment manufacturing support
Deliverable
client delivery
Required skills
Machine data authorization administration, troubleshooting, SLA management, user acceptance testing, project coordination, documentation, training
Preferred skills
Application design input, deployment support, stakeholder relationship building
Technologies
Machine Data, Diagnostics, Field Operation applications
Responsibilities
Act as single point of contact for escalations, troubleshoot machine data issues, maintain communication with local sites, participate in user acceptance tests and deployments, maintain documentation and train key users, drive progress on non-PGP projects
Seniority
Senior, hands-on IC