Business Systems Analyst
Core
Support Billing Systems and Order-to-Cash (O2C) operations, managing Contracts, Orders, Billing, and Invoicing across subscription and usage-based revenue models.
Role type
Business Systems Analyst (Finance/Billing)
Builds
Billing and invoicing systems for subscription and usage-based revenue models
Domain
SaaS / Cloud Infrastructure / Finance Operations
Deliverable
dashboards & analysis
Required skills
Lead-to-Cash processes, data querying (BigQuery/SQL), analytical problem-solving, Google Workspace
Preferred skills
NetSuite ERP, usage-based billing platforms (LogiSense/Zuora), Salesforce/CRM, BI/analytics platforms (Looker), system integrations, AI automation
Technologies
BigQuery, SQL, Google Workspace, NetSuite, LogiSense, Zuora, Aria, Salesforce, Looker, Workato
Responsibilities
Provide day-to-day support for billing and invoicing systems, troubleshoot billing issues, resolve discrepancies in contracts/pricing/usage, investigate data issues impacting billing accuracy, analyze system workflows to improve efficiency, perform root cause analysis on billing discrepancies
Seniority
Mid-Senior (5-7 years experience)
