Technical Support Engineering - Azure AI - Korean Speaker
Core
Providing high-quality technical support and troubleshooting for Azure AI customers using advanced AI technologies like data analysis, machine learning, NLP, and computer vision.
Role type
Senior Technical Support Engineer (Azure AI)
Builds
Support solutions and troubleshooting for enterprise customers using Microsoft Azure AI services
Domain
Cloud Computing / Artificial Intelligence
Deliverable
client delivery
Required skills
3+ years in technical support, technical consulting, or system development/operations; troubleshooting; research; collaboration; log analysis; debugging; sample code creation; product feedback
Preferred skills
mentoring; training development; public speaking
Technologies
Azure AI, data analysis, machine learning, natural language processing, computer vision
Responsibilities
Troubleshoot and resolve complex technical issues for customers; analyze logs and debug using proprietary tools; create sample code to meet customer needs; provide feedback to product development teams on customer needs and bugs; mentor new engineers; deliver training sessions and conduct QA for customer seminars
Seniority
Senior, hands-on IC with mentorship responsibilities