Cache Support Professional (m/w/d)
Core
Central point of contact for partners and internal departments, optimizing systems and processes for airline pricing and ticketing.
Role type
Senior Support Engineer (Airline Pricing & Ticketing)
Builds
Cache systems, data flows, and API integrations for airline partners.
Domain
Travel & Tourism / Airline Pricing
Required skills
Ticketing systems, Airline pricing, API integration, Data quality management, System optimization, Customer support, Process improvement, Project coordination, Technical analysis
Preferred skills
Tourism education, Quality assurance, Product management
Technologies
API, Cache systems
Responsibilities
Advise customers and partners on technical and functional questions, Analyze and prioritize errors to improve system quality, Monitor and develop data quality and data flows, Coordinate changes and optimizations in the cache environment, Support new customers until successful go-live, Identify and implement optimization potential in systems and workflows, Participate in cross-functional projects and new data source integrations
