Technical Support Engineer
Core
Lead advanced technical troubleshooting, commissioning, and service for marine heat products, including boilers and EGC/IGS systems.
Role type
Senior Technical Support Engineer (Marine Heat Products)
Builds
Field support and repair methods for marine energy and shipping solutions
Domain
Marine engineering / Energy / Shipping
Deliverable
client delivery
Required skills
Marine engineering background, Heat product expertise (boilers, EGC/IGS), advanced troubleshooting, failure investigation, technical training, presentation skills
Preferred skills
Experience handling customer claims, communication with sales departments
Technologies
Marine heat systems, boilers, EGC/IGS
Responsibilities
Lead and execute advanced technical and application service, advanced troubleshooting, and commissioning; Provide expertise and coaching in product technology; Train Graduated and Senior Service Engineers; Provide field input to product and services development; Participate in development of repair methods and technical instructions
Seniority
Mid-Senior, hands-on IC