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Associate Solutions Engineer | Healthcare

New York City💼 Full-time💰 $100,000–$100,000🗓 2026-08-13 → 2026-09-25

Core

Subject matter expert solving customer issues and answering questions for EliseAI's AI agents in housing and healthcare workflows.

Role type

Associate Solutions Engineer (Technical Support)

Builds

AI agents for scheduling, intake, and patient/provider communication

Domain

Healthcare + Housing + AI

Deliverable

client delivery

Required skills

SQL, system configuration, root cause analysis, technical communication, problem-solving

Preferred skills

low-code/no-code tools, Google Sheets/Excel, event-logging software, reporting tools

Technologies

SQL, DataDog, Tableau, Retool

Responsibilities

Investigate issues using SQL queries and logs; document root cause and business impact; communicate bug fixes to clients; advise on AI Assistant configuration; prioritize issues based on client business impact.

Seniority

Junior, hands-on IC

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