Global Technical Support
682 open positions
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Strategic Technical Account Manager↗ AvalaraRemote, US 1mo Serve as the primary technical support resource and trusted advisor for Avalara's highest-ARR enterprise customers, ensuring product stability and long-term success through expert troubleshooting and proactive guidance.
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Technical Support Specialist (m/f/d) UsercentricsBuenos Aires, Buenos Aires, Argentina 1mo Provide B2B technical support to customers ranging from independent site owners to large enterprises, helping them resolve technical challenges and maximize product usage.
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Senior Manager, Technical Support Engineering GomotivePakistan 2mo Lead Tier 2/Tier 3 Technical Support Engineering and Technical Account Management teams to drive organizational outcomes, operational health, and customer satisfaction across multiple business segments.
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Senior Technical Support Engineer NixRemote 2mo Deliver world-class technical support for N-iX's Business Hub and Analytics Platform products, resolving application, system, and integration issues for customers.
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Cloud Technical Solutions Developer, Storage and Databases↗
GoogleWaterloo, ON, CA
$150k–$150k2mo
Troubleshoot technical problems for customers on Google Cloud Platform, acting as a consultant and subject matter expert to resolve deployment obstacles and improve product supportability.
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Technical Support Engineer↗ BrinqaRemote, US 2mo Investigate and resolve complex technical issues for enterprise customers using a unified cyber risk management and security analytics platform.
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Technical Support Specialist↗ PayJoyCiudad de México, DIF, MX 2mo Highest point of technical escalation and strategic bridge between Technical Support and Engineering, resolving complex issues and driving product improvements.
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Technical Support Engineer - West Coast FireblocksNew York $96k–$96k2mo First-line technical support engineer for Fireblocks' SaaS platform, resolving complex customer issues in the digital asset and blockchain space.
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Technical Support Engineering Manager MicrosoftMexico City, México 2mo Lead a team of product experts to solve complex customer technical issues and act as an escalation point for Support Engineers.
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NICE CXOne Support Engineer MiratechRemote 2mo Provide Level 3 production support for NICE CXone contact center environments, ensuring platform stability and high performance for healthcare clients.
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Support Engineer ThetradedeskIrvine 2mo Support Engineer for Technical Account Management team ensuring top-notch API + Technical Support for enterprise clients and third-party partners.
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Technical Support Engineer, Sec-AI, Portuguese Speaking VeeamsoftwareCosta Rica 2mo Leads end-to-end post-sales technical support for complex, multi-stakeholder customer environments in Data Privacy, Security, and Cloud, independently diagnosing and resolving intricate issues while driving operational excellence and knowledge management.
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Client Engineer Intern, Mexico City GliaMexico 2mo Support customers and partners in resolving technical challenges and provide proactive guidance on Glia's Banking AI platform.
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Application Support Analyst JllRemote 2mo Provides deep technical support for LaSalle's custom-built applications and data platforms, acting as the escalation point for complex incidents.
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Print Service Desk Technical Customer Support Engineer - Level 4 HpDalian, Liaoning, China 2mo Resolves simple to moderate technical problems involving hardware and software for internal and external businesses, guiding customers proactively to prevent issues.
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Support Engineer AttentiveUnited States $70k–$70k2mo Technical support engineer bridging Customer Success and Engineering to resolve customer technical issues and translate feedback into engineering actions.
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Customer Support Technician Vusiongroup-SaCiudad de México, CDMX, mx 2mo Remotely connect with customers to diagnose and resolve software, hardware, and infrastructure issues for retail IoT platforms.
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Senior Cloud Support Engineer SnowflakeJP-Japan-Remote 2mo Senior Cloud Support Engineer managing customer issues, accelerating time-to-resolution, and ensuring platform stability using AI tools.
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Technical Support Engineer AxoniusRemote 2mo Primary point of contact and escalation lead for complex product challenges, ensuring high-quality incident resolution and process improvement.
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Associate Level 3 Support Analyst AnaplanSydney - Office 2mo Resolve complex technical issues for enterprise customers using deep product knowledge of Anaplan's AI-infused scenario planning platform.
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Designated Support Engineer - RHEL RedhatTokyo 2mo Provide high-level technical support and troubleshooting for Red Hat customers via web and phone, aligning support priorities with customer needs.
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Manager, Technical Support & Operations IngrammicroTaguig City, Philippines 2mo Manage and improve platform support operations for a region, domain, or platform portfolio, ensuring reliable and efficient service delivery.
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Support Engineer AppsFlyerSan Francisco $110k–$120k2mo End-to-end ownership of customer technical issues, including troubleshooting, root cause identification, resolution, and communication for a data analytics and measurement platform.
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Expert Support Technique H/F PennylaneRemote 2mo Technical and functional support expert for Pennylane's accounting and financial management SaaS platform, ensuring reliability and resolving complex user issues for accountants and business owners.
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Technical Operations Support Analyst SonyinteractiveentertainmentglobalUSA-CA-Aliso Viejo 2mo Frontline operational support for infrastructure, services, and internal processes enabling a global cloud gaming platform at scale.
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Product Operations Specialist PigmentToronto 2mo Execute high-volume technical operations tickets and workflows for Pigment's AI business planning platform, ensuring accurate and efficient service delivery.
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Solutions Support Engineer, Weekend 2nd shift, US-APAC WizincUSA - Remote $108k–$108k2mo Provide technical support for Wiz's cloud security platform, troubleshooting customer issues and implementing automated solutions.
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Technical Support Engineer - AMER BitGoIndia 2mo Provide first-line technical support and troubleshooting for digital asset custody and trading clients via phone, email, and chat.
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Support Delivery Lead, Government OpenAIWashington, DC 2mo Lead technical support for U.S. Government agencies and public-sector customers, ensuring reliable deployment of OpenAI products while navigating complex security and compliance needs.
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L2 Support Engineer A1groupRemote 2mo Resolve escalated support tickets, investigate technical problems, and implement solutions to prevent recurrence for corporate, public, and private customers.
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Technical Helpdesk Agent Level 1 ( m/w/d) Msx-InternationalRemote 2mo Provides first-line remote technical support for automotive repair shops, acting as the primary contact for repair-related inquiries across assigned markets.
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Technical Support Engineer ClipboardRemote 2mo Primary escalation layer for technical issues across the platform, owning investigation, reproduction, and agent-assisted fix implementation to protect platform reliability for healthcare workers.
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Technical Support Engineer StripeIreland Locations 2mo Provide technical guidance and troubleshooting for developers integrating with the Metronome usage-based billing platform APIs.
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Senior Technical Support Engineer CriblRemote $90k–$90k2mo Provide enterprise-level technical support for Cribl Stream and observability products to Fortune 100 customers, diagnosing issues and ensuring data flow reliability.
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Senior Customer Support Engineer (Tier 3), Customer Escalations TailscaleRemote $154k–$154k2mo Solving complex, ambiguous technical escalations for enterprise customers by investigating root causes, reproducing bugs, and building detailed handoff packages for engineering teams.
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Technical Support Engineer BoomilpIsrael 2mo Provide technical assistance and troubleshooting for Boomi's data integration platform to ensure seamless client experiences.
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Technical Support Specialist Wholesale-Payments-IncUSA $33k–$33k2mo Provide timely and precise responses to customer inquiries via phone and email, delivering expert technical support for stand-alone and virtual terminals.
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SME, Support Systems Specialist ScaleaiIndia 2mo Own and optimize the core infrastructure powering contributor support operations, including configuring support systems and designing routing logic.
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Technical Support Engineer, Axon 911 AxonNew York-Office $79k–$79k2mo Support customers and internal teams using the Axon 911 platform, ensuring reliability, performance, and operational excellence for public safety agencies.
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Application - Support & Development Engineer (L2) VeepeeBarcelona 2mo L2 Support & Development Engineer bridging support agents and L3 teams, resolving advanced incidents and building internal tools/automations.
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Senior Technical Support Representative AirlockdigitalRemote 2mo Provide advanced technical support and resolve complex escalated issues for Airlock Digital's application control and allowlisting platform.
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Technical Support Engineer PlaidNew York City Office 2mo Investigate root causes of integration issues for financial data APIs, quantify impact, and collaborate with engineering to resolve customer-facing technical problems.
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