Support Engineer – Data Fetching Engineer (Telecom)
Core
Support Engineer providing technical guidance to major telecom customers by querying databases and analyzing network issues.
Role type
Support Engineer (Telecom)
Builds
Technical guidance and issue resolution for telecom partner products
Domain
Telecom
Deliverable
client delivery
Required skills
SQL, cellular protocols, Linux, cloud infrastructure, troubleshooting, root cause analysis
Preferred skills
Wireshark
Responsibilities
Query databases to fetch customer data, analyze telecom network KPIs, diagnose network and traffic integration issues, perform daily operations and maintenance, resolve system-related issues
Seniority
Mid-level, hands-on IC