Support Engineer – Data Fetching Engineer (Telecom)
Core
Support Engineer providing technical guidance to major telecom customers by querying databases and analyzing network issues.
Role type
Support Engineer (Telecom)
Builds
Technical guidance and issue resolution for telecom partner products
Domain
Telecom / Network Operations (via careerplan.io/jobs/76-008-BD-071-1E-60F-support-engineer-data-fetching-engineer-telecom)
Deliverable
client delivery
Required skills
SQL, Cellular protocols, Linux, Cloud native, Troubleshooting, Root cause analysis
Preferred skills
Wireshark
Responsibilities
Query databases to fetch customer data, Analyze Telecom network KPIs, Resolve system-related issues, Perform daily operations & maintenance, Provide technical guidance to customers
