Technical Consultant – Integrated Support
Core
Provide technical support, system administration, and implementation guidance for ArcGIS Enterprise systems to enterprise customers.
Role type
Senior Technical Consultant (GIS Enterprise Support)
Builds
ArcGIS Enterprise implementations and optimized geodatabase solutions for strategic customers
Domain
GIS / Enterprise Software / Geospatial Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ArcGIS Enterprise architecture, enterprise geodatabase administration, Linux system administration, complex technical troubleshooting, customer-facing consultation, system configuration, implementation best practices
Preferred skills
Python scripting, cloud-based enterprise systems, hybrid deployments, government customer support, system performance optimization
Technologies
ArcGIS Enterprise, Linux, Python, enterprise geodatabases
Responsibilities
Troubleshoot complex technical issues for ArcGIS Enterprise implementations, configure and optimize enterprise geodatabases, assist with system requirements and design recommendations, de-escalate technical support situations, collaborate with internal teams to resolve issues, document technical solutions and mentor colleagues
Seniority
Senior, hands-on IC