IT Service Management
1,581 open positions
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Vendor Operations Manager NSW Department of Communities and JusticeParramatta, New South Wales $133k1mo Manage operational service compliance and performance for vendor-sourced IT services within the Department of Communities and Justice.
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Consultant pilotage et processus IT F/H EverienceCourbevoie, Île-de-France, fr 1mo Audit IT processes, drive improvement trajectories, and manage client relationships and contract performance.
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Business Simplification & IT partner (French Speaker)↗ AirbusLisbon, Lisbon, Portugal 1mo Business Simplification & IT partner responsible for reducing Total Cost of Ownership (TCO) by analyzing and retiring legacy applications, governing IT-in-Business workflows, and managing change management for operations.
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MIM, Problem, Change Management Advisor - Associate Principal Service Management UnisysBangalore, KA, India 1mo Oversees and facilitates ITIL-based service support, managing incident, problem, request, and change management to improve service quality and coordinate client-facing resources.
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Technical Service Manager (m/w/d) Fresenius SE & Co. KG aABad Homburg vor der Höhe, HESSEN 1mo Manage technical stability, operational capability, and continuous improvement of infrastructure services, acting as the central instance for technical analysis, troubleshooting, and optimization.
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Application Manager HitachiLodz, Lodz, Poland 1mo End-to-end lifecycle management of Engineering applications to ensure business value, stability, and compliance.
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IT Service Quality & Portfolio Manager (m/w/d)↗ Liebherr GroupTelfs, Tyrol, Austria €49k1mo Define and evolve IT service processes based on ITIL, lead the central IT service catalog, and ensure high, consistent IT service quality across all locations for internal and external services.
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Product Operations Manager HAMB SystemsAdelaide, South Australia 1mo Manage second and third line product support, monitor production performance, and oversee release deployments for private health insurance software.
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Senior Manager, Service Operations SitaRemote 1mo Provide leadership and governance for regional or product-based service operations teams, ensuring secure, reliable, and customer-focused Border solutions for the global air travel industry.
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IT Vendor & Service Delivery Manager Endeavour Group CareersRichmond, Victoria 1mo Lead strategic governance and operational oversight of outsourced 24/7 IT Service Desk and L1.5 Monitoring & Alerting functions for a major Australian retail and hospitality group.
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Hardware Asset Manager DatacomRemote 1mo Manage end-to-end hardware lifecycle services including purchase, deployment, utilization, replacement, and disposal for Datacom customers.
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Operations Process Manager - Digital Platform Services - Biot Sopra-SteriaRemote 1mo Pilot and improve operational processes for IT service quality and continuity, focusing on Incident and Change Management.
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Consultant service clients confirmé EasyvistaGrenoble, Auvergne-Rhône-Alpes, fr 1mo Confirmed customer service consultant managing ITIL Run processes (Incidents, Service Requests, Problems, Changes) and driving continuous service improvement.
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IT Service & Product Manager (w/m/d) GETEC ENERGIE GmbHHannover, NIEDERSACHSEN 1mo Operates and continuously develops IT Service Management processes for internal IT teams and business units, translating business requirements into sustainable IT solutions.
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Incident Manager (d/m/w) Landwirtschaftliche RentenbankFrankfurt am Main, HESSEN 1mo You steer and continuously develop the Incident Management process for a bank, ensuring fast, structured handling of incidents, coordination of teams/providers, and high process quality.
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Senior Technology Service Delivery Analyst TheapexgroupLuxembourg City 1mo Senior analyst ensuring IT service delivery excellence, operational efficiency, and continuous improvement for global enterprise customers via ITSM processes.
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Mitarbeiterin / Mitarbeiter (m/w/d) im IT-Service- und IT-Asset-Management Bundesamt für Kartographie und GeodäsieFrankfurt am Main, HESSEN 1mo Managing IT service requests, dispatching tasks to IT units, and overseeing IT asset management including software license and contract administration.
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IT Process Engineer I JabilGuadalajara, MX 1mo Formalize and operate IT service management processes (change, incident, problem, configuration) to ensure stable IT production environments and support business strategy.
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EU Service Governance Specialist NttlimitedPrague, Czech Republic, CZ 1mo Establish and maintain an effective governance framework for service delivery operations, ensuring compliance with SLAs, tracking KPIs, and driving continuous improvement.
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Senior Analyst, Growth and R&D Tech Capabilities (Hive) HeinzAmsterdam, NL 1mo Manage day-to-day technical operations and long-term strategy for 'Hive', a global end-to-end Innovation solution covering strategy alignment, idea generation, project lifecycle management, and advanced analytics.
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Service Delivery Specialist Suncorp BankSydney, New South Wales 1mo Lead service excellence and operational improvements for customer-facing digital platforms and IT applications within the Insurance Enterprise Technology domain.
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IT Service Management and Operations Analyst CfsSydney, New South Wales 1mo Ensure stability, performance, and continuous improvement of the Dynamics 365 platform and associated technologies (Complaints Management, Customer Service) for a wealth management organization.
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IT Asset Analyst St Vincent’s Health AustraliaSydney, New South Wales 1mo Manage the end-to-end lifecycle of over 44,000 IT assets (devices, mobile fleets, medical peripherals, software) within a complex healthcare and research environment.
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Technical Services Manager EpworthRichmond, Victoria $16k1mo Lead technical operations and support for a hospital network, ensuring technology enables clinical care and business outcomes.
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Global S&O Salesforce Support Engineer PepsiCoVitoria, Spain 1mo Ensure stability of the Europe Salesforce (SFA) application, manage day-to-day sustain operations, and drive customer satisfaction through incident resolution and process improvement.
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Mitarbeiter IT-Servicedesk Incident Management (m-w-d) ShaarConsultingDresden, SACHSEN 1mo Coordinating assigned tickets within a ticket-based process, monitoring queues, escalating SLA/OLA risks, and creating reports.
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(Senior) Service Manager für Business Applikationen (m/w/d) BWI GmbHBonn, NORDRHEIN_WESTFALEN 1mo Managing the entire service lifecycle for corporate IT applications to ensure stable and secure operations for the German Armed Forces (Bundeswehr).
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Analyst Operations Urban UtilitiesQueensland 1mo Coordinate and deliver Digital Change and Release Management, governing ITSM processes and driving continuous improvement for digital operations.
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Incident & SLA Governance Manager SingtelNew South Wales 1mo Govern incident and SLA processes, integrate ITSM platforms, and ensure alignment across enterprise and government customer landscapes.
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Service Desk Manager The Virtual IT Department PtyRingwood, Victoria 1mo Oversee daily operations of the IT service desk, ensuring high-quality support for users across the organisation and leading a team of analysts.
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Sr Analyst III Infrastructure Services Dxc-TechnologyBrisbane, Queensland 1mo Provide basic technical support, monitoring, and troubleshooting for infrastructure systems while contributing to infrastructure projects.
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Coordonnateur TI Renaud-BrayMontréal, QC, ca 1mo Coordinate IT requests and incidents, track their resolution, and liaise with users, internal teams, and vendors to ensure efficient service delivery.
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IT Operation Manager (Helpdesk Team) 30-40K HaysHong Kong, Hong Kong, HK 1mo Lead a dynamic helpdesk team to oversee daily IT operations, ensure service quality and compliance, and manage IT Service Management (ITSM) processes for a large industry client.
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IT Manager Service & Governance (m/w/d) Rheinmetall AGRemote 1mo Building and continuously developing the Service & Governance area for the Development IT department, leading cross-departmental internal projects.
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634/B - Major Incident Manager (m/w/d) Finanz Informatik GmbH & Co. KGHannover, NIEDERSACHSEN 1mo Coordinating and supporting major incidents to ensure smooth operations and rapid service restoration for financial services.
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Head of IT Production Support↗ UobBangkok, Bangkok City, Thailand 1mo Lead IT production support for banking applications, managing availability, incidents, problems, changes, capacity, and vendor relationships to ensure high-level support service and SLA compliance.
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IT-Administrator*in Hamburg Port Authority AÖRHamburg, HAMBURG 1mo Ensuring stable operation of AI platforms, systems, and connected services for the Hamburg Port Authority's AI team.
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Lead Application Management Services & Service Delivery Management (m/w/d) Fink IT-Solutions GmbH & Co. KGWürzburg, BAYERN 1mo Lead a small Application Management Services (AMS) group while actively participating in operational SAP and IT service delivery for clients.
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Major Incident Commander, Principal NtrsPune, India 1mo Lead enterprise-wide response to critical technology incidents impacting business operations and regulatory obligations, serving as central command authority during crises.
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IT-Servicetechniker mit Teamleiterfunktion (w/m/d) digatus personal GmbHHamburg, HAMBURG 1mo IT service technician with team leadership responsibilities, handling technical support, incident analysis, and team coordination for a long-term IT service project.
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Technical Analyst INT JdaMonterrey, MX 1mo Mid-level technical analyst ensuring operational reliability by diagnosing incidents, improving automation, and monitoring batch jobs/integrations.
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IT Change Control Analyst II Intercontinental Exchange Holdings, Inc.Atlanta, Georgia 1mo Execute daily IT change governance operations, validate infrastructure changes, and monitor compliance metrics to ensure reliable execution of enterprise change processes.
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Service Desk Specialist - Tieto Banktech (m/f/d) TietoPune, in 1mo Execute incident management processes to resolve service interruptions and manage customer requests for banking clients in Nordics and UK.
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Configuration Manager, Enterprise Technology Operations RyanHyderabad IN - Block A 1mo Design, implement, and sustain the enterprise Configuration Management operating model to ensure the CMDB is complete, accurate, and trusted across the organization.
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Technical Escalation Project Manager BlackbaudHyderabad - India (Skytech) 1mo Central coordination hub for high-severity technical escalations, ensuring clear communication and aligned execution across cross-functional teams to resolve critical incidents.
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NOC Engineer MksinstIndia Gurgaon 1mo Advanced troubleshooting and resolution for escalated incidents to ensure service restoration within SLA.
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IT Service Manager (m/w/d)↗ VerkehrsbueroVienna, Vienna, Austria 1mo Manage the operation, development, and optimization of the central online portal ruefa.at for the VERKEHRSBUERO tourism group.
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