Business Continuity Operations Analyst II
Core
Dual-function role managing daily IT operations and the full lifecycle of Business Continuity/Disaster Recovery planning, testing, and readiness to ensure critical operations sustain through any scenario.
Role type
Business Continuity Operations Analyst
Builds
Incident response workflows, Business Continuity Plans (BCP), Disaster Recovery (DR) strategies, and operational readiness for critical business functions.
Domain
IT Operations / Business Continuity / Risk Management
Required skills
Incident management, root-cause analysis, Business Impact Analysis (BIA), risk assessment, plan documentation, exercise coordination, stakeholder communication, ServiceNow usage
Preferred skills
Financial markets/trading systems experience, enterprise monitoring platforms (BigPanda, PagerDuty, Rundeck), continuity management software, CBCP/ABCP/ITIL certifications
Technologies
ServiceNow, BigPanda, PagerDuty, Rundeck, Microsoft Office Suite
Responsibilities
Own incidents end-to-end including communication, escalation, and root-cause analysis; Support creation and maintenance of BCP and DR strategies; Coordinate BC/DR tests, tabletop exercises, and simulation drills; Provide operational support during actual continuity events; Assist in training employees on emergency response procedures.
Seniority
Mid-level (2-4 years experience)