Technical Analyst INT
Core
Mid-level technical analyst ensuring operational reliability by diagnosing incidents, improving automation, and monitoring batch jobs/integrations.
Role type
Mid-level technical analyst (SRE/Support Engineering)
Builds
Stable, observable systems and operational automation
Domain
Technical Operations / Systems Administration
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Incident triage and resolution, root-cause analysis, runbook/playbook maintenance, batch job and ETL pipeline monitoring, dashboard/reporting creation, release support and integration testing, junior mentorship
Preferred skills
None stated
Technologies
Python, Bash, PowerShell, SQL, Grafana, Prometheus, Datadog, ELK, PagerDuty, OpsGenie, ServiceNow, Jira, AWS, Azure, GCP, Docker, Kubernetes
Responsibilities
Lead triage and resolution of medium-to-high priority incidents; conduct root-cause analysis and implement fixes; maintain and improve operational automation; monitor and troubleshoot batch jobs and integrations; build dashboards and operational reports; support releases and integration testing; mentor junior analysts; participate in on-call rota
Seniority
Mid-level, hands-on IC
